Deceiving hotel description , not recommended
Posted Apr 28, 2016
Our stay at the Sea Beach Plaza in ft lauderdale was by far the worst hotel experience we've ever had. we had paid approximately $150 dollars for one night before our cruise left. We arrived at the hotel approximately 11pm after a long flight. After being misdirected to our room, our key actually opened the door to our neighbors room! which were in the middle of having sex. After finding our correct room my fiance started crying that she couldn't stay in such a place. The room was not more than you might find at a homeless shelter. The mattress looked to be from the 70's, the door had a broken latch that didn't lock, smoke detector broken, light switch didn't turn the light off, pull chain was broke so I had to unscrew the light bulb to turn the light off. We were afraid the place was infested with bed bugs and roaches. We frantically called numerous hotels in the area now around midnight to find another one. I didn't care that I would be throwing another $200+ away just to get out of that nasty hotel. After numerous attempts on phone and Web to find something else, none were to be found. We had to give up, take our chances and try to sleep. after tossing and turning with a half working AC, lumpy bed and fear of bed bugs we finally discovered that our new neighbors coming in at 2 a.m. was a whole party of thugs completely drunk, screaming and yelling loud enough to keep the whole building awake till 6am. Earplugs did nothing. You couldn't pay me to stay here, it was horrible
Comment from Hotel Management
May 3, 2016 by New Management Team, Hotel Management
Dear Guest, our heart is with you. We have just purchased this hotel in the last few weeks, now it is under new ownership. Every effort is being made to improve every aspect of the hotel. We appreciate your honesty, our goal is to create a unique boutique hotel and make sure you have a great experience from A to Z. Customer satisfaction is always #1 for us. When we complete our renovations, we would like to invite you, free of charge, a night stay with us. We apologize for the horrible experience you had and we can insure you that under the new ownership, this will not happen again.