Stay somewhere else. Rude staff and no breakfast.
Posted Jul 19, 2016 on Hotels
We stayed 2 nights. The first night was okay, nothing fancy, but it was a clean room. The second night we moved to another room that was supposed to be non smoking - but it wasn't. Also, the 2 beds that the room was supposed to have was one double and one pull out TWIN mattress that felt like sleeping on a rusty pile of springs...
The bad: "breakfast included" means juice, a prepackaged muffin, oatmeal packets... that is all. I wish I could say it was even continental but it wasnt.
Also - after staying 2 nights we figured we would be able to get a few scoops of ice (just 4 scoops, not 100) to put on a few beers in our cooler.... wrong. As soon as we tried to get a couple scoops of ice from the hotels public ice maker, a middle aged blonde woman came up to us, with a vile attitude, and immediately reprimanded us. We explained to her that we had stayed 2 nights and only wanted a few scoops of ice for our beer but in an unapologetic tone she scolded us and said that it didn't matter and for us to leave immediately.
The good: being able to leave an honest review and making the decision to not come return.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know. Hopefully We see you again soon and you have a better experience with us.