Property amenity

Reviews of Fairfield Inn & Suites Fort Lauderdale Airport-Cruise Port

2.5 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 484 out of 1024 reviews" "
Rating 8 - Good. 251 out of 1024 reviews" "
Rating 6 - Okay. 128 out of 1024 reviews" "
Rating 4 - Poor. 78 out of 1024 reviews" "
Rating 2 - Terrible. 83 out of 1024 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in early. Nice pool and hot tub.
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 25, 2024
Thank you for choosing the Fairfield Inn, we value your feedback and appreciate your business

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 2 nights in Mar 2024
Response from Kim Howard on Mar 25, 2024
Thank you for choosing the Fairfield Inn we value your feedback and appreciate your business

10/10 Excellent

JOAO CARLOS

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Proximidade do aeroporto
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 23, 2024
Thank you for the Great review.

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 25, 2024
Thank you for your valued feedback, we appreciate your business and hope to see you again soon

10/10 Excellent

SERGIO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all ok
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 25, 2024
Thank you for valued feedback we appreciate your review

8/10 Good

Jody

Traveled with family
Nice and friendly when checking in and giving directions to restaurants. The room had a musty stinky smell, hallway dirty carpet, no Kleenex in bathroom, the breakfast was did not have healthy choices. We are loyal Marriott members and this was not the greatest.
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 26, 2024
Thank you for choosing the Fairfield Inn, we appreciate your feedback, we apologize you did not have an enjoyable stay. Your feedback has been shared with the entire staff to ensure we get these issues corrected.

10/10 Excellent

Lucy

Front desk staff very helpful.
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 16, 2024
Thank you for choosing the Fairfield Inn we value your feedback and appreciate your business.

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed. Had a fast food restaurant close by as the hotel only serves breakfast which was very good
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 15, 2024
Thank you for the wonderful response.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 16, 2024
Thank you for choosing the Fairfield Inn we value your feedback and appreciate your review.

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, staff & service
Needs to be renovated. Carpet looked old and very used. I liked the free transportation to the airport
Stayed 1 night in Mar 2024
Response from KIm Howard on Mar 15, 2024
Thank you for choosing the Fairfield Inn, we will be doing some renovations in the next few months. We look forward to seeing you again

10/10 Excellent

Chanaka, Burlington

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, specially before the cruise. Also, they provided bottled water for free, which was really helpful, specifically after late night flight.
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 15, 2024
Thank you for such a Great review.

6/10 Okay

Tracey, Grantham

Liked: Amenities
The front desk staff. We’re not very accommodating or friendly.
Stayed 2 nights in Mar 2024
Response from Kim Howard on Mar 15, 2024
Thank you for the kinds words. We value your feedback and appreciate your business.

10/10 Excellent

Kris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff have been extremely helpful. Appreciate the airport shuttle service.
Stayed 1 night in Mar 2024
Response from Kim Howard on Mar 16, 2024
Thank you for choosing the Fairfiled Inn we appreciate your business and value your feedback.

8/10 Good

Lisa

Stayed 2 nights in Feb 2024
Response from Kim Howard on Mar 23, 2024
Thank you for choosing the Fairfield Inn we value your feedback and appreciate your business.

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Great staff, clean, comfortable beds & added bonus of breakfast. Great shuttle service to and from the airport.
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 25, 2024
Thank you for your Great review!

10/10 Excellent

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Had coffee, and breafast items avvaiable before 6 pm. Good service. Held luggage from 10 am before 3 pm check in and called by 1 pm to say room available.
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 15, 2024
Thank you for choosing the Fairfield Inn for your hotel needs. We appreciate your business.

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 26, 2024
Thank you for your review, We value your feedback and hope to see you again soon

10/10 Excellent

Lenora

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A little tired. Ice machines broken or non existent on 3of 4 floors. Breakfast, pool and staff very good
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 25, 2024
Thank you for choosing the Fairfield Inn, we appreciate your review

10/10 Excellent

Susan, Brooksville

Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 23, 2024
Thank you for such a great review. We hope to see you again soon

6/10 Okay

Arlie

Traveled with partner
Liked: Cleanliness
I pre-registered, as the facility suggested in an email. I had to wait at the front desk, show my ID and credit card. We got to our room, unpacked and went to dinner - at dinner I got an email that my room was ready!! Why pre-register?
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 23, 2024
Thank you for such a great review we appreciate your business.

10/10 Excellent

Jane, Port Saint Lucie

Good for over night stay
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 15, 2024
Thank you for choosing the Fairfield Inn for your hotel needs.

2/10 Terrible

Tomeka

I had a wonderful check in and had high hopes for this property. In the middle of the night the toilet stopped working and the sink backed up. Black stuff that smelled awful was coming out it drain. I plunged it myself to no avail because no maintenance was available at night. Upon them getting in at 7 am they did not come to my door until aver 9 when o was preparing for check out. Such a disappointment.
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 26, 2024
Thank you for choosing the Fairfield Inn, I am truly sorry you experienced that issue while staying with us. We have notified our maintenance department regarding these issues. I truly hope the next time you are in the area you give us a chance to make it Right.

10/10 Excellent

Sandy, Oakville

Liked: Staff & service, property conditions & facilities
Breakfast only but still a nice hotel to stay at
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 26, 2024
Thank you for choosing the Fairfield Inn, we value your feedback and hope you choose to stay with us again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jan 2024
Response from Kim Howard on Mar 15, 2024
Thank you for your valued feedback. We appreciate your business.

