Upgrade Bedding and Mattress
Posted May 29, 2016 on Hotels
We love to stay at this Sheraton Suites location. We have always had a great experience. The entire staff is professional and friendly. One of the exceptional employees who went over and beyond with great customer service is Marie Bois. However, the bed and pillows needs to be more firm, they are too soft to the point where it causes back pain issues. The other issue is the hotel needs to always check that the ice machine on each floor works properly. We went to (5) floors which were all out of ice.