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Reviews of Hyatt Place Ft. Lauderdale/Plantation

3 out of 5
Hyatt Place Ft. Lauderdale/Plantation
8530 W Broward Blvd, Plantation, FL

Reviews

7.6

Good

Rating 10 - Excellent. 375 out of 1003 reviews" "
Rating 8 - Good. 286 out of 1003 reviews" "
Rating 6 - Okay. 152 out of 1003 reviews" "
Rating 4 - Poor. 106 out of 1003 reviews" "
Rating 2 - Terrible. 84 out of 1003 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

JUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good area, nice staff reduced breakfast space, room service needs to be better
Stayed 1 night in Apr 2024

10/10 Excellent

Darren

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon our arrival we were kindly greeted by the front desk and promptly put in a room even thought we showed up a half-hour before 3:00pm. We got to our room, we were very pleased with the size of the room and how clean it was.
Stayed 1 night in Apr 2024
Response from Raymond Seah on Apr 22, 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

10/10 Excellent

Gilda

Front desk lady, very welcoming
Stayed 1 night in Apr 2024
Response from Raymond Seah on Apr 15, 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Raymond Seah on Apr 10, 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

8/10 Good

Daniel Jr

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Upgrades needed
Stayed 1 night in Mar 2024
Response from Raymond Seah on Apr 3, 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

6/10 Okay

Pachancia

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
There was a stench of mold as you enter into the lobby as well as one of the rooms I booked wreaked of mold and the shower was not cleaned well as the grout were two different colors. I made mention of the mold issue to the front desk agent and his solution was to send housekeeping to spray the room with a room deodorizer instead of changing my room. I got sick on the second day from the room condition. Very disappointing.
Stayed 3 nights in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Apr 1, 2024
Thank you for your review. I am sorry that you did not enjoy your stay, however, your feedback helps us to improve our quality and service. In addition, please know that your issues will be addressed. It is our hope that you give us another opportunity to host you in the future!

4/10 Poor

robert, mount pearl

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout of the room is awkward. The phone is on a desk over by the door instead of by the bed. The toilet and shower is behind door but in order to get in, you open the door and have to squeeze in alongside the toilet and try to close the door while standing sideways because there’s only a few inches of clearance between the door and toilet so can’t just walk in. The sink area to ‘get ready’ was out in the open so anyone could see you if someone opened the door or was sitting on the couch (which is right next to the door). The ‘bar/lounge’ is a few beer in a cooler at the checkin desk. Couldn’t find the ‘restaurant’. The pool was full of twigs and leaves. Found someone else’s fabric headband on the couch behind the throw cushion..not even between the cushions! And as for the carpeted floor…they have a vacuum by the cleaning cart but the same dirt was in the same spots when they were finished “cleaning”! As the advertisement says, note that there is no safe so you’d have to go to the desk to get things out of safety deposit box each time; they supply shampoo/conditioner and a tiny bottle of lotion but no shower cap. Never again…ESPECIALLY for the cost
Stayed 4 nights in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Apr 1, 2024
Thank you for your review. I am sorry to see that you did not enjoy your stay. Your feedback helps us to improve our quality and service. In addition, please know your issues will be addressed. It is our hope that you give us another chance to host you again!

10/10 Excellent

LASHANTEL

Stayed 1 night in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Apr 1, 2024
Thanks for staying with us!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great family place, close to shopping mall/retails and others…
Stayed 4 nights in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Apr 1, 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

10/10 Excellent

Aida

Stayed 1 night in Mar 2024
Response from Raymond Seah on Apr 15, 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

8/10 Good

Chittaleaugsy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Like the breakfast and comfortable room.
Stayed 2 nights in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Apr 1, 2024
Thank you for your review! Should your travels bring you to the area again, we will be honored to host another enjoyable stay.

