Ratings based on 1,579 Verified Reviews

4.2 out of 5
90% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Trinidad and Tobago

Great affordable hotel

Posted May 18, 2017
Clean environment, excellent breakfast, courteous staff and great location. Definitely worth a second visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

Nice hotel, great location!

Posted Apr 28, 2017
I stayed with my family here over a period of 4 days and we enjoyed it. Check in: We landed into Fort Lauderdale a little earlier than expected and arrived at the hotel before check in time at 3pm, the agent at the desk was so accommodating and assured us that we would definitely be in a room by 1:30pm. She did offer the complimentary breakfast if we waited. The hotel grounds are well kept, the lobby area was always kept really clean however it can get a little hectic during the hours of breakfast. Breakfast was not your typical continental breakfast that other hotels provide, the options that were provided daily allowed me to also feed my picky eaters. Never once did they complain. The only downfall here is to please check the dishes and silverware BEFORE eating. A lot of the dishes I picked up were dirty or half way cleaned that was a total turn off. Especially when you've poured orange juice into a glass go to drink it and there's mystery lipstick on the glass...(eww) The room: Once we checked into the room, saw that it was very spacious. A lot of room to accommodate my party of 5. While the floors were a bit dirty and seemed to have been rushed while leaning we didn't allow that to ruin our stay. The beds are extremely comfortable and once the black out curtains are closed let's just say please set an alarm! I would suggest that you ask for a room away from the elevator. We were about 3 rooms away from the elevator and it seemed as though we were directly next to it.
Comment from Hotel Management
May 12, 2017 by Jenny Johnson, Hotel Management
We appreciate your feedback about our staff and our hotel. We are working hard every day to make our guests stays memorable. Thank you for sharing your thoughts! Hospitality Begins With Me! Jenny Johnson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Very good location with shopping and activities.

Posted Apr 25, 2017
Pros: Staff, Clean, Internet
Cons: The Elevators
Location: Movies, Shopping, Golf
Just stayed for one night. But was a very good stay, great service, cleam, and good internet.
Comment from Hotel Management
May 12, 2017 by Jenny Johnson, Hotel Management
We appreciate your feedback about our hotel and our great location. We are working hard every day to make our guests stays memorable and our staff really makes a difference! Thank you for sharing your thoughts! Hospitality Begins With Me! Jenny Johnson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2017
We stayed here for one night after a cruise. They have a free shuttle to Sawgrass Mills and there is tons of nearby dining. The rooms are a great size the bathroom is a bit small. The only real down side was not having a shuttle to the airport but I would definitely stay here again.
Comment from Hotel Management
Apr 9, 2017 by Jennifer Johnson, Hotel Management
Thank you for your great review. I especially appreciate your comments about our location – we are so close to so many restaurants and great shopping. We hope you'll come and visit us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice hotel. Would stay there again.

Posted Mar 1, 2017
Large room with very comfortable bed. Free parking. Quiet location.
Comment from Hotel Management
Mar 18, 2017 by Jenny Johnson, Hotel Management
Dear Tiffini, Thank you for your great review. I especially appreciate your comments about our large rooms and our quiet location. We are situated away from the road so it is very peaceful here! We are working hard every day to make our guests stays memorable and we hope it makes a difference. Thank you for sharing your thoughts. We hope you'll come and visit us again soon! Hospitality Begins With Me! Jenny Johnson General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

A little disapointed

Posted Feb 23, 2017
Pros: Good location
Cons: Maintenance
Location: Restaurants and mall close by.
Hotel was in a good area. Breakfast was gross. Light out in the room, refrigerator wasn't cold. Hotel lost power for 3 hours.
Comment from Hotel Management
Feb 25, 2017 by jennifer.johnson@hyatt.com, Hotel Management
Dear Lisa, I hope that you'll give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Hospitality Begins With Me! Jenny Johnson General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

clean hotel, nice people but cramped room

Posted Jan 30, 2017 on Orbitz
the staff was amazing and the hotel was nice. the breakfast was average at best and the room was cramped. the batroom was so tight that it was dificult to close the door without having to stand over the toilet.
Comment from Hotel Management
Feb 23, 2017 by Jenny Johnson, Hotel Management
Dear Tony, I hope that you'll give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Hospitality Begins With Me! Jenny Johnson General Manager
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Medellin

Nice hotel great location

Posted Jan 30, 2017
Nice hotel, great location... very quite. Great for business or shopping
Comment from Hotel Management
Feb 23, 2017 by Jenny Johnson, Hotel Management
Dear Joe, Thank you for your review and for your kind comments. We hope that you will come and stay with us again! We strive every day to make memorable stays for our guests and your terrific feedback lets us know we are heading in the right direction. Hospitality Begins With Me! Jenny Johnson General Manager
5 out of 5
by Christopher

Posted Jan 25, 2017 on Hotels
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thank you for completing the survey. We hope that you will come and stay with us again! Hospitality Begins With Me! Jenny Johnson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Bahamas

Nice hotels close to shopping area.

Posted Jan 15, 2017
The hotel staff were very pleasant and helpful. A great place to stay if you are on a shopping trip as most stores are in the vacinity.
Comment from Hotel Management
Feb 23, 2017 by Jenny Johnson, Hotel Management
Dear Yvonne, We appreciate your feedback about our great hotel. We are working hard every day to make our guests stays memorable and we hope it makes a difference! Thank you for sharing your thoughts! Hospitality Begins With Me! Jenny Johnson General Manager