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Reviews of Hollywood Beach Tower by Capital Vacations

3.5 out of 5
Hollywood Beach Tower by Capital Vacations
301 Harrison St, Hollywood, FL

Reviews

7.8

Good

Rating 10 - Excellent. 696 out of 2000 reviews" "
Rating 8 - Good. 676 out of 2000 reviews" "
Rating 6 - Okay. 334 out of 2000 reviews" "
Rating 4 - Poor. 160 out of 2000 reviews" "
Rating 2 - Terrible. 134 out of 2000 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Traveled with family and small children
Great ! Can’t complain
Stayed 2 nights in Apr 2024
Response from Management on Apr 23, 2024
We're delighted to hear that you had a fantastic experience during your stay! Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.

10/10 Excellent

Yadira

Traveled with partner
Liked: Amenities
Safe area, and everything walking distance
Stayed 3 nights in Apr 2024
Response from HBT on Apr 22, 2024
Hello Yadira, thank you so much for leaving a review. We appreciate your feedback and hope you come visit us again soon.

2/10 Terrible

Andrea

Disliked: Cleanliness, property conditions & facilities
Walls are paper thin, went for a weekend of relaxation and got two hours of sleep the first night. Could hear everything going on in the hallway and the rooms on either side. Checked out at 6am after finding another property that would accommodate an early morning check in.
Stayed 3 nights in Apr 2024
Response from HBT on Apr 13, 2024
Hello Andrea we are sorry to hear that you did not enjoy your stay. Please reach out to management so we can contact you to personally make things right. We are looking forward to hear from you.

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love that it is on Hollywood Beach, had fun at the pool area
Stayed 3 nights in Mar 2024
Response from HBT on Apr 10, 2024
Glad you had a great time Nancy. Looking forward to having you visit with us again

10/10 Excellent

Teodosi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The ocean view from 12th floor is stunning !
Stayed 3 nights in Apr 2024
Response from HBT on Apr 10, 2024
Glad you enjoyed the view!

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Parking was very limited and we brought our bikes on our truck which was very difficult to park. I recently looked at my cc statement and saw I have 2 extra charges to my account. Waiting until after the holiday to call but was not given any paperwok when I checked out. Was told I was good when I asked. Finally, a family had two diapered children in the hot tub. Sorry, not going in if kids in diapers in hot tub. Should be some kind of restriction.
Stayed 3 nights in Mar 2024
Response from HBT on Apr 13, 2024
We are sorry that you are disappointed with your stay, and we thank you for taking the time to leave us this review and appreciate your feedback. Please contact management so we can personally make things right.

6/10 Okay

Vladimir

Stayed 3 nights in Mar 2024
Response from Management on Apr 23, 2024
Thank you for sharing your feedback with us. We appreciate your honesty and are always looking for ways to improve our services. Your input helps us enhance the experience for all our guests. We hope to have the opportunity to exceed your expectations on your next visit.

8/10 Good

Isabel, Kissimmee

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beach view and access, the best
Stayed 2 nights in Mar 2024
Response from Management on Apr 2, 2024
We're delighted to hear that you enjoyed the beach view and easy access during your stay! Our team strives to provide the best experience for our guests, and we're glad to know that you had a memorable time. Should you plan to visit again in the future, we'll be more than happy to welcome you back for another fantastic beachside getaway!

8/10 Good

Luis

Liked: Cleanliness, property conditions & facilities
Nice upkept hotel. Rooms are nice and clean. They slacked on having a key ready for my room at time of check in. But they made sure the room was ready at least. It could have been miscommunication. No complains thou for the price.
Stayed 2 nights in Mar 2024
Response from HBT on Mar 9, 2024
Hello Luis, Thank you for your review. Please know that we are committed to providing you with a great experience and hope you come visit us again in the future.

6/10 Okay

dale franklin, fairfax

Liked: Cleanliness
Murphy bed had no real willows, use to little things from the couch side. No towels for the pool, beach. Had to use bathroom towels. I tiny piece of soap for whole place. Workers there were pretty nice. Place di not impress us at all.
Stayed 3 nights in Feb 2024
Response from HBT on Feb 26, 2024
We are sorry that you are disappointed however but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance to make your next stay right.

4/10 Poor

Modesto Borjas

Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from HBT on Feb 26, 2024
Thank you for your feedback Modesto

6/10 Okay

William

Traveled with partner
Disliked: Amenities
These are condos with little standard hotel services.
Stayed 17 nights in Jan 2024
Response from HBT on Feb 26, 2024
Thank you for taking the time to provide us with a review of your experience.

2/10 Terrible

john

Stayed 7 nights in Jan 2024
Response from HBT on Apr 13, 2024
Thank you for your feedback

2/10 Terrible

Bill

Disliked: Cleanliness
Never again
No matter what, check your room for cleanliness! Pubic hair on sheets, pillow, some sort of small droppings on sheets. Two days later they did try to offer a room upgrade, no thanks, I cleaned my own room. All places near by were booked otherwise I would have left.
Stayed 4 nights in Jan 2024
Response from HBT on Feb 26, 2024
We are incredibly grateful that you took the time out to leave us this review. Hollywood Beach Tower values our customer satisfaction and it would be our pleasure to have the chance to make it right in the future. We strongly recommend that you personally contact us to let us know how we can make your stay a memorable one in the future. Suggestions are welcome and we thank you for your stay at Hollywood Beach Tower.