6/10 Okay

Brody, Hendersonville

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The bathroom needed some serious help. The smell in the hallways and room were wet and musty. The floors and carpets in room were turning out feet brown so we wore shoes the whole time in the room. Stepped on a towel in the room and it came up dark brown. Room was very small. Staff was nice and helpful! Hotel needs a major upgrade. Lobby was nice and clean. Ok for a quick stay not a long one.
Stayed 2 nights in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Apr 1, 2024
Thank you for your review of the Hyatt Place Fort Lauderdale Plantation hotel. I am sorry to hear you were dissatisfied with your stay. However, I am pleased to inform you that we are scheduled to go through renovations later this year! In addition, please know that your comments and concerns will be addressed. It is our hope that you give us another chance to host you in the future.

10/10 Excellent

Marianne

Stayed 3 nights in Mar 2024
Response from Raymond Seah on Apr 13, 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

8/10 Good

Jyotirmya

Liked: Cleanliness, staff & service
No safe in room no microwave
Stayed 3 nights in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Mar 24, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We do have microwaves available for request. It is our hope you give us another opportunity to serve you.

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities
hope this site get renovated soon as feels like old infrastructure...
Stayed 1 night in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Mar 24, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are pleased to share that we are on schedule for renovations sometime this year!

10/10 Excellent

Jartran

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience staying at the Hyatt Place.
Stayed 2 nights in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Mar 24, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to hear you enjoyed your stay with us We look forward to hosting you again!

10/10 Excellent

Susana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like all. The receptionists were very kind. Excellent breakfast. I highly recommend this hotel
Stayed 1 night in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Mar 24, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to hear you enjoyed your stay with us We look forward to hosting you again!

10/10 Excellent

Shari

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Mar 24, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)

8/10 Good

Solomiia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Need more cleaning
Stayed 8 nights in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Mar 24, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. I understand that your experience did not meet your expectations, and for that, I am truly sorry. If you could provide more details about the specific problems you encountered, it would be immensely helpful for our internal review process. Your insights will enable us to pinpoint areas that require improvement and implement corrective measures promptly.

6/10 Okay

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the divider between the sleep area and the room was very clean
Stayed 2 nights in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Mar 24, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We hope to see you the next time you are in town :)

10/10 Excellent

Sandra E

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok. The breakfast was delicious.
Stayed 1 night in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Mar 24, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was good and rooms are clean and in good condition for the most part. I would say the room carpet needs to be replaced from what I noticed.
Stayed 3 nights in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Mar 17, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We value your feedback as it allows us to improve our quality and service. Should your travels bring you back to this area, we would be honored to host you again :)

10/10 Excellent

Karyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay away from the craziness off Spring Breakers
Stayed 1 night in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Mar 17, 2024
Thank you for your positive review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to Plantation, we would be honored to host you again and provide another memorable stay.

6/10 Okay

Quanjiang

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Mar 17, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. I understand that your experience did not meet your expectations, and for that, I am truly sorry. If you could provide more details about the specific problems you encountered, it would be immensely helpful for our internal review process.

10/10 Excellent

Laurinda

Stayed 3 nights in Mar 2024
Response from Raymond Seah on Apr 4, 2024
Thank you for your positive review and feedback. Should your travels bring you back to the area, we would be honored to host you again!

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2024
Response from Patricia Miranda, Hyatt Place Plantation on Mar 14, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to see you enjoyed your stay with us We look forward to hosting you again!

6/10 Okay

Angelo, FREEPORT

Nice
Stayed 4 nights in Mar 2024
Response from Patricia Miranda, Assistant General Manager on Mar 14, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. I understand that your experience did not meet your expectations, and for that, I am truly sorry. If you could provide more details about the specific problems you encountered, it would be immensely helpful for our internal review process. Your insights will enable us to pinpoint areas that require improvement and implement corrective measures promptly. Again, thank you for your feedback. We hope you give us another opportunity to host you in the future.

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Feb 2024
Response from Patricia Miranda, Assistant General Manager on Mar 13, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to hear you enjoyed your stay with us We look forward to hosting you again!

