Ratings based on 1,378 Verified Reviews

3.8 out of 5
69% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Ants, broken down cars, and taking of my money.

Posted Jun 13, 2018 on Hotels
I have stayed at this hotel several times on business, but the last time I stayed there were ants in my room, the fish pond at the bottom of the elevator was filthy and there was a car parked the whole visit sitting with its tires off in the parking lot which should had been towed, looked horrible. So I decided after a length of time to go give it a try again and my meeting was delayed a few days do to my friend having to fly to Michigan for a funeral memorial service and the hotel refused to move my reservation from Sunday to Friday even though it was a full day in advance and I realize it was not 2 days but you can't predict certain things. I figured for as many times as I have stayed there would not be a problem to just change the day and they did have availability when the hotels.com rep tried to change it. So they took my money, refused to move the reservation or do a refund. Myself and my business associates will no longer use this hotel now and they lost much more money then just simply moving the date of arrival.
5 out of 5
by A verified traveler from Trinidad 🇹🇹

Posted Jun 13, 2018
The staff were great, especially Wendy at the front desk. I was tired from an overnight flight and early morning appointment and just wanted to rest. Wendy was wonderful, she checked and confirmed that a room was ready and allowed me to check in early to get some well needed sleep. Thanks guys you were awesome. I will definitely return.
5 out of 5
by A verified traveler

Cypress Creek Sheraton

Posted Jun 12, 2018 on Hotels
Great Hotel. Clean and comfortable.
5 out of 5
by A verified traveler

Posted Jun 12, 2018
I really enjoyed my stay at this hotel and I plan on staying again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 10, 2018 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 10, 2018
1 out of 5
by A verified traveler

Uhhhh

Posted Jun 9, 2018
Hotel staff thinks they are the Sheridan like they are the owners complete hotel has no heating system and only can offer very dirty space heaters it was a very stormy weekend and rainy and my children were cold as the room was 62゚ with the air conditioner off
5 out of 5
by A verified traveler

F A N T A S T I C!!!

Posted Jun 8, 2018 on Hotels
Love this hotel. My family and I always stay here. The kida love it and they love the lobby and elevators lol. It's so luxurious and the staff were great and helpful from the beginning to the end. I will definitely be back again and again. It's a great price for the size room you get and the location and parking was perfect as well. Keep up the amazing job Sheraton!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 6, 2018 on Hotels
5 out of 5
by A verified traveler from Ft. Lauderdale, FL

Posted Jun 5, 2018
Nice hotel, beautiful lobby, clean pool and gym, nice bar area, wide hallways, windows next to room entry door gave a home feeling.