6/10 Okay

Thomas

Stayed 4 nights in Jan 2024
Response from HBT on Feb 26, 2024
Thank you for your feedback!

10/10 Excellent

Michelle

Liked: Cleanliness, room comfort
Best value on the boardwalk
D’un, great location and staff was beyond welcoming and helpful.
Stayed 4 nights in Dec 2023
Response from HBT on Feb 26, 2024
Thank you so much for your great review! We are thrilled you enjoyed your time with us, and we truly appreciate you for choosing the Hollywood Beach Tower. We look forward to seeing you again soon!

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from HBT on Feb 26, 2024
The team here at Hollywood Beach Tower is thrilled to see your five stars feedback and we are glad that you enjoyed your stay with us.

2/10 Terrible

Grace

Liked: Cleanliness
Disliked: Room comfort
Stayed 6 nights in Dec 2023
Response from HBT on Feb 26, 2024
We sincerely hope that you give us a chance in the future to make it right on your next visit at the resort. We are looking forward to hearing from you and the chance to make your stay a memorable one.

4/10 Poor

Tanner

Stayed 3 nights in Dec 2023
Response from HBT on Feb 26, 2024
We are so sorry you did not enjoy your stay here at Hollywood Beach Tower, we take great pride in the satisfaction of our guests and to make sure each of our guests have a memorable stay with us

10/10 Excellent

Vladimir

Liked: Cleanliness, property conditions & facilities
Good ApartHotel. People on the front desk very useful. Overall I and my son got very good experience in this hotel.
Response from HBT on Feb 26, 2024
Thank you for leaving a review of your stay with us at Hollywood Beach Tower. We are glad to hear you enjoyed your vacation, as our resort teams work diligently to make your stay great

6/10 Okay

Jessica, Louisville

Traveled with partner
Liked: Cleanliness
The room was exactly as described and was a fine place to sleep but the property in general was outdated and run down. The area around the hotel was also run down and dirty.
Stayed 3 nights in Dec 2023
Response from HBT on Feb 26, 2024
We are sorry that you are disappointed with your stay, and we thank you for taking the time to leave us this review and appreciate your feedback.

4/10 Poor

Peggy

Traveled with partner
hidden charges, no balconies. time share gimmic
Stayed 2 nights in Dec 2023
Response from HBT on Feb 26, 2024
We are very sorry to see you had an unsatisfactory experience, but appreciate you taking the time to leave a review. We’d love to know more about what we can do to improve, so please feel free to message

8/10 Good

Ross

Liked: Cleanliness
Stayed 6 nights in Dec 2023
Response from HBT on Feb 26, 2024
Thank you for the f feedback! We take great pride in caring for our guests at The Hollywood Beach Tower and we are glad you enjoyed your stay with us. We hope you come visit us again soon!

10/10 Excellent

Dwayne

Traveled with family
Liked: Cleanliness, room comfort
Great facility in a good location on the beach. Pool and hot tub are dated but otherwise acceptable for use. Room was clean, comfy, and tastefully set up. Will stay here again.
Stayed 3 nights in Dec 2023
Response from HBT on Feb 26, 2024
The team here at Hollywood Beach Tower is thrilled to see your five stars feedback and we are glad that you enjoyed your stay with us

8/10 Good

Nathalie

Traveled with family
Liked: Cleanliness, room comfort
Nice hotel
Stay was good!
Stayed 2 nights in Dec 2023
Response from HBT on Feb 26, 2024
Hello Nsthalie, Thank you for leaving a review of your stay with us at Hollywood Beach Tower. We are glad to hear you enjoyed your vacation, as our resort teams work diligently to make your stay great

8/10 Good

Anatoly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from HBT on Feb 26, 2024
Thank you for you feedback

10/10 Excellent

inbal

Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Marilyn

Liked: Cleanliness, property conditions & facilities
Great place to stay . Friendly staff. Clean room. Close to beach and great restaurants
Stayed 4 nights in Nov 2023

4/10 Poor

Fred

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

la shonda

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Noah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked a room for this resort for 5 days and it was amazing. Loved the fact it had a full kitchen, meaning we didnt have to eat out every meal. Was on the deader part of the blvd. But rather liked that since it was really quiet. Hot and pool were great along with everything else. Will plan on staying here again soon.
Stayed 5 nights in Nov 2023

10/10 Excellent

Yvonne, Bloomfield

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the quiet area. Location to the beach.
Stayed 4 nights in Nov 2023

4/10 Poor

Elsinia, Philadelphia

Liked: Cleanliness
Disliked: Amenities
Felt harassed to buy a time share during a mental break from work.

