Ratings based on 876 Verified Reviews

3.6 out of 5
75% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Florida

Served the purpose!

Posted Apr 22, 2017
I've stayed here before, check in is always great. I will use the young lady at the front desk's first name initial of "T" as Her name. She is always great! Thank you "T". From there it's Just an older place where a refresh beginning this January will be commencing...thank God! After entering my room and unpacking I went to put a Few beverages in the fridge and to my surprise was the previous customers old milk and yogurt with a dirty spoon. Soooo, this kind of sent me Into alert on to how well the room had actually been cleaned after the last customer checked out. What else was missed or skipped to cut corners? Then I get the heeby Jeebies....were the pillow cases changed? Were the sheets changed? Kinda gets me thinking. I'm a person of detail. Hopefully just a simple mistake. I did not like the fact that the T.V. Is on the dresser, which is located on the side of the bed...sore neck having to look sideways to watch the tele. I will not be staying at this location again until after the refresh is complete.
Comment from Hotel Management
Apr 25, 2017 by Manager, Hotel Management
I apologize housekeeping missed the items in the fridge. I will be sharing your feedback with our housekeeping staff to help us improve where we fall short. We will be undergoing a major renovation this summer.
3 out of 5
Recommended
for Everyone
by A verified traveler from nassau bahamas

It was ok... near shopping area

Posted Apr 19, 2017
Book thru Expedia was aware to pay cash upon checking in.. when arrive the girl at the front desk told me I have to have a credit card whiles I was giving her the cash.. I explain I didn't have a credit card she said I wouldn't be able to stay... keep in mind I already had a long day due to delay of my flight and it's 10pm and I'm just getting a chance to check in. After I was denied the payment of cash of 5 nights my family and I went hotel hunting.. but no luck (because of Easter weekend) I return to the same hotel with intensions to speak with the manager only to find another lady at the front to assist me.. she was pleasant and helped me with my stay.. other than the first rude agent everything would of been ok hotel need to be renovated.
Comment from Hotel Management
Apr 25, 2017 by Manager, Hotel Management
I apologize for the poor service you received. We do require a credit card for incidentals to be authorized in the amount of $75 at this location. You still may pay your room bill with cash if you wish to do so. We are excited to inform you we will be undergoing a renovation this summer. Thank you for your feedback.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 27, 2017
Staff friendly, hotel appealing rooms clean beds not too firm, but not too soft just uneven for 2 to sleep in ok for a short stay though
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Nice hotel

Posted Mar 24, 2017
Pros: Expedia
Cons: Nothing
Location: Close to downtown and airport
Nice overnight stay very happy with hotel and desk staff. Rooms were clean
Comment from Hotel Management
Mar 25, 2017 by Assistant General Manager, Hotel Management
I am very pleased to hear about your experience at our location. Thank you for sharing your comments and we look forward to seeing you again!
3 out of 5
by A verified traveler

Nice location.

Posted Mar 19, 2017
Cons: Food
Location: Well located
Really bad breakfast. Service really regular. Well located.
Comment from Hotel Management
Mar 20, 2017 by Manager, Hotel Management
I'm sorry our breakfast did not meet your expectations. We appreciate the feedback. Thank you
4 out of 5
Recommended
for Families
by A verified traveler from Cincinnati

Affordable hotel is nice area by mall.

Posted Mar 15, 2017
Pros: Staff and Location!
Cons: Furniture was old.
Location: Sawgrass Mills and Broward Mall.
The hotel is in business district area and down the street from the mall. There are plenty of restaurants in this area and is very close to the 595 highway. Also, Sawgrass Mills is only a few exits away and the FLL airport is only like a 10-15 minute drive. The staff was friendly! The only small setback was that the furniture was a little bit outdated and kind of had an old type of smell. .
Comment from Hotel Management
Mar 16, 2017 by Manager, Hotel Management
Thank you for your feedback, we are glad you enjoyed your stay:)
3 out of 5
by A verified traveler

1 Night Stay

Posted Mar 8, 2017
Pros: Staff, and the parking, and it was near Nova Southeastern
Cons: Rooms need updating, sheets felt old
Location: It was easy to get to, near NSU, near grocery store and some other food options and restaurants
This hotel was okay for what I needed which was a 1 night quick stay. It definitely needs some updating. The hotel staff was nice and parking was convenient.
Comment from Hotel Management
Mar 9, 2017 by Manager, Hotel Management
Thank you for your feedback. We are undergoing a complete renovation later this year.
4 out of 5
by Kellie

Posted Feb 23, 2017 on Hotels
Stay was good, except the air conditioner was very cold, had to turn it off at times, way too cold. Toilet was too low to the floor.
4 out of 5
by Mary Ann

Posted Feb 20, 2017 on Hotels
Very nice location. Room was good. Had a cot for our son and it was very squeaky. When we went to take the elevator (we were on the 4th floor) there were tiny ants near the window next to the elevator! Also the elevator was extremely slow and at one point sounded like it was going to break down! The pool area was very pretty and relaxing. The breakfast area was very roomy but wished it was a fuller breakfast (eggs, etc). All in all, I was happy with the overall stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Nice Hotel. Close to everything at Fort Lauderdal

Posted Feb 19, 2017
Pros: Very clean. Close to everything.
Cons: Fitness equipments
Location: Close to the airport and shopping centers as well
I had a very good experiences. Good please to rest and to stay. Near to the airport and shopping centers. To close to Fort Lauderdale Downtown.
Comment from Hotel Management
Feb 20, 2017 by Ena R, Hotel Management
Thank you for your comment Ms. Doralba. We look forward to serving you again! Ena R - Assistant General Manager