Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
79% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Orange City, Florida

Fifth stay and what happened?

Posted Sep 14, 2016
Pros: Staff was pleasant. Room was clean. Hotel was close to our destination. The view is still beautiful.
Cons: Add foam covers on the mattresses. Repair or replace old refrigerators. Check tubs, toilets and sinks monthly for problems which frequently occur.
Location: Due to the reason for our recent visit, we could not enjoy the Beach. However, the restaurants were close and reasonable.
Beds less than comfortable, it was like sleeping on the floor. Small refrigerator sounded like a freight train. Toilet ran continuously. Slept in the chair on the balcony because outdoors was quitter.
Comment from Hotel Management
Sep 16, 2016 by Dani, Hotel Management
Dear Valued Guest, Thank you for your feedback and we are definitely all over the details our guests are sharing. We will continue to respond and correct any issues and concerns as it relates to our product and deliver the highest level of guest experience we are capable of providing. I would sincerely appreciate it if you can take the time in the future to let the front desk know during your stay so that we can address your concerns immediately Sincerely, Sands Harbor Hotel Staff
2 out of 5
by A verified traveler

Posted Sep 3, 2016
Room was Sloppy and very old looking. Tje hotel is old and needs upgrades.
Comment from Hotel Management
Sep 5, 2016 by Sincerely, Sands Harbor Hotel and Resor, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Hopefully We see you again soon and you have a better experience with us.
4 out of 5
by A verified traveler from chicago,il

nice hotel close to the beach . nice pool, bar.

Posted Aug 17, 2016
Pros: Great value, on the water and close to the beach. big rooms with great views.
Location: beach is a block away
Jana at front desk was great. Is a good spot for a good price.
Comment from Hotel Management
Aug 24, 2016 by Jana, Hotel Management
Thank you for staying with us and for the awesome rating. We are delighted to hear you enjoyed your stay with us and everything was amazing. We look forward to welcome you back on another great stay.
5 out of 5
by A verified traveler

Perfection!

Posted Aug 12, 2016
Great location and perfect facility including all the amenities. Will recommend this place to everyone.
Comment from Hotel Management
Aug 24, 2016 by Front Desk, Hotel Management
Thank you for staying with us and for the awesome rating. We are delighted to hear you enjoyed your stay with us and everything was amazing. We look forward to welcome you back on another great stay.
5 out of 5
by A verified traveler

Posted Aug 2, 2016
It was our first time in Pompano Beach,hotel has beautiful views of the inter coastal waterway, staff was very nice and helpful, super friendly bar patrons, rooms need a face lift
Comment from Hotel Management
Sep 5, 2016 by Sincerely, Sands Harbor Hotel and Resor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
by A verified traveler

Posted Jul 26, 2016
Near beach and nice staff Great view. Close to everything
Comment from Hotel Management
Sep 5, 2016 by Sincerely, Sands Harbor Hotel and Resor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by A verified traveler

Posted Jul 2, 2016
The facility was awesome, but front counter staff was less than 5 star.
Comment from Hotel Management
Sep 17, 2016 by Dani, Hotel Management
Dear Valued Guest, Thank you for your feedback and we are definitely all over the details our guests are sharing. We will continue to respond and correct any issues and concerns as it relates to our product and deliver the highest level of guest experience we are capable of providing. Sincerely, Sands Harbor Front Desk
5 out of 5
by A verified traveler

Great Value

Posted Jun 29, 2016
Great Value glad we stayed here. Would book here again.
Comment from Hotel Management
Sep 5, 2016 by Sincerely, Sands Harbor Hotel and Resor, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by gary

Posted Jun 26, 2016 on Hotels
Staff great bar nice hotel is dated
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
by Rebecaa from Englewood, FL

Great place to stay

Posted Jun 23, 2016 on Hotels
I have never been greeted so nice and made to feel right at home.i would recommend to any one.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!