Ratings based on 348 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from York, PA
Beach front hotelPosted Nov 16, 2015
The hotel was beautiful but being an owner rental, wifi was $20 a day extra which is ridiculous! I just surfed in the lobby for free. Also there was no soap or shampoo, which is a basic and should be included in any room! I'd stay again, but not in an owner operated room.
for Familiesby A verified traveler
muy lindo hotel frente al marPosted Nov 2, 2015
Cons: muy caro el servicio de limpieza
Location: frente al mar.
muy limpio. la comida muy buena. el personal muy amable. la pileta muy linda. todo genial.
for Everyoneby A verified traveler
Beautiul room and beautiful hotelPosted Oct 29, 2015
Pros: The pool area was gorgeous. The poolside, beach, and lobby staff were very pleasant. We enjoyed our stay.
Cons: The staff mentioned several times their disapproval/disappointment of owner-owned rooms. One said the owners do not meet the hotel standards-I disagre
Location: I wish the hotel was in walking distance to shops but we found transportation.
The room was lovely. The view of the ocean was spectacular. I am pleased I rented from an owner even though the hotel staff did not feel this was the best choice.
for Couplesby A verified traveler from Indianapolis
Relaxing hotelPosted Oct 16, 2015
Pros: The location and cleanliness of the entire hotel was great.
Cons: Parking wasn't great.
Location: We walked to a few bars and restaurants, but needed to drive to get to some other key destinations.
If you're looking for a nice quiet place right on the beach and with a nice pool, this is it.
for Everyoneby A verified traveler from Fort Lauderdale, FL
Loved hotel disappointed in roomPosted Sep 10, 2015
Pros: Everything, the staff, location, cleanliness.
Cons: Have your private owners update their rooms so people will want to come back.
I stay here for alot of "staycations" and usually book through the hotel. The hotel was full so I decided to book a room through a private owner. My room smelt very old and musty. The air condition broke during the night which made our night very uncomfortable. The carpet is very very old and smells very musty which we had to keep the door open to air out for periods of time. The hotel itself is great and will continue to staycation there. I will just be sure not to book this room again. I have booked through private owners before and had great rooms. This room needs an upgrade.
by A verified traveler from Fort Lauderdale / Washington
Great hotel, don't use owner room 1010Posted Aug 26, 2015
Pros: The hotel is great, I lived across the street and nothing bad about the Pelican itself. But Expedia mixes the regular hotel with shady owners
Cons: Don't list people's own homes as hotel
Location: Fort Lauderdale is an awesome town
While booking the owner rental on Expedia it was made to appear as part of the hotel. The reviews are from the main hotel and nothing but the title of the booking page (under hotels) shows otherwise. When you book you see you need to pay extra for cleaning, linnens, you're in somebody's personal home... everything I don't want. I called Expedia within 20 seconds of the booking to say that was an erroneous booking, which Expedia said could not be cancelled unless the owner agreed. When calling the number (which is not the hotel but some manager), he yelled at me, was extremely rude and refused any cooperation. The end result was booking a 5 day stay, where due to the aggressive approach of the owner of room 1010 I would never stay in with my 5 year old. No refund, no service and when I showed up at the hotel (I stayed at friends) I was refused access to the pool (even though I paid for 5 days of the room) Its the definition of false advertising.
for Couplesby Kenneth
EhPosted Aug 19, 2015 on Hotels
Our stay was overall ok. It seemed that the maintenance of the facilities were falling behind. Dining was over priced for the quality of the food being delivered. Finally, you can't help but feeling like you are being nickled and dimed at every turn of your stay. This isn't a place I will book again.
for Everyoneby A verified traveler from Florida
Posted Aug 11, 2015
Staff (lady ) at the,front should be nicer when greeting guests at their so called fancy hotel resto , before we could say anything she just blurted out $55.00 for brunch , i guess we look like we couldnt afford it compared to the other guests there , i couldve said something but just turned around and had lunch at las,olas, spent more but atleast staff there was a,lot nicer.
for Couplesby Dean from The Villages
Posted Aug 6, 2015 on Hotels
They did not tell us we were in an owner unit. We were going to be charged a daily fee for Internet that the bellman and one of the front desk clerks had said was free. After we challenged that they removed the charges from our bill. Ask if you are in a hotel room or owner unit and what the charges are.
for Familiesby A verified traveler
Beautiful ResortPosted Aug 2, 2015 on Hotels
Hotel is beautiful, staff is excellent and friendly, everything is very clean and the beach is beautiful. I just wished, that somewhere in the add for this specific room, someone would it tell that the room balcony was facing the street and not the beach. None of the pictures show the actual room. That was my only complaint. Everything else was great, definitely will be back next year.