Ratings based on 1,348 Verified Reviews

3.8 out of 5
68% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from PR

Posted Aug 6, 2018
Nice hotel, beautiful landscape, good food, nice people.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 4, 2018
4 out of 5
Recommended
for Everyone
by A verified traveler

Second time I've stayed there! Very nice & roomy!

Posted Aug 1, 2018
All good; staff at breakfast buffet not really on it!
2 out of 5
by A verified traveler from Michigan

Posted Aug 1, 2018
Hotel looks very old. The air conditioner was extremely loud. There was