Posted Oct 4, 2016
We went to a bachelorette party this weekend with 9 girls. I booked this hotel through Expedia. I put my credit card on hold but was receiving cash from everyone that night. I called the hotel three days in advance to make sure that I could pay cash and how much the hold was going to be. A woman said, $15 per room per night for the hold and we could pay for the room in cash. However, that was not the case. They wanted the total amount of the rooms PLUS a hold and basically there was nothing they could do even though it was 8:30 at night and the banks were closed. Fortunately, one of the girls had a credit card she wasn't going to be using that weekend. That said, I had over $700 on me and wanted to stick it in the safe in the room. The safe did not work. Also, I booked two rooms together and they were on complete opposite ends of the floor. There was another girl who booked an extra room and she was three floors up from us. Also, every uber driver said to make sure we got dropped off at the front after dark because we were in a bad part of town. Finally, our rooms were not cleaned once. No beds made, trash taken out, not even fresh towels. I've never in my life stayed somewhere they didn't come in and atleast straighten the bed the next day. The construction in the whole hotel made it look pretty rundown. Every morning, the free breakfast was basically out of hot food. Needless to say, this wasn't the best experience.