Ratings based on 504 Verified Reviews

3.4 out of 5
67% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Deerfield Beach

Good/tasks conpleted,moving elderly.

Posted May 21, 2017
All good. Had trouble calling in to hotel and room from outside
Comment from Hotel Management
May 23, 2017 by General Manager, Hotel Management
We do hope you will chose to stay with us again during your future travel to Plantation so we can truly demonstrate what a great hotel this is! Thanks again and all the best!
2 out of 5
by A verified traveler from Panama City, Panama

Parking good. Good access to I 95. Needs TLC!

Posted May 3, 2017
Not that clean or maintained. A/C very noisey. Terrible breakfast. Items run out and not replaced. Poor selection. No. Credit/Debit card reader. Would not stay in this facility again.
Comment from Hotel Management
May 5, 2017 by Nicholas, Hotel Management
I'm sorry to hear you had such a disappointing stay in our hotel. That is not the experience we wish to provide and I'll be bringing your specific issues to the attention of the staff. I appre3ciate your feedback and hope you'll give us another chance in the future.
1 out of 5
by A verified traveler from R

Expect the unexpected

Posted Apr 11, 2017
Booked room for good rate in the area, didn't see to be a bad location or facilities. At check in i was told that needed to leave $100 for incidentals because I booked through Expedia, and it was Hotel policy. He insisted that it was not a charge, just an authorization, but it would take 4-5 days to come off, but then he proeceeded to acknowledge that it was a charge. I declined to do put my card, and asked to see the hotel policies, which the clerk could not find. He then decided to argue the point with me, and I started to rthink as reviews on the hotel chain, for what he decided to check me in, and give me my key, but not before making sign for a non-smoking policy with a fee of $250 if they need to clean the smoke smell. Put me in a room next to the elevator, the room must have been an smoking room before, and demanded him to come and check/smell the room, because I could already see that would try to hit me with the fee. He acted like it was never that like that. I usually leave my card for incidentals, but he was very clear from the beginning that was going to charge my card because I booked through Expedia. So that alerted me that it was either this hotel's game or the chain, but after reading different locations reviews, is definitely the chain. Definitely would not stay at this or any other La Quinta Hotels!!
Comment from Hotel Management
Apr 15, 2017 by General Manager, Hotel Management
Thank you for letting us know about your experience. I apologize the difficulties you had during your stay and look forward to you having a better one next time you're with us.
3 out of 5
by A verified traveler from chicago

Nice to close enough to interstates and beaches.

Posted Apr 5, 2017
Ok Not too much too say either way. ....... xxxxxxxxxxx
Comment from Hotel Management
Apr 8, 2017 by General Manager, Hotel Management
Thank you for your feedback. It is always appreciated to get customer feedback. It is only from our guests that we can learn what is working or what is not working at our hotels.
4 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

nice hotel close to everything

Posted Apr 1, 2017
We started with a corner room that was very small but they upgraded us to a very nice room at no additional cost.
Comment from Hotel Management
Apr 5, 2017 by Nicholas, Hotel Management
We appreciate your choosing to stay with us and I'm glad the staff was able to meet your needs with your room. Looking forward to seeing you again.
2 out of 5
by A verified traveler

Good locale / shabby conditions / won't stay again

Posted Mar 12, 2017
Pros: Good location ... near I95. Good shower.
Cons: Don't make guests pay in advance. appliances and electronics = in working order. Breakfast = more fresh products, more protein and vege's / fruit.
Location: Adjacent to a Home Depot parking lot. Very unpleasant.
Had to pay in advance. If had opportunity to inspect room before paying, I would have left. TV remote didn't work; discovered that at 10:30 pm; Front Desk arrived with 2 replacements, one of which had no cover for battery compartment. Room furniture in shabby conditions. Hotel needs an overhaul if expect business people to stay there. I checked out a nearby La Quinta's lobby which was far superior. Breakfast was disappointing ... hard boiled eggs were overdone and old.
Comment from Hotel Management
Mar 14, 2017 by Nicholas, Hotel Management
Thank you very much for the review of our hotel. I'm sorry we dropped the ball during your visit but rest assured I've gone over your stay with my front desk and heart of house teams. Something as simple as a missing cover for a remote control should never have slipped past us. We are working to improve and we hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the highway

Posted Mar 1, 2017
It was uneventful , trouble getting hot water in the shower but the sink had it ?? Very strange
4 out of 5
Recommended
for Everyone
by A verified traveler

The gentleman at the front desk was very friendly

Posted Feb 24, 2017
We wished they had scrambled eggs for breakfast, they only offered hard boiled.
3 out of 5
by Michael

Not great.

Posted Feb 1, 2017 on Hotels
I did not expect a lot as it was one of the last rooms available in the area. I felt uncomfortable on arrival. If I was traveling with my wife I would have driven off without checking in. Parking lot was in poor condition and even more poorly lit. Several groups of men were gathered in the lot smoking and talking. Room was not bad but bedding was old and worn, three locks on the door maybe tells the whole story.
3 out of 5
by A verified traveler

Deerfield motel

Posted Jan 20, 2017
Nice staff. Hallways were dirty and smelled a little like cigarettes. Hall carpet should be replaced. Room was fine. Bed too firm. Overall what I expected.
Comment from Hotel Management
Jan 23, 2017 by General Manager, Hotel Management
I appreciate you taking the time to tell us about your experience. I'm sorry that we dropped the ball on meeting all your expectations. I will be sharing your feedback with our staff and using your comments to better help us improve upon where we fall short. We hope to see you at La Quinta once again in the future.