10/10 Excellent

Margaret

Stayed 3 nights in Nov 2023

6/10 Okay

Shamia

Liked: Cleanliness
I liked that this property was accessible to everything on the boardwalk. However, there was no Internet after the storm and it wasn’t clearly communicated upfront. Also, the receptionists were not rude, but not the most friendly either. The gym equipment was very limiting and needs upgrading.. Finally there is no restaurant on site for people who get in late, but luckily, there are plenty of restaurants nearby. I’m not sure if I would stay again at this hotel. I might if there is no other option.
Stayed 2 nights in Nov 2023
Response from HBT on Nov 21, 2023
Hello Shamia we appreciate your feedback about your experiences at the resort, and we are incredibly grateful that you took the time out to leave us this review. We look forward to seeing you again soon!

8/10 Good

James H

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Internet and cable out due to storm and no communication as to such. Non responsive to issues in expedient manner. Missing pans, no pillow cases and etc.
Stayed 3 nights in Nov 2023
Response from HBT on Nov 20, 2023
Hello James, Thank you for your review. Please know that we are committed to providing you with a great experience and hope you give us another chance in the future.

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Nov 2023
Response from HBT on Nov 20, 2023
Thank you for your review!

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Last time to stay at this place.
The room is smelly and AC is dripping all the time. Carpet is too old and smelly.
Stayed 3 nights in Oct 2023
Response from HBT on Nov 1, 2023
Hello and thank you for your review!  We are sorry to hear it was not a 5 star experience for you during your stay. We hope you will give us a chance to make it right.

10/10 Excellent

Joy

Stayed 3 nights in Sep 2023
Response from HBT on Oct 3, 2023
Thank you for the five stars feedback! We hope you come visit us again soon!

10/10 Excellent

Leigh ann

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is always amazing. The staff is so friendly and accommodating. We visit a couple times a year, my home away from home.
Stayed 4 nights in Sep 2023
Response from HBT on Sep 24, 2023
Thank you so much for your great review! We are thrilled you enjoyed your time with us, and we truly appreciate you for choosing the Hollywood Beach Tower. We look forward to seeing you again soon!

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A very reasonably priced way to stay near the beach. The people were very friendly and helpful. Our view was excellent.
Stayed 2 nights in Aug 2023
Response from HBT on Sep 24, 2023
Thank you so much for your feedback. We are thrilled you enjoyed your time with us, and we truly appreciate you for choosing the Hollywood Beach Tower. Come back and see us again soon!

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
I would like to give 10 or 20 stars to the lady in the counter that i dont remember her name but, i think she was only the lady that i saw working this weekend on august 11 to sunday 13 that speak spanish and english i did my checked out with her sunday 13 around 9:45 am. She always was very nice with with me and im pretty sure that she is the best on that place ! 😊Thank you !
Stayed 2 nights in Aug 2023
Response from HBT on Sep 24, 2023
The team here at Hollywood Beach Tower is thrilled to see your five stars feedback and we are glad that you enjoyed your stay with us. We hope you come visit us again soon! Please remember to visit our website for future stay and reach out to our front desk for your next visit.

2/10 Terrible

phu

not good
Stayed 1 night in Jul 2023
Response from Gilbert on Jul 31, 2023
Hi phu, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and hope you give us another chance in the future.

6/10 Okay

Annie

Stayed 2 nights in Jul 2023
Response from HBT on Sep 24, 2023
Hello and thank you for your review!

10/10 Excellent

leigh

Liked: Cleanliness, amenities, property conditions & facilities
Great place, friendly and very clean

10/10 Excellent

Leighann

Liked: Cleanliness, amenities, property conditions & facilities
This place is amazing, everyone is so nice! Very clean!! Love that someone's cleaning the pool every morning. Great place to stay!

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, room comfort
Nice place
Hotel was nice. Rooms good size. Comfortable bed. Love the pool area and bar. Right on the beach.
Stayed 2 nights in Jun 2023
Response from Management Team on Jul 7, 2023
Thank you for your review. We are very pleased to know that you had an amazing experience at our property. We are looking forward to seeing you and your family again.

10/10 Excellent

Jenniffer

Liked: Cleanliness, room comfort
Nice weekend getaway!
When we checked in the manager and the desk clerk were very nice. I booked the studio with a murphy bed with a ocean view. The manager noticed my husband was 6'3 and would not be comfortable in the bed. He upgraded us to a king bed with a ocean view. The room was clean and spacious. All the staff was very nice and helpful. It was nice to have restauants, stores and the beach all walking distance.
Stayed 2 nights in Jun 2023
Response from Management Team on Jul 7, 2023
Thank you for your 10 out 10 review. Our staff strives to make our owners and guests to feel at home far from home. We are really happy to know that the check in experience was memorable. We are looking forward to welcoming you again!

10/10 Excellent

Yurledis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a great time
Stayed 2 nights in Jun 2023
Response from Management Team on Jul 7, 2023
Thank you for your review and for taking of your time to share your experience with us. We are looking forward to welcoming you in the near future.

2/10 Terrible

Monica

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is located on a very bad looking part of the broadwalk, it was really noisy, I had to call the front desk a couple of times. Employees were unfriendly.
Stayed 2 nights in Jun 2023
Response from HBT on Jun 22, 2023
We are sorry that you are disappointed during your stay and we appreciate your feedback. Please know that we are committed to providing you with a great experience and hope you give us another chance in the futur