Ratings based on 892 Verified Reviews

4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, close to sawgrass and 2 important st

Posted Jun 1, 2017
Pros: Location. Hotel was clean and good facilities
Very good, I highly recommend this hotel. Close to pharmacies, Starbucks, sawgrass, gas stations everything. The location is great!!!
Comment from Hotel Management
Jun 19, 2017 by armando, Hotel Management
Dear Guest, Thank you for staying with us and for your kind remarks. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2017
Cons: Better Signage - larger and closer to road.
Pleasant stay. Comfortable rooms. Friendly staff. A little hard to find due to small signage set back form main road.
Comment from Hotel Management
May 3, 2017 by armando, Hotel Management
Dear Guest, Thanks for staying with us and for your rating. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Nice hotel. Close to shopping.

Posted Apr 27, 2017
Pleasant experience. Beds could be cleaner. Excellent shuttle service associated with the hotel.
Comment from Hotel Management
May 1, 2017 by armando, Hotel Management
Dear Angie, Thanks for staying with us and for your review. Please come again. Sincerely, Armando Valdes, CHA General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Convience

Posted Apr 20, 2017
Pros: Convienent, breakfast was very good.
Cons: Cleanliness
Hotel was fair, room could have been cleaner...mold on the shower curtains
Comment from Hotel Management
May 1, 2017 by armando, Hotel Management
Dear Guest, Thanks for staying with us. Sorry to hear that we did not meet your expectations. Please come again. Sincerely, Armando Valdes, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale Fl

Posted Apr 19, 2017
I am a Marriott girl. I don't like taking chances when it comes to Hotel stays but in this case I am glad that I did! Two thumbs up! I still love Marriott but Holiday Inn is a close second and new favorite.
Comment from Hotel Management
May 1, 2017 by armando, Hotel Management
Dear Nikki, Thank you for staying with us and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Very close to my meeting place and eateries

Posted Apr 3, 2017
Pros: The staff
Cons: N/A
Location: Work visit
Very Good...breakfast was great!! Staff very accommodating
Comment from Hotel Management
Apr 14, 2017 by armando, Hotel Management
Dear Paul, Thanks for that wonderful review. Please come again. Sincerely, Armando Valdes, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Clean and welcoming

Posted Mar 29, 2017
This hotel was very comfortable to where I didn't want to leave . . Free breakfast us always a plus. Staff was welcoming and courteous.
Comment from Hotel Management
Mar 31, 2017 by armando, Hotel Management
Dear Allincia, Thank you for staying and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager
2 out of 5
by Jose

Noisy

Posted Mar 27, 2017 on Hotels
There were banging doors all night long. Couldn't sleep. Noisy.
Comment from Hotel Management
Mar 31, 2017
Dear Jose, Thanks for staying with us. Sorry about the noise. Hope you'll give us another try in the future. Sincerely, Armando Valdes, CHA General Manager
3 out of 5
by Britt

Staff is good but......

Posted Mar 27, 2017 on Hotels
This is an OK to good hotel for it's category. The staff was very helpful, friendly and professional. The room very comfortable and generally clean. However, there are a few things that keep me from giving it 5s all the way around. The bathroom sink was VERY slow to drain, woke up to find the sink with several small insects crawling around inside. The wi-fi was painfully slow and some of the electrical outlets by the bed do not work. There are very, very few restaurants within walking distance. We were not able to sample breakfast as we had to leave before it opened at 7:00. Many of these minor deficiencies are specific to a single room so your experience may vary. I might still stay here again IF the rate was appropriate.
Comment from Hotel Management
Mar 31, 2017
Dear Britt, Thanks for staying and for your comments. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville,florida

At home suites

Posted Mar 27, 2017
People are polite good service.the viewcwas nice very at home.the children enjoyed it., especially the breakfast.
Comment from Hotel Management
Mar 31, 2017 by armando, Hotel Management
Dear Kesha, Thanks for staying with us and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager