Ratings based on 871 Verified Reviews

4.0 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 2, 2017
Cons: Better Signage - larger and closer to road.
Pleasant stay. Comfortable rooms. Friendly staff. A little hard to find due to small signage set back form main road.
Comment from Hotel Management
May 3, 2017 by armando, Hotel Management
Dear Guest, Thanks for staying with us and for your rating. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad

Nice hotel. Close to shopping.

Posted Apr 27, 2017
Pleasant experience. Beds could be cleaner. Excellent shuttle service associated with the hotel.
Comment from Hotel Management
May 1, 2017 by armando, Hotel Management
Dear Angie, Thanks for staying with us and for your review. Please come again. Sincerely, Armando Valdes, CHA General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Convience

Posted Apr 20, 2017
Pros: Convienent, breakfast was very good.
Cons: Cleanliness
Hotel was fair, room could have been cleaner...mold on the shower curtains
Comment from Hotel Management
May 1, 2017 by armando, Hotel Management
Dear Guest, Thanks for staying with us. Sorry to hear that we did not meet your expectations. Please come again. Sincerely, Armando Valdes, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale Fl

Posted Apr 19, 2017
I am a Marriott girl. I don't like taking chances when it comes to Hotel stays but in this case I am glad that I did! Two thumbs up! I still love Marriott but Holiday Inn is a close second and new favorite.
Comment from Hotel Management
May 1, 2017 by armando, Hotel Management
Dear Nikki, Thank you for staying with us and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit

Very close to my meeting place and eateries

Posted Apr 3, 2017
Pros: The staff
Cons: N/A
Location: Work visit
Very Good...breakfast was great!! Staff very accommodating
Comment from Hotel Management
Apr 14, 2017 by armando, Hotel Management
Dear Paul, Thanks for that wonderful review. Please come again. Sincerely, Armando Valdes, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

Clean and welcoming

Posted Mar 29, 2017
This hotel was very comfortable to where I didn't want to leave . . Free breakfast us always a plus. Staff was welcoming and courteous.
Comment from Hotel Management
Mar 31, 2017 by armando, Hotel Management
Dear Allincia, Thank you for staying and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from jacksonville,florida

At home suites

Posted Mar 27, 2017
People are polite good service.the viewcwas nice very at home.the children enjoyed it., especially the breakfast.
Comment from Hotel Management
Mar 31, 2017 by armando, Hotel Management
Dear Kesha, Thanks for staying with us and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager
1 out of 5
by A verified traveler from Scotland

Disappointing

Posted Mar 1, 2017
Not near the airport as claimed TV did not work No internet in room No room change offered 45 dollar charge for transport to airport
Comment from Hotel Management
Mar 3, 2017 by armando, Hotel Management
Dear Andy, Thanks for staying with us. Sorry to hear that we did not meet your expectations. Sincerely, Armando Valdes, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from fort lauderdale, fl

The Best

Posted Feb 28, 2017
Very clean, quiet, nice staff. The beds are comfortable. I stayed for several nights and I can't find one complaint. I will return.
Comment from Hotel Management
Mar 3, 2017 by armando, Hotel Management
Dear Kat, Thanks for staying with us and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager
2 out of 5
by A verified traveler

Dissapointing

Posted Feb 25, 2017
Well below standards. Worn, old sheets, bad carpeting and furniture. Smelly rooms, with lots of air freshener.
Comment from Hotel Management
Feb 27, 2017 by armando, Hotel Management
Dear Guest, Thanks for staying with us. Sorry to hear that we did not meet your expectations. Hope to see you again. Sincerely, Armando Valdes, CHA General Manager