6/10 Okay

Silver, Mounds View

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, only thing I didn’t like was the pool.. was sort of dirty but the room was clean and comfortable. Also the hotel was quiet which was nice
Stayed 3 nights in Feb 2024
Response from Patricia Miranda, Assistant General Manager on Feb 18, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Your insights will enable us to pinpoint areas that require improvement and implement corrective measures promptly. Should your travels bring you back to Plantation, we would be honored to host you again and provide another memorable stay.

10/10 Excellent

Alecia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was my first time at property and I liked it
Stayed 1 night in Feb 2024
Response from Patricia Miranda, Assistant General Manager on Feb 16, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to hear you enjoyed your stay with us We look forward to hosting you again!

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Patricia Miranda, Assistant General Manager on Feb 16, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)

8/10 Good

Louise

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Patricia Miranda, Assistant General Manager on Feb 14, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Patricia Miranda, Assistant General Manager on Feb 14, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to see you enjoyed your stay with us We look forward to hosting you again!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Feb 2024
Response from Patricia Miranda, Hyatt Place Plantation on Feb 5, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased you enjoyed your stay with us We look forward to hosting you again!

2/10 Terrible

Chelsea, Fort Myers

Disliked: Cleanliness, property conditions & facilities
There were stains on sheets. The shower had mold and was very dirty. Our friend who was in another room had bed bugs.
Stayed 1 night in Feb 2024
Response from Patricia Miranda, Assistant General Manager on Feb 5, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. I understand that your experience did not meet your expectations, and for that, I am truly sorry. We are committed to delivering exceptional service, and it is clear that we fell short in your case. I want to assure you that we are taking immediate steps to address the issues you raised to prevent any recurrence in the future. Your insights will enable us to pinpoint areas that require improvement and implement corrective measures promptly. Again, thank you for your feedback. We hope you give us another opportunity to host you in the future.

6/10 Okay

Jaren

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. Are you able to provide some feedback on how we could make your experience more enjoyable?

6/10 Okay

Denise

Traveled with family and small children
Room not Ready by 3 pm had to wait 40 min Bed are not queen size they are full size Sofá bed not confortable, you could feel the spring , the fridge not could enough Older rooms
Stayed 1 night in Feb 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. I understand that your experience did not meet your expectations, and for that, I am truly sorry. Your insights will enable us to pinpoint areas that require improvement and implement corrective measures promptly. Again, thank you for your feedback. We hope you give us another opportunity to host you in the future.

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the set up of the room I selected
Stayed 1 night in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your positive review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are glad you enjoyed your stay :)

8/10 Good

Jerrold, Locust Grove

Stayed 1 night in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your positive review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We hope to see you the next time you are in town :)

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are so pleased to hear you enjoyed your stay with us We look forward to hosting you again!

10/10 Excellent

CALEB

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)

8/10 Good

Navin

Stayed 2 nights in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Feb 14, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)

8/10 Good

Roberto, Oviedo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 2 nights in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your positive review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We hope to see you the next time you are in town :)

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel. If you could provide more details about the specific problems you encountered, it would be immensely helpful for our internal review process. Your insights will enable us to pinpoint areas that require improvement and implement corrective measures promptly. Again, thank you for your feedback. We hope you give us another opportunity to host you in the future.

10/10 Excellent

Samantha

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your positive review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to Plantation, we would be honored to host you again and provide another memorable stay.

8/10 Good

Helen, Chapel Hill

It was good.
Stayed 1 night in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your positive review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We are glad to hear you enjoyed your stay :) Hope to see you the next time you are in town!

10/10 Excellent

claudia Amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your positive review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We hope to see you the next time you are in town :)

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel is in a great location with stores and restaurants!
Stayed 2 nights in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your positive review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! It is immensely rewarding for our team to know that we were able to contribute to your enjoyable experience at our hotel.

10/10 Excellent

ROSEMARY

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your positive review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! We hope to see you the next time you are in town :)

8/10 Good

Augusto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Patricia Miranda, Assistant General Manager on Feb 6, 2024
Thank you for your review of the Hyatt Place Ft. Lauderdale/ Plantation hotel! Should your travels bring you back to this area, we would be honored to host you again :)