Ratings based on 1,152 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Parkland, PA

Amazing!!

Posted Aug 30, 2015
Wanted a vacation where we could relax and stay at one place. This hotel was perfect!!!! Everything in one place, restaurants, clubs, shopping and gambling!
3 out of 5
by A verified traveler from Michigan

EXPENSIVE + TIPS

Posted Aug 27, 2015
Pros: I did like the security of the hotel- you had to show your room key and have it scanned to have access to hotel room floors. If you go, make sure you
Cons: Bathtub was very big, but hard to get into ...I scraped my leg on the tile almost everytime
Location: not much to do near by. we drove about 25 minutes away to Hollywood beach. Next time I'd book a room directly on the beach
The food and drinks at all areas/ restaurants were very expensive! At the pool they automatically added an 18% tip and filled the glass with mostly ice. A 12oz glass of ice with a splash of pop was $3.18 The slots were not in an organized manner so, trying to find a slot less than a $1.00 but not a .01cent, was difficult. I did not see any people, winning, so I am guessing they had the machines locked down to avoid any loss of money. I heard many other guests say the same thing.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bayern

Super Hard Rock Hotel. Ausstattung vom allerbesten

Posted Aug 23, 2015
Pros: Casino, Zimmer, Poolanlage.
Cons:
Location: Einkaufen in der Saw Grass Mall. 20 min . entfernt, ca 35 Dollar mit dem Taxi.
Ich war zum sechsten mal in diesemn Hotel. Das Hotel ist in einen 1A Zustand.
Comment from EPC
Aug 28, 2015 by Ms. Freeman , EPC
Thank you for taking the time to review us Wolli. We are so glad you enjoyed your stay and hope to welcome you back very soon!
2 out of 5
by A verified traveler from c New York

I had a ver bad experience at this hotel.

Posted Aug 15, 2015
This hotel has to refund me $950.00 . I only stayed one day due to bad treatment by the staff of the hotel.worst experience of my hotel stay at Hard Rock Casino. No recommendation to my friends at Expedia. Please send me redound of $950.00 ASAP. The staff was rude and mistreated my wife in front of other people. Very bad experience due to mistreatment and disrespectful to my wife and myself in front of other people by the Hotel staff. This Hotel should be blacklisted by
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

Highly Recommend

Posted Aug 14, 2015
Pros: We are clean freaks, so the overall cleanliness.
Cons: Cannot think of one thing.
Location: We flew in and took a taxi from the airport. The location is a little secluded, but with all the amenities, we never needed to leave the resort.
From arrival to departure, the Staff were extremely polite, helpful and friendly. The resort is top shelf: clean, open, fun and easy on the eyes. Our room (945) was spotless, with a great view of the beautiful pool and grounds. This was our 30th anniversary, and we could not have chosen a better spot to celebrate this special occasion. So many gaming, food and entertainment choices, we could have extended our 3 days! Yes, we will be back and are bringing friends next visit. A big Thank You to everyone!!
Comment from EPC
Aug 26, 2015 by Ms. Freeman , EPC
Thank you for your amazing feedback and time Melburmy. We're happy to hear that our guest rooms met your needs and you enjoyed overall stay. We hope to have you back in the near future.
2 out of 5
by A verified traveler from orlando

Posted Aug 14, 2015
Gum on headboard, urine around base of toilet, sink clogged. Overpriced on top if it all.
5 out of 5
Recommended
for Everyone
by A verified traveler

Tranquility

Posted Aug 7, 2015
There was an error that occurred during the booking process that caused us to have an issue with the room immediately. 1 phone call changed everything. We were upgraded to a suite which set the tone for the rest of the stay. Management extended our check out time to allow us more time to enjoy the amenities. We enjoyed breakfast at the Blue Plate and dinner at Council Oak (live band with Mr Powers working the room was an extra bonus). Wouldn't change a thing!
Comment from EPC
Aug 26, 2015 by Ms. Freeman , EPC
Thank you for the great review Faye! We appreciate and value the time taken to share your experience with us. I am extremely delighted to learn that you enjoyed your stay with us and pleased with the service from our staff!. We hope to have you back for more rockin' good times in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 27, 2015
We love the Hard Rock Hotel. It's a fun experience for all. The pool is amazing.
Comment from Hotel Management
Aug 26, 2015 by Ms. Freeman , Hotel Management
Thank you for the wonderful review! We appreciate your feedback and hope that you will come back for another visit soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely facility. Room had lots of amenities

Posted Jul 26, 2015
Comfortable room and excellent staff. Slow time for some of the restaurants and entertainment venues.
Comment from Hotel Management
Jul 28, 2015 by Ms. Freeman , Hotel Management
I am delighted to learn that you enjoyed your stay with us and pleased with the service within our facilities. Please visit us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2015
Very nice hotle nice casino. Nice room. Clean and new I wish I can stay more nights. Love the casino
Comment from Hotel Management
Jul 20, 2015 by Ms. Freeman , Hotel Management
Thank you for the great review! We appreciate your visit and value your time and comments. We hope to have you back again soon.