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4.1
Very Good
Rating 5 - Excellent. 428 out of 980 reviews
5 - Excellent 44%
Rating 4 - Good. 350 out of 980 reviews
4 - Good 36%
Rating 3 - Okay. 107 out of 980 reviews
3 - Okay 11%
Rating 2 - Poor. 58 out of 980 reviews
2 - Poor 6%
Rating 1 - Terrible. 37 out of 980 reviews
1 - Terrible 4%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Jun 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, staff & service
The reception area was lovely. But my room was extremely dusty. The general customer service from staff was awful. First bad experience staying at a hotel.
Stayed 3 nights in Jun 2021

1/5 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
I never had such a bad experience on vacation or at any hotel I stayed when I experienced the Manager Cree she got mad at me for asking for my room to be clean and told me one more complaint I would be put out of the hotel and imagine you came from out of town and paid $900 for a room and the Manager is Condescending and abrasive and then tell you if you make one more complaint you will be kicked out of the hotel room you paid for in a city you never been too and you have no where to go ... I Was mortified it completely ruined my trip I cried and I had not cried since my dad died in 2018 until her threatening to put me out for asking to have my room cleaned...it was super disappointed that I had to endure this and I hope this never happens to no other guest at this hotel and her co worker Jaime just let her be so threatening and Vicious and did absolutely nothing to Intervene and also I have video of blood spotted comforter placed on my bed with bed bugs and Urine stained toilet.
Stayed 3 nights in May 2021

1/5 Terrible

Stayed 4 nights in May 2021

2/5 Poor

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Sheets were dirty. Did not even stay one night. Manager Yvonne tried to hide her name tag as we were leaving the hotel. We were super nice and not even angry, I was just not going to pay over 300 a night. We simply took our business elsewhere. We went to The Dalmar, what a night and day difference!
Stayed 3 nights in May 2021