6/10 Okay

Peter

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Airport pick up horrible! Long crowded wait and long time waiting for pick up . Over 1/2 hour.
Stayed 1 night in Feb 2024

10/10 Excellent

Sandro

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 26, 2024
Thank you for choosing the Fairfield Inn, we appreciate your Great review.

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfy, breakfast was sufficient, staff were helpful and friendly, their shuttle from the airport was timely. Only complaint is there’s nowhere to eat close by. We arrived late evening by shuttle. Only food option is Wendy’s and they don’t except walk ups to the drive through. Very frustrating. We ate chips and protein bars for dinner.
Stayed 1 night in Feb 2024

8/10 Good

Tina

Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 21, 2024
Thank you for choosing the Fairfield Inn we appreciate your business.

10/10 Excellent

Noel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I liked the convenient location of this hotel, and the friendly staff. We would stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Mary, Wausau

Liked: Cleanliness, staff & service, property conditions & facilities
The Fairfield Inn & Suites Fort Lauderdale Airport-Cruise Port was the perfect choice. We arrived late 12:33 am. Young man at front desk was very friendly & quick with check in & gave us each a bottle of water. That was unexpected but very much needed after our long day of flying. He explained how to get the shuttle to take us to the port for our cruise. The complimentary breakfast was amazing. Scrambled eggs were real not that powder kind. They had waffles to make, bagels, cereal, chocolate milk, variety of juice's, coffee just to name a few. The bathroom shower is a huge walk in with shower products on the wall It was the best. This place was so much better than I thought it would be. We will stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Jay

Business traveler
Ileana was extremely cooperative
Stayed 1 night in Feb 2024

6/10 Okay

vinora, dorchester

Traveled with group
Liked: Staff & service, property conditions & facilities
The hotel was average, the breakfast was ok and the staff at breakfast very nice, maid was extremely accommodating. Not sure if it was the detergent use for linens, but both night stays was itchy like crazy and this only happened when I used the towels and laid in the bed.. AC smelled kind of moldy. Ice machines on all floors not working, only main lobby floor worked.. pool area quite clean and nice. Very convenient location. Short Uber ride to Dania shopping center, which has some stores and lots of places to eat. Dunkin’ Donuts and Wendy’s right in parking lot of this hotel.. free airport shuttle, driver very nice and was on time..
Stayed 1 night in Feb 2024

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Ted

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall pretty good. Breakfast reasonable, hot tub and pool nice. The handle on the shower was very hard to turn. I wonder why when breakfast is served and there are people at every table and there is no spills why maintenance has to start mopping the floor and putting up those yellow wet floor signs for people to trip over. But otherwise staff nice, facility clean and well kept. Getting out can be an adventure if you have to go east-the U-turn can take awhile to get to and make...
Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was reasonable. Staff was friendly
Stayed 2 nights in Feb 2024

6/10 Okay

Kristine

Liked: Cleanliness, staff & service
Older property, but kept clean and the front desk staff were very friendly and helpful. My main complaint is the noise from the airplanes taking off and landing at FLL airport. My room was on the fourth (top) floor and it sounded like the jets were landing on the roof. The noise did stop between 11pm and 6am, but unless you're a very sound sleeper - good luck!
Stayed 1 night in Feb 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel provides From airport transport and to cruise port transport. This is the main reason we stay there.
Stayed 1 night in Feb 2024

8/10 Good

June

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pick up at airport was good, convenient fenced pool to sit around, walked to good restaurants
Stayed 2 nights in Feb 2024
Response from Kim Howard on Mar 15, 2024
Thank you for your valued feedback. We appreciate your business and hope to see you again soon

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was so easy
Stayed 1 night in Feb 2024

8/10 Good

Brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to cruiseport, friendly staff. Enjoyed the hot breakfast and free airport shuttle transportation service. Beds not very comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Franklin, San Jose

Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 25, 2024
Thank you for choosing the Fairfield Inn we appreciate your business

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy and quick check in. Clean hotel. Only here for 1 night. Close the airport and cruise port.
Stayed 1 night in Feb 2024

10/10 Excellent

Randy

Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 23, 2024
Thank you for such a Great review we hope to see you again soon

10/10 Excellent

Gillian

Stayed 1 night in Feb 2024
Response from Kim Howard on Mar 23, 2024
Thank you for choosing the Fairfield Inn we appreciate your Great review

10/10 Excellent

CHERYL, port st lucie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Kimberly

Traveled with partner
Liked: Staff & service, property conditions & facilities
This hotel is a decent choice for a quick overnight stay. The rooms need to be updated and the bathrooms cleaned more thoroughly. Staff was very pleasant.
Stayed 1 night in Dec 2023

8/10 Good

karen

Stayed 3 nights in Jan 2024
Response from Kim Howard on Mar 23, 2024
Thank you for choosing the Fairfield Inn we value your feedback and hope to see you again soon.

8/10 Good

Frederick

Traveled with partner
Just as we expected
Stayed 1 night in Jan 2024

10/10 Excellent

Lee Ann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it all!
Stayed 1 night in Jan 2024
Response from Kim Howard on Mar 26, 2024
Thank you for the Great review