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Reviews of La Quinta Inn & Suites by Wyndham Ft. Lauderdale Airport

2.5 out of 5
La Quinta Inn & Suites by Wyndham Ft. Lauderdale Airport
2620 N 26th Ave, Hollywood, FL

Reviews

7.8

Good

Rating 10 - Excellent. 952 out of 2243 reviews" "
Rating 8 - Good. 596 out of 2243 reviews" "
Rating 6 - Okay. 328 out of 2243 reviews" "
Rating 4 - Poor. 189 out of 2243 reviews" "
Rating 2 - Terrible. 178 out of 2243 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Thema

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked the room with a king bed. I slept peacefully. The room was nice and clean. I am upset that i left my juice and soda lol of course my fault but i would definitely stay again if needed.
Stayed 1 night in Feb 2024

4/10 Poor

Tamara

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property was somewhat clean, although there was mold in our shower. The elevator is very small, slow and sounds quite un mechanically well. The biggest problem was the Air conditioning in our room wasn’t working and there was nothing to be done for it, we also have yet to be reimbursed anything. This room was $236 for the night with no air condition. And supposedly there is never a manger on site or with the ability to return a phone call. Do not stay here!
Response from Ciara J on Apr 19, 2024
It is disappointing to hear that you encountered so many challenges during your stay and that we failed to address any of your concerns while you were still here at the hotel. Thank you for sharing your experience. We apologize for a less than perfect stay and hope to welcome you back for a better guest experience.

10/10 Excellent

ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great.
Stayed 2 nights in Apr 2024
Response from Ciara J on Apr 19, 2024
Thank you for the review. We look forward to seeing you again soon!

6/10 Okay

Delayne

Traveled with partner
It’s in a pretty remote area with limited options without a car. The building is older and is in need of some repairs and updating. The breakfast is limited and they ran out of plates and some of the offerings for most days. On the plus side, it has an airport shuttle and the hot tub and pool were good. It’s a low cost alternative to stay in the general area but expect a little less than average conditions.
Stayed 2 nights in Apr 2024
Response from Ciara J on Apr 19, 2024
It is disappointing to hear that you encountered so many challenges during your stay and that we failed to address any of your concerns while you were still here at the hotel. Thank you for sharing your experience. We apologize for a less than perfect stay and hope to welcome you back for a better guest experience.

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not expect the beautiful grounds this hotel is on! Staff was very courteous.
Stayed 1 night in Apr 2024
Response from Ciara J. on Apr 14, 2024
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect.

10/10 Excellent

Carol

Stayed 1 night in Apr 2024
Response from Ciara J on Apr 19, 2024
Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us and hope your next stay is just around the corner! Looking forward to welcoming you back soon.

8/10 Good

Licia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ciara J. on Apr 19, 2024
Thank you for the review. We look forward to seeing you again soon!

4/10 Poor

cindy

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
We flew into FLL. Website advertised free shuttle. We waited 20 mins and valled hotel as shuttles from other hotels were coming frequently.We were told it would come. 25 more mins went by. We took an Uber Arrived at hotel to be told their 2nd driver called out and was also working maintenance in hotel. By that time she was telling callers it would be 4 MORE mins meaning we would have waited 2 hours for shuttle. Halls in hotel full of bags of dirty sheets and towels that were still there the next morning. Hotel Clerk was nice and helped us find dinner delivery at 10 pm as most places on vaca and not open.. Will not stay there again. This was our 2nd stay.
Stayed 1 night in Apr 2024
Response from Ciara J on Apr 14, 2024
Thank you for your direct and genuine comments. We really appreciate your feedback. Rest assured we will be looking into the comment you have made about your experience with our staff.

6/10 Okay

Joshua

Traveled with partner
Disliked: Property conditions & facilities
The gym is horrible. The hotel itself is getting a bit rundown. The area and view is nice.
Stayed 1 night in Apr 2024
Response from Ciara J on Apr 14, 2024
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service.

4/10 Poor

William

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Transportation to cruise terminal is $15pp. Hotel lost sheet for everyone that signed up for transportation to terminal. Breakfast area really small and room not the cleanest.
Stayed 1 night in Apr 2024
Response from Ciara J. on Apr 14, 2024
Thank you for taking the time to review your stay with us.

10/10 Excellent

Spencer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, close to dining, and free shuttle to and from the airport.
Stayed 1 night in Apr 2024
Response from Ciara J on Apr 14, 2024
Thank you for the review. We look forward to seeing you again soon!

