Posted Aug 1, 2016
Staff is a little mixed. They have some fantastic people there, but there was one who simply didn't seem to care too much about what he was doing. Our keys kept losing their code and he kept just renewing them for one day instead of checking to see how long we would be there. Had to renew the key every day we were there, when he updated them. But everyone else was simply fantastic from the shuttle drivers to maid service to most of the front-desk staff. Thanks.
Comment from Hotel Management
Aug 2, 2016 by Comeal Bennett, Hotel Management
Thank you for your feed back on your recent stay. I will share your comment with our wonderful staff, sorry about the inconvenience you encounter with your key, will ensure management address staff so this doe not happen again.
Hope to see you next time you are in Fort Lauderdale.