Ratings based on 566 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Great place , very polite staff

Posted Oct 18, 2016
Location: Didn't venture out much but not too far from sawgrass mall
Very nice people , very attractive building with great lobby and bar area
Comment from Hotel Management
Oct 18, 2016 by Chris R, Hotel Management
Dear steve, Thank you for the kind feedback. I am glad to see you enjoyed Bin 595 Lounge and our friendly team members. I hope you stay with us again in the near future. Kindest regards Chris Reger General Manager - Renaissance Plantation
5 out of 5
by A verified traveler from paramus, nj

Has Great Bar and restaurant

Posted Oct 13, 2016
Location: 15 min from FLL airport and Weston
Loved it, was spending most of the time in a beautiful pool surrounded by lakes and palm trees and the bar was just awesome. During Hurricane Mathew we spent our days at that bar.
Comment from Hotel Management
Oct 18, 2016 by Chris R, Hotel Management
Dear Shani, Thank you for your kind review and joining us in our Bin 595 Lounge. We hope to see you again soon. Kindest regards Chris Reger General Manager - Renaissance Plantation
3 out of 5
by A verified traveler

Luxury Style But...

Posted Sep 23, 2016
I chose Rennaissance Hotel for its convenient proximity to friends I was visiting. I found the decor to be great and comfortable. Very clean too. Something though is not right here. There was no valet service. Okay, I only had one heavy suitcase and I managed. The front desk staff were wonderful. I digress here. I sat down in the dining area to have breakfast. I sat and I sat. I finally gave someone my best NYC taxi wave. A nice young man came over and seemed surprised when I asked for Starbucks coffee to start off. The hotel advertised that they had Starbucks coffee. At no time was I given a menu. Weird. After about 10 mins the coffee arrived. I took it to go and skipped breakfast.
Comment from Hotel Management
Sep 27, 2016 by Chris R, Hotel Management
Thank you for taking the time to complete a review of our hotel. While I am excited to see your feedback regarding cleanliness, our front desk and decor I am equally concerned over your experience in our restaurant. Please know that we will use this feedback as a training opportunity to improve the experience we offer to our guests. I hope you can give us another opportunity in the future. Kindest regards Chris Reger General Manager
4 out of 5
by A verified traveler

Nice comfortable hotel.

Posted Sep 8, 2016
A very nice experience. Courteous and friendly staff.
Comment from Hotel Management
Sep 8, 2016 by Chris R, Hotel Management
Thank you for the kind review and feedback. We hope you will stay with us the next time you visit the Fort Lauderdale area. Sincerely Chris Reger General Manager
4 out of 5
by A verified traveler

Excellent Staff

Posted Sep 5, 2016 on Hotels
The staff was excellent. They were friendly and helpful, going above and beyond. The room was small and needs updating, especially the bathroom. I did not care for the decor of the room, but the lobby was nice. I would consider staying again since the staff was so great!
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
Thank you for taking the time to review our hotel. While we pride our selves on service we are also always looking to improve. Your feedback is a valuable tool that we will use to do so. We hope to see you again soon. Chris Reger General Manager
4 out of 5
by A verified traveler

Posted Sep 2, 2016 on Hotels
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you for staying with us and we hope to see you again soon. Chris Reger General Manager
4 out of 5
by Jacqueline from CT

College move in.

Posted Aug 30, 2016 on Hotels
Stayed here a few nights while moving my daughter into her dorm. Place is nice, clean and staff is very friendly and helpful. Very close to a business park with a walking/running trail right behind the hotel that goes through the business park. Also close to all kinds of shopping. Only down side is that the wifi doesn't work in the room or much of the hotel itself. I had to sit by the pool anytime I wAnted to use it.
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear Jacqueline, Thank you for your valued feedback and kind review. We are glad you enjoyed your stay and will certainly work on the wifi connectivity/speed. We hope to see you again soon.
5 out of 5
by Tarah

Posted Aug 30, 2016 on Hotels
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Dear Tarah, Thank you for the review and we are glad you joined us. We hope to see you on your next trip to South Florida. Kindest regards
5 out of 5
by A verified traveler from tampa,Fl

Excellent!

Posted Aug 23, 2016
Comfortable Bed!! Great,location. I would stay here every visit to Florida. Little pricy...for food and drinks but worth the convience.
Comment from Hotel Management
Aug 25, 2016 by Chris R, Hotel Management
Dear Tricia, Thank you for you valued feedback and fantastic response. We take great pride in our food and drink offerings at the Renaissance plantation. We hope you will join us again soon.
4 out of 5
by A verified traveler

Nice hotel. Hottub did not work.

Posted Aug 19, 2016
Hottub was not working and manager acted as if she did not know about it at all. Also, the manager did not offer anything to compensate for our inconvenience. Apart from this issue, everything was excellent.
Comment from Hotel Management
Aug 25, 2016 by Chris R , Hotel Management
Dear valued guest, I apologize for the hot tub inconvenience you encountered as this is a valuable amenity for our guests. We have since taken measures to ensure the functionality is in order. I am glad the rest of your stay was excellent. Kindest regards