Ratings based on 1,109 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Kansas City

Posted Feb 22, 2017
Overall room 3 out of 5 stars. Quick overnight stay, up at an early 4am to find that none of the bathroom outlets were working and 2 of the room outlets were not working. Not good news to 3 ladies. This was a huge inconvenience. We notified hotel and have heard nothing since. Might consider staying again but will probably go another direction in future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Boynton Beach, Fl

Hotel was close to family event.

Posted Feb 11, 2017
Pros: Buffet breakfast.
Cons: Install a bathroom vanity. There was no place to put anything.
Location: N/A
We had to book through Expedia and the room was not worthy of the price we had to pay. No closet, only a portable box that served as a closet.
4 out of 5
Recommended
for Everyone
by A verified traveler

Helpful staff

Posted Feb 8, 2017
Cons: Comfortable chair in room would be nice
Front desk person recommended the shuttle bus to see the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. At entrance to Cruise Port,

Posted Jan 30, 2017
Cons: Move it closer to beach
Great location. At entrance to Cruise Port, across from Walgreens, at Sun Trolley stop, short walk to the excellent Tokyo Sushi and plaza with Total Wine and supermarket.
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Nice Hotel

Posted Jan 19, 2017
Nice clean hotel. Beware of hidden fees. Wonderful stay
2 out of 5
by A verified traveler

Posted Jan 14, 2017
Lobby and pool area dirty Front of hotel dirty not enough staff out front or at check in desk
5 out of 5
Recommended
for Everyone
by A verified traveler from k

Nice hotel location near cruise port

Posted Jan 7, 2017
Modern, clean hotel across street from cruise port. Nice easy commute over to ship.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Nov 29, 2016
Pleasent nights, quiet, good breakfast and desserts
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice place to wait for cruise!

Posted Nov 29, 2016
We had a great stay with good exercise facilities!
2 out of 5
by A verified traveler

Good location to Port , but that is it.

Posted Nov 28, 2016
From the moment we arrived , it seemed the hotel was understaffed , overwhelmed and confused . The rooms and hallways were dirty and in need of vacuuming . Simple basic rooms that will do for a night . This hotel is in a great location by the port , but lacks the organization and time management of getting guests to their cruise terminal . It was a gong show Sunday morning getting guest off by taxi or shuttle buses .