4/10 Poor

Donna, Montezuma

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First we had to call 3 times for a pick up from Airport, that took an hour and 15 minutes, finally he got there and got picked up and he went to pick up others then road around the airport because he forgot someone, we were packed in there like sardines. Got to hotel got check in, hotel room was awful, dirty the AC didn't work right made a noise all night, no food to eat but expensive frozen food. The only good thing was the breakfast I will give that a 3, but for the 281.00 I paid for that stay was not worth it.
Stayed 1 night in Apr 2024
Response from Ciara J on Apr 14, 2024
Thank you for your direct and genuine comments. Rest assured, we will be looking into the comments you have made.

8/10 Good

Amberlynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inn. Would stay there again.
Stayed 2 nights in Apr 2024
Response from Ciara J on Apr 14, 2024
Thank you so much! We are so happy to hear that you and your family were able to have a worry-free vacation and enjoy yourselves at our hotel! Thanks again for letting us know, and we look forward to having you back again!

2/10 Terrible

Robin, Atlanta

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel I have ever stayed in. The worst check in experience I have ever had. Avoid this hotel at all costs. They didn't have a double room for us, so they attempted to give us a rollaway bed and a dirty room. It had food on the table and the bed was messed up. They then gave us another room. We had to push the rollaway bed ourselves to our new floor and room. The only reason why we stayed was it took over 2 hours to get to this point, it was almost midnight, and we didn't have the rental car yet. Absolutely worst experience. It has made me want to avoid all LaQuinta Inns!!!
Stayed 2 nights in Mar 2024
Response from Ciara J on Apr 14, 2024
Thank you for your direct and genuine comments. Rest assured, we will be looking into the comments you have made.

10/10 Excellent

Michael C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N
Stayed 1 night in Mar 2024
Response from Ciara J on Apr 14, 2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Transporters were awesome. They were very polite and accommodating.
Stayed 2 nights in Apr 2024
Response from Ciara J on Apr 14, 2024
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the hotel soon!

8/10 Good

Brian, Kenosha

Traveled with group, Traveled with family
Liked: Staff & service
Beautiful view of the lake. Otherwise facilities are dated and in need of a face-lift. Area feels slightly sketchy.
Stayed 1 night in Mar 2024
Response from Ciara J on Apr 9, 2024
While we are happy to hear that overall your visit to La Quinta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity.

6/10 Okay

Sonya

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The tub was dirty, found a razor cover with hair in the tub, so doesn't seem to have been cleaned. Lights didn't work, extremely noisy, thin walls, heard weird loud noises from the plumbing in the middle of the night. Breakfast did not look good. Gym equipment like 3, rusted. Staff was nice.
Stayed 1 night in Apr 2024
Response from Ciara J on Apr 9, 2024
Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ciara J. on Apr 9, 2024
Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels.

4/10 Poor

Tami

Traveled with group
Disliked: Amenities
We were told the shuttle was free to the port, which it was not! $15.99 per person!! Still booked the shuttle for the next morning when we checked in. When we went to catch the shuttle our party of 6 were not on the list, along with another party of 6. Ended up getting an Uber. VERY DISAPPOINTED
Stayed 1 night in Apr 2024
Response from Ciara J on Apr 9, 2024
Thank you for your comments. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you again soon.

6/10 Okay

Chad

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Ciara J on Apr 9, 2024
Thank you for staying with us and for taking the time to share your review. Please allow us to seize this opportunity to sincerely apologize that your stay was anything less than perfect. We are very saddened to read your review as we never want our guests to have such an experience. We hope that you will return and give us an opportunity to exceed your expectations.

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service
Good place to stay, great shuttle service as well as they offer a cruise shuttle for a small fee. We have no complaunts
Stayed 2 nights in Apr 2024
Response from Ciara J on Apr 9, 2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

8/10 Good

Densina

Liked: Cleanliness, staff & service, property conditions & facilities
We checked in on Thursday 28th of April 2024 and checked out in the Monday 1st of April 2024 no maid never serviced the room.. and the TV was stocked on one channel. They finally changed our room on the Sunday before we checked out. Room 310 need a new tv.
Stayed 4 nights in Mar 2024
Response from Ciara J on Apr 9, 2024
While we are happy to hear that overall your visit to La Quinta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity.

10/10 Excellent

chad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Apr 2024
Response from Ciara J. on Apr 9, 2024
Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels.

6/10 Okay

Leslie

Traveled with partner
Disliked: Amenities, property conditions & facilities
This property lacked all the usual amenities of a hotel. No housekeeping and when I requested clean towels and the room made up I was told not until day 4. I ended up being handed towels and told to put the garbage in the hall and they would give me new bag. Not what I expected from a wndyham hotel at $250 a night
Stayed 3 nights in Apr 2024
Response from Ciara J on Apr 9, 2024
Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations.

