Posted Jan 22, 2017
About what we expected overall in the get what you pay for thinking :)
small room but OK for 2 people
outside rear of "resort" toward beach is a mess, old, rundown, dark, not open enough, seemingly homeless hanging out providing an uncomfortable walk-through experience
really detracts from what could be a very nice resort
with 500 rooms, seemed odd that we had to wait fully until 4 PM to get a room and it still seemed a rush to get it ready - then it was down about a 100 yard long hallway :(
2 of the 3 elevators were out of service the last day, one the entire stay.
seems it has been going condo for some time - owners - take charge
nice there was no sales pressure at all
Comment from Hotel Management
Jan 27, 2017 by Guest Services, Hotel Management
It was a pleasure to welcome you to our property and we appreciate your feedback. It warms us to read that you enjoyed the hospitality of our team and we have shared your feedback with them which created a buzzing energy in the hotel today! Guests often rave about our pool and the beach and we’re thrilled you had an opportunity to enjoy both. We have made note of your added remarks for review in our next leadership meeting, as we’re always looking for the best ways we can positively impact the guest experience. Again, we thank you for being our guest and sharing your review; come back soon!
Hollywood Beach Resort