Ratings based on 194 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Pretty good

Posted Jan 2, 2017
I've stayed in this hotel before and it was a great time. I enjoyed my stay here as well but I had internet trouble every day. That was a bummer for someone like me who needs to start connected. I don't think it was the entire hotel but my tower kept dropping. Holiday inn is a great hotel though. Other than my net issues, I fully enjoyed.
Comment from Hotel Management
Jan 7, 2017 by armando, Hotel Management
Dear Stacy, Thank you for staying with us and for your comments. Please come again. Sincerely, Armando Valdes, CHA General Manager
3 out of 5
by A verified traveler

Posted Jan 2, 2017
Hotel room could use a refresh. Double beds uncomfortable for two people.
Comment from Hotel Management
Jan 2, 2017 by armando, Hotel Management
Dear Guest, Thanks for staying with us and for your comments. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jan 1, 2017
Comfy but the rooms seems a little bit old, the rest of the hotel looks pretty good to me.
Comment from Hotel Management
Jan 2, 2017 by armando, Hotel Management
Dear Guest, Thank you for staying with us and for your comments. Please come again. Sincerely, Armando Valdes, CHA General Manager.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the Sawgrass Mall

Posted Dec 5, 2016
Good experience and service. Congratularions the to team.
Comment from Hotel Management
Dec 6, 2016 by armando, Hotel Management
Dear Guest, Thanks for staying with us and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 30, 2016
Totally comfortable , except for one thing I noticed red Ants on the bed and bathroom floor. Maybe coming in under the door, otherwise enjoyed my stay would do it again. Thank you to all the staff.
Comment from Hotel Management
Dec 1, 2016 by armando, Hotel Management
Dear Ingrid, Thank you for staying with us and for your comments. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Cancun, Mexico

Well located

Posted Nov 23, 2016
Pros: Price-quality benefit, location, front desk staff, rooms, quietness, parking lot, WiFi.
Cons: Brekfast room personel attitude
Location: Denny's very close good choice for a hefty breakfast. Sawgrass mall 15 minute ride away. Buca du Beppo for Italian 5 mins away
We had a early christmas shopping tour to Sawgrass Mall and chose this hotel for the location. Rooms are ample, clean and quiet, however some redecor could be done. Staff is helpful and professional. WiFi signal is excelent and TV programs are enough to go sleeping. Breakfast is very basic and the employee, kind of rude manners, could be more polite.
Comment from Hotel Management
Nov 25, 2016 by armando, Hotel Management
Dear Mr. Romo, Thanks for staying and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 13, 2016
Location: Good location and close to shopping
Clean and comfortable professional staff good location
Comment from Hotel Management
Nov 14, 2016 by armando, Hotel Management
Dear Adriana, Thank you for staying with us and for your kind words. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Very nice!!

Posted Nov 12, 2016
Location: Close to malls and restaurants that would satisfy any taste.
The room was clean and inviting. The staff was helpful and attentive.
Comment from Hotel Management
Nov 14, 2016 by armando, Hotel Management
Dear New Yorker, Thanks for staying with us. We appreciate your comments. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 11, 2016
The hotel was a bit hard to find because the sign is not lit up and not visible from the street in the night. Overall I enjoyed my stay and would definitely recommend this hotel to other travelers. Very close to shops and restaurants.
Comment from Hotel Management
Nov 17, 2016 by armando, Hotel Management
Dear Guest, Thank you for staying with us and for your comments. Please come again. Sincerely, Armando Valdes, CHA General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2016
Friendly staff and clean rooms. My only complaint is there were noisy guests that night so it was hard to sleep.
Comment from Hotel Management
Nov 14, 2016 by armando, Hotel Management
Dear Guest, Thank you for staying with us and for your comments. Please come again. Sincerely, Armando Valdes, CHA General Manager