Ratings based on 1,224 Verified Reviews

3.6 out of 5
76% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from queens

Did not enjoy my stay elevator broke down

Posted Jul 13, 2017
Pros: nothing
Cons: breakfast more protein and fruits
Location: there is a shopping mall close by
breakfast was not good the lock on the bathroom door was bad we keep getting lock in or out of the bathroom
Comment from Hotel Management
Jul 13, 2017 by General Manager, Hotel Management
Our goal is to welcome every guest to a clean and comfortable suite, combined with excellent service. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our guidelines to provide a better experience to our future guests. Thanks again for your constructive feedback, and we hope to have the opportunity to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tampa, Fl.

Nice hotel close to shopping

Posted Jul 3, 2017
This hotel is great for the price. The bed was very comfortable and the hotel is newly renovated vs other La Quintas. The staff was extremely friendly. The hotel is nestled between a mall and a really big shopping center. The beach is a short drive away and highways are also close by. There are also tons of shopping, restaurants, and a movie theater. If your on a budget there is a publix near by and a fridge and microwave in the room.
Comment from Hotel Management
Jul 5, 2017 by General Manager, Hotel Management
The team and I appreciate you sharing your experience. We are glad to see you valued the customer service you were provided with during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2017
Pros: centrally located, clean and comfortable
Cons: more breakfast items
Location: close to everything, malls, restaurants and airport
it was very pleasant would stay there again. Staff very pleasant and accommodating. atmosphere quiet and relaxing
Comment from Hotel Management
Jul 5, 2017 by General Manager, Hotel Management
We are so pleased to hear you enjoyed our location, renovation and staff. We strive to provide our guests with amazing service, warm hospitality, and clean rooms. We look forward to another great visit with you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Caribbean

Nice hotel, great location.

Posted Jun 5, 2017
I always stay at this location whenever I'm in ft.Lauderdale. I see that some upgrades were done which I found to be very impressive. I especially loved the eating area setup in the lobby.....very spacious and more comfortable. The staff were very friendly and helpful.
Comment from Hotel Management
Jun 5, 2017 by General Manager, Hotel Management
We are glad you enjoyed your overall stay with us and that you were impressed with most aspects of our hotel, especially our convenient location. It was a pleasure hosting you, and we look forward to welcoming you back soon!
2 out of 5
Recommended
for Everyone
by A verified traveler from Ft. Lauderdale

Not a positive experience

Posted May 20, 2017
I personally would not stay in this hotel again. Good location, near the Broward Mall. On the negative side, the front desk lady did not acknowledge me or say hi, just: " last name?" and it was not like if she was busy or else...I found that rude. I stayed for a night, I had a good sleep. Clean room, bit noisy though (room 104). Amenities can be much better. The refundable deposit was high ($75) compared to hotels with restaurants and bars and room service, that this particular hotel does not have.
Comment from Hotel Management
May 23, 2017 by Generla Manager, Hotel Management
We're disappointed you faced such challenges during your time with us. We strive to provide quality service and convenience for our guests. It's unfortunate our team didn't go above and beyond to ensure you have a lovely experience. We expect more from our team. We understand the frustration in the inconsistencies you've experienced. We'll address your concerns with our team moving forward. We hope for another opportunity to share a more positive experience with you soon
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel and close to airport.

Posted May 7, 2017
Pros: King bed comfortable
Cons: Other protein choices for breakfast. Bananas
Location: Walked two blocks to a good restaurant
Good breakfast, but 99% curbs. Waffles toast bagels, yogurts, cereal apples, oranges, muffins and hard boiled eggs.
Comment from Hotel Management
May 9, 2017 by General Manager, Hotel Management
We are so glad to see you valued the customer service you were provided with during your stay. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale

Nice hotel remodel next to the highway

Posted May 3, 2017
The hotel West clean however that locking gave us problems every night to open the door they must change that and the control didn't have any battery even though we told the front desk to change the battery . the room was clean the AC was good good location and new remodeling Hotel
Comment from Hotel Management
May 9, 2017 by General Manager, Hotel Management
Please accept our apologies for the issues you experienced. We never mean to disappoint any of our guests in any way. Please be assured we will ensure this issue is addressed. Thanks again for your constructive feedback, and we hope to have the opportunity to serve you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from plantation fl

Great.

Posted May 2, 2017
It was Great I used it for a birthday room get away but at night one of the staff said they were tired of everybody walking in and out of the hotel.
Comment from Hotel Management
May 9, 2017 by General Manager, Hotel Management
Thanks so much for taking the time to write a review. We hope you will visit again the next time you are in the area.
1 out of 5
by A verified traveler from Chapel Hill

Below average hotel, smelly towels.

Posted Apr 28, 2017
Pros: Nothing really stands out. Price I guess.
Cons: Wash towels better, or discard them sooner.
As title suggests, our towels smelled. Went to a nearby store and bought towels to use instead.
Comment from Hotel Management
Apr 30, 2017 by General Manager, Hotel Management
Dear Carla, Thank you for your review. We truly regret that the accommodation and services provided were not what you have expected. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Thank you for bringing this to my attention. Sincerely, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from L

Posted Apr 21, 2017
Lovely hotel and great staff. Pet friendly hotel so if you don't like a dog barking all night please make sure they don't put you on a floor with a dog. Other then that it was good
Comment from Hotel Management
May 2, 2017 by General Manager, Hotel Management
Thanks so much for your recent stay at and for sharing your experience with the online community. We do hope you will chose to stay with us again during your future travel to Plantation so we can truly demonstrate what a great hotel this is! Thanks again and all the best!