Check in was suppose to be 4, didn’t get to our room til 5:30, charged 50 for parking per night, ridiculous, after checking in our heat didn’t work, called front desk and nobody came to look at it, stopped by front desk while leaving g for dinner and requested fir the second time to have somebody look at our heater, came back from a late dinner and heater still didn’t work, called front desk for the third time and they sent someone to look at it and he said the units don’t have heat because we are in Florida, he had no idea