A long wait for our room.
Posted Feb 13, 2017
We arrived at the Homewood at around 11:00 am after the end of our cruise. We knew that we wouldn't be able to check in right away, as check out time is noon. We were told that our rooms should be ready around 1:30-2:00 pm, so we went out for lunch and came back around that time. We were told that the room was still not ready, but that if we sat by the pool, someone would come and get us when the room was ready. By 3:00 pm no one had come to get us, so we went back inside to find out that our room was now ready. So why didn't someone come and get us at the pool? If we hadn't come back in to check, they probably would have left us out there indefinitely.
This hotel is also pretty far away from any restaurants (there is a Wendy's next door), so there is a free shuttle service, which was ok to get to the restaurant (we waited about 15 minutes), but on the way back we were told that the shuttle would pick us up in 15-20 minutes, but it actually took 45 minutes for the shuttle to arrive. If you can drive to this hotel, it's ok, but relying on the shuttle for the restaurants is a bit of a crap shoot.