8/10 Good

Sheri

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used the property after our cruise and hotel shuttle took us shopping and dropped us off for lunch …. Great Value for a night or two
Stayed 1 night in Mar 2024
Response from Ciara J on Apr 9, 2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness, staff & service
It’s clean but an older property
Stayed 1 night in Apr 2024
Response from Ciara J on Apr 14, 2024
Thank you for the review. We look forward to seeing you again soon!

4/10 Poor

Geralene

Disliked: Cleanliness, staff & service, property conditions & facilities
Our experience at your hotel did not meet our expectations the rooms air conditioning was poor fridge and t/v was not working THEREFORE WE HAD TO CHANGE OUR ROOM THREE TIMES. MADE IT VERY INCONVENIENT ALSO THE KEY WOULD NOT WORK WE FIND THIS TO BE VERY DISSATISFIED FOR THIS WE SHOULD BE COMPENSATED
Stayed 5 nights in Mar 2024
Response from Ciara J on Apr 9, 2024
Thank you for staying with us and for taking the time to share your review. Please allow us to seize this opportunity to sincerely apologize that your stay was anything less than perfect. We are very saddened to read your review as we never want our guests to have such an experience. We hope that you will return and give us an opportunity to exceed your expectations.

8/10 Good

rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ciara J on Apr 9, 2024
Thank you for the review. We look forward to seeing you again soon!

2/10 Terrible

Rayleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Was a very disappointing stày. Motel 6 would have been better. Room was tired looking. Couldn’t find the lights with out using flash light on my phone. Switch was by bed. Got 1 thin washcloth , tiny shampoo and 1 little soap.1 cup for coffee. We Asked that our room be serviced. Got back bed unmade, no towels , we were told they only do that every 3 days , that they only empty the trash. No one had been in our room, had to go to desk to get coffe and cups… never again and i will share my experiences … staff didn’t care at all
Stayed 2 nights in Apr 2024
Response from Ciara J on Apr 14, 2024
Thank you for taking the time to review your stay with us.

8/10 Good

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Needs maintenance and repairs.
Stayed 2 nights in Mar 2024
Response from Ciara J. on Apr 10, 2024
Thank you for staying at La Quinta Inns and Suites. We are delighted that you enjoyed your stay. Thank you for your comments and we wish to welcome you back to the hotel soon!

10/10 Excellent

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brandon was very helpful when arriving to the hotel. He also made sure we had transportation to get to the other destination. Mr. Frank was very friendly and helpful when picking up from the airport. He even offered to drop us off for dinner and come back to pick us up before his shift ended.
Response from Ciara J. on Apr 5, 2024
Thank you for taking the time to review your stay with us. We are very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon.

8/10 Good

Mark, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We needed a place to stay for an early flight and this worked out fine.
Stayed 1 night in Mar 2024
Response from Ciara J. on Apr 9, 2024
Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels.

4/10 Poor

Michael

Traveled with partner
Disliked: Cleanliness, amenities
I found condom wrappers in dust behind the bed
Stayed 4 nights in Mar 2024
Response from Ciara J on Apr 10, 2024
Thank you for your review, we really appreciate your feedback. Providing a clean, comfortable room to our guest is important to us. It is with regret to hear that we were unable to meet your expectations. I will make sure your comments are shared with our management and staff. We look forward to welcoming you back to enjoy our pool in the future.

8/10 Good

Harold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rated the property and staff because I was going to call the front desk with a question but there was no dial tone. I checked and the phone was noit connected, no phone cable and no visible wall jack. When I used my phone to call the front desk and report the problem the desk agent said that was not in his training. Otherwise the room was OK.
Stayed 1 night in Mar 2024
Response from Ciara J on Apr 9, 2024
While we are happy to hear that overall your visit to La Quinta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity.

6/10 Okay

Brian

Liked: Staff & service
Stayed 8 nights in Mar 2024
Response from Ciara J. on Apr 10, 2024
Thank you for taking time to review our property. We are glad to hear that we will be your top choice next time you are in the area. We look forward to welcoming you back soon!

8/10 Good

Yeury

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient
Stayed 3 nights in Mar 2024
Response from Ciara J on Apr 9, 2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

4/10 Poor

Jay

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I rarely pay $300 for a hotel room but when I do I expect more than poor conditions. I killed a cockroach in the bathroom 5 minutes after arriving. The breakfast is made out of fake disgusting food, for the most part. They touted the eggs and sausage, but the eggs were either very watered down or maybe made from powdered eggs. The sausage didn't look like any sausage patty that I've ever seen - it didn't look like meat. I tried one bite and no. Maybe it was vegan? We booked a king bed room with a sleeper couch. We paid for three adults. You'd think that would prompt someone to make up the sleeper couch, but no. We called several times downstairs but there was no answer, around 1130 pm. I finally went downstairs to the front desk and got someone to give me some sheets, but they said that I had to make up the bed - of course. The hotel is at least 6 stories and it has one old, small, very slow elevator. The shuttle drivers were both professional, kind and friendly. One front desk clerk, Jaye, seemed nice, but that's about all that I can say except that I'm glad that it was just one night!
Stayed 1 night in Mar 2024
Response from Ciara J on Apr 9, 2024
Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations.

8/10 Good

Amber

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
It was good for what we needed. Just a night stay before moving on to the cruise port the next morning. The room was fine. The service was fine. The driver of the shuttle was excellent. The breakfast was good. It was an average stay. We would go back for the same kind of stay.
Stayed 1 night in Mar 2024
Response from Ciara J. on Apr 10, 2024
Thanks for brightening our day! We look forward to being here for you on your next visit!

6/10 Okay

VINCENT

Liked: Cleanliness
Disliked: Amenities
It is OK for a short stay.
Stayed 1 night in Mar 2024
Response from Ciara J on Apr 9, 2024
Thank you for your comments. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you again soon.

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful except the breakfast. More than one item of fruit needs to be available and a better selection of quality meat, eggs, and syrups needs to be provided. However, my overall stay was indeed good! A very clean and safe environment. Good smells throughout the hallways, pleasant staff and clean linen and towels and warm customer service!
Stayed 1 night in Mar 2024
Response from Ciara J on Apr 9, 2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Clean hotel. Friendly staff. The elevator was the slowest elevator ever. One one elevator. Generally waited 5 minutes just to get on.
Stayed 3 nights in Mar 2024
Response from Ciara J on Apr 9, 2024
While we are happy to hear that overall your visit to La Quinta was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity.

2/10 Terrible

Tammy

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel gave away our suite that was prebooked and prepaid at least a month in advance. They would not offer us a solution. After persisting that we need a solution and that they could not turn us out on the street they offered us a room with one king size bed for 4 adults to sleep in and thought this was reasonable. They would not provide us with a room each unless we paid for them. We had a suite booked and paid for but they gave it away. The 2nd night they moved ua into the suite we had booked which had no toiletries or bedding for the pull out couch. We requested bedding. They gave us a matress cover for a blanket and said they had no pillows. The pull out couch was very dirty with springs poking out and garbage underneath it.
Stayed 2 nights in Mar 2024
Response from Ciara J on Apr 9, 2024
Thank you for your comments. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you again soon.

6/10 Okay

James

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom smelled like a service station. Damp, dirty carpet. Hotel needs remodeling asap
Stayed 1 night in Mar 2024
Response from Ciara J. on Apr 10, 2024
We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our housekeeping team. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon.

10/10 Excellent

Charis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and nice great place to stay will be staying here again
Stayed 1 night in Mar 2024
Response from Ciara J. on Apr 9, 2024
Our staff constantly strives to go above and beyond to ensure that your stay is the best it can be, so we are truly humbled by your review. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels.

2/10 Terrible

Matthew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is overdue for an update. Carpets were dirty/stained/sticky, toilets from the 80s with flushing handles on backwards, showers that make you wonder how to not get scalded or frozen and stairways that exit the building and don’t let you back in. This isn’t where you want to be.
Response from Ciara J on Apr 9, 2024
Thank you for your comments. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you again soon.

10/10 Excellent

Suzanne

Liked: Amenities
they hotel great location
Stayed 1 night in Mar 2024
Response from Ciara J on Apr 9, 2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.

4/10 Poor

Kevin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Talk about a great location for a hotel. But this place needs to be remodeled badly. Sinking bathtubs, dirty, broken appliances. Had to change rooms. Air conditioning units' barley working; had to hit it for it to work properly.
Stayed 3 nights in Mar 2024
Response from Ciara J on Apr 9, 2024
Thank you for your comments regarding your recent stay with us. We regret you experienced any problems while visiting our hotel. Your concerns have been discussed with the team, in an effort to improve our operations. We hope you return in the future and allow us to exceed your expectations.

6/10 Okay

Gary

Traveled with partner
Liked: Staff & service
Older building but nice. Away from the noise.
Stayed 1 night in Mar 2024
Response from Ciara J on Apr 9, 2024
Thank you for staying with us and for taking the time to share your review. Please allow us to seize this opportunity to sincerely apologize that your stay was anything less than perfect. We are very saddened to read your review as we never want our guests to have such an experience. We hope that you will return and give us an opportunity to exceed your expectations.

10/10 Excellent

Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Kitley the night shift desk person went above and beyond keeping us calm when we realized that my wallet had been left in the Uber. She helped get it back and even offered to make us a waffle since our plane came in way late and we hadn’t eaten since early am. She is a jewel and we were so grateful for her.
Stayed 2 nights in Mar 2024
Response from Ciara J on Apr 9, 2024
Thank you so much for taking the time to give us feedback on our property. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!