LAKEDICK,You stayed with us for 30 days with ZERO issues but when told that 30 days is the maximum, you cheated the policy and had your girlfriend check-on, even though we explained the policy a few days prior. I was very polite and professional and even refunded the pre-paid reservation on your day of checkout, though I was not obligated to. What a way to say thanks... Unbelievable!!! PS: I think you forgot a letter in your Expedia name. You will not be returning to the hotel ever. Thanks and have a great day!

Thanks Emelie and I apologize you had issues. I don't understand how this happened, as our linens are all brand new. Our carpets are cleaned constantly but unfortunately, some of the stains will not come out. I appreciate you staying with us for the weekend and that we were able to honor your late checkout, as we were slammed. We offer it when we can and we did come through. Have an excellent week.

Thank you Jolene and we did have the pool closed Saturday due to an unforeseen and emergent repair and then back up and running. We appreciate your patience.

Mike,There were no hot water issues during your stay. I am not sure if it was isolated to your room, which would be unusual but possible. I do apologize and I just spoke with the guest in that same room and they said that there was no issue with their hot water. Again, please accept my apology. Have a great day sir.

Thank you for your feedback and I will fix that easily... Appreciate it and have a great week.

Thank you Paula and we are so pleased. Have an outstanding week.

Thank you Elizabeth, we are beyond grateful...

Thank you Timothy and have an amazing week.

Thanks Julieta and we are sorry about that. The front desk would have assisted by calling the guest, had they been notified. The walls are actually strong/solid but they must have been having a wild time next door. We could have moved you as well and again, I do apologize.

Thanks a MILLION Peter and have an amazing week.

Turkessa,Thanks and I see you were with us for 4 nights and never mentioned a thing to the staff. We easily could have moved you and see if another mattress was more to your liking. The cigarette butts are an issue on a daily basis, as people refuse to follow the rules. The roof has been cleaned since and constantly has to be done due to unruly guests.

Thanks Elvis and I do not see that this was reported to the front desk. I did call our service out to verify and correct, so I appreciate it.

Thank you ying and our Breakfast Attendant is amazing. We appreciate you!

Thank you Verona and we hope you had an amazing weekend.

Thanks Robert, we are truly grateful for you.

Antoinique,Thanks for the feedback and we would have gladly checked you out, had you not been happy and wanted to stay elsewhere. However, you did stay for an entire week.

Thanks a ton and have a great week...

Gregory,We appreciate it and have a prosperous 2024.

Thanks Charleen

Ben,Thanks for getting me this information. Please reach out to the hotel to clarify, as I am not sure if this was checkout, check-in, or another time. I need to know if their is a staff issue, so I can correct it ASAP. Much appreciated.

Thank you for staying with us a few weekends back, as we are grateful.

Thank you Keiva and I will pass this on to the staff in our morning meeting. So thrilled to share this with them. Have a great day!

Thank you so much Elizabeth and we hope you have an amazing weekend.

Thanks Richard and it is a shame that parents do not "mind" their children any longer. The front desk associate, who is alone at night, was up helping another guest who is handicapped. I do apologize. Thank you for mentioning our Breakfast Attendant, as she is a super-star...

Thanks Christopher and you mentioned that due to weather, the sports event you were here for, was cancelled. We cannot control acts of God and I do apologize. We hope you and your family have a great week.

Thank you zjazji

Thank you Bobby, we appreciate it.

Pete,Thank you sir, we appreciate it. We are moving breakfast to 7am - 10am, per the majority of our guests requests.

Thank you for spending a week with us Ryan, we are appreciative.

Thank you Julio

Thank you Julio

Thank Julio and we are older but we are also priced lower than the competitors. The amenities are chosen by Wyndham and we have Dove lotion, shampoo, conditioner and soap. We also provided make-up wipes for guests as well.

Thank you Maria, we are grateful to have earned your business and amazing review.

Thanks Jeremy

Thanks Marvin and have a GREAT day!

Thanks Eladia and have an OUTSTANDING week.

Thank you Sandra and have a prosperous 2024.

Thanks Ladd and just to give you the scoop, guest do not live here and are not allowed to stay past a 30 day timeframe. In fact, they have to leave and may not come back for another 30 days. Unlike many hotels that are afraid to have police presence, we are not. We are super-safe, as we will call them in the drop of a dime. I am retired military and applaud the staff for calling the police, if they remotely think they are needed, as it keeps the guest & staff safe in the long run.

Thank you Trini and have an amazing week...

Thank you for staying with us and please allow us to help you while you are here. I see no maintenance requests in our system and no issues mentioned. We like our guests to leave satisfied, so give us a chance while you are staying with us. Thanks again

Thanks awilda and have a prosperous New Year...

Thank you for staying with us for a few nights Ebenson. We appreciate you.

Thanks Aimee and I know that when we spoke you had a non-working phone but as mentioned, I tested it myself and it was 100%. Being that you did not care for the hotel, I checked you out, as promised and refunded the difference. Also, thank your son for his service and have a great week.

Thanks for staying with us for a few days, as we apprciate you.

Thank you Clifton

Thank you and have a great week

Thank you sir!

Thank you and have an amazing week.

Thanks a zillion and have an amazing day!

Thanks Charles and we are an older property with an amazing staff. In looking at the rates that day, we were the least expensive property in the city. As demand rises, so do prices. I am sure you can understand. Have a great week sir!