Ratings based on 895 Verified Reviews

3.6 out of 5
75% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from atlanta ga

4 Star Money Spent ONLY GOT 1 Star Hotel Room

Posted Jul 19, 2017
Upon arrival I was able to check in early at no additional cost but the room 416 was HORRIBLE SMELL like Mold//Wet Carpet with no screen on the window, small as pillows on the bed. I switch to room 125 & the smell was a little better but it although it still smell like old abandon building it was closes they could get. There was no complinmentry lotion or shampoo and because the room is on the bottom floor the ants flowing along the tub. All furniture (dresser) was 30 years old rotted out & brook up. The cabinets were painted over & peeling with rusted cabinet. HORRIBLE. I TOOK PICTURES they just won't upload because my phone memory is to full but I did write corporate
Comment from Hotel Management
Jul 21, 2017 by Manager, Hotel Management
I'm apologize your stay was not pleasant. We are scheduled to undergo a major renovation this summer with guest room furniture being replaced as well as many more upgrades to come. Thank you for your feedback
3 out of 5
by A verified traveler

Close to mall and restaurants

Posted Jul 5, 2017
The hotel is nice but needs a little updating in decor. The rooms are spacious. Just needs an overall make over. Windows you can't see threw.
Comment from Hotel Management
Jul 5, 2017 by JP, Hotel Management
Thanks for your feedback! We will be undergoing renovation this summer actually, we hope you'll come see us and our new look soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 5, 2017
Nice area. Only thing is the room needs more hand towels
Comment from Hotel Management
Jul 5, 2017 by JP, Hotel Management
Thanks for your review, we'll keep this in mind for our future guests!
2 out of 5
by A verified traveler

Noisy and smelled.

Posted May 25, 2017
Stayed Thursday through Tuesday. Room smelled musty, closet rod was broken, two dogs were barking across the hall to the wee hours of the morning and the hallway smelled like someone had been sick. Complaints about the dogs resulted in my wife and I having to pack up and move to a different room. That room was quiet and smelled better. The staff was polite and we were compensated for the night we had to move. I was told that LaQuinta is pet friendly and we happened to be the victim of irresponsible pet owners. However, I will not stay at another LaQuinta again and will make sure to ask about pets before booking.
Comment from Hotel Management
May 27, 2017 by Jean-Paul J, Assistant General Manager, Hotel Management
Thank you for taking the time to tell us how your stay was. I am really sorry to hear that you had this experience! I'm glad that my desk staff was able to get you a room to better settle into without issues, but you shouldn't have had to do this to enjoy your stay here. We will be undergoing renovation starting in June, and will be designating pet rooms going forward to avoid these types of issues for our guests. I really hope you will give us a second chance, we'd love to see you back again!
3 out of 5
by A verified traveler from Florida

Served the purpose!

Posted Apr 22, 2017
I've stayed here before, check in is always great. I will use the young lady at the front desk's first name initial of "T" as Her name. She is always great! Thank you "T". From there it's Just an older place where a refresh beginning this January will be commencing...thank God! After entering my room and unpacking I went to put a Few beverages in the fridge and to my surprise was the previous customers old milk and yogurt with a dirty spoon. Soooo, this kind of sent me Into alert on to how well the room had actually been cleaned after the last customer checked out. What else was missed or skipped to cut corners? Then I get the heeby Jeebies....were the pillow cases changed? Were the sheets changed? Kinda gets me thinking. I'm a person of detail. Hopefully just a simple mistake. I did not like the fact that the T.V. Is on the dresser, which is located on the side of the bed...sore neck having to look sideways to watch the tele. I will not be staying at this location again until after the refresh is complete.
Comment from Hotel Management
Apr 25, 2017 by Manager, Hotel Management
I apologize housekeeping missed the items in the fridge. I will be sharing your feedback with our housekeeping staff to help us improve where we fall short. We will be undergoing a major renovation this summer.
3 out of 5
by A verified traveler

Looks can be deceiving.

Posted Apr 20, 2017 on Hotels
Outside of the hotel looks okay, but as soon you walked into the lobby it was deceiving. Needs a lot of updates. In the third floor hallway there were many suspicious stains. I wouldn't recommend.
Comment from Hotel Management
Apr 27, 2017
Thank you for your comments. We are excited that we will be undergoing a renovation this summer which there will be many upgrades to come including all new carpeting:)
3 out of 5
Recommended
for Everyone
by A verified traveler from nassau bahamas

It was ok... near shopping area

Posted Apr 19, 2017
Book thru Expedia was aware to pay cash upon checking in.. when arrive the girl at the front desk told me I have to have a credit card whiles I was giving her the cash.. I explain I didn't have a credit card she said I wouldn't be able to stay... keep in mind I already had a long day due to delay of my flight and it's 10pm and I'm just getting a chance to check in. After I was denied the payment of cash of 5 nights my family and I went hotel hunting.. but no luck (because of Easter weekend) I return to the same hotel with intensions to speak with the manager only to find another lady at the front to assist me.. she was pleasant and helped me with my stay.. other than the first rude agent everything would of been ok hotel need to be renovated.
Comment from Hotel Management
Apr 25, 2017 by Manager, Hotel Management
I apologize for the poor service you received. We do require a credit card for incidentals to be authorized in the amount of $75 at this location. You still may pay your room bill with cash if you wish to do so. We are excited to inform you we will be undergoing a renovation this summer. Thank you for your feedback.
3 out of 5
by BRADLEY

It's OK.

Posted Apr 10, 2017 on Hotels
OK hotel but I definitely overpaid. Water pressure was a joke.
4 out of 5
by nicollette

This traveler left a rating score only Posted Apr 10, 2017 on Hotels
4 out of 5
by Patricia

Posted Apr 2, 2017 on Hotels
Room keys didn't work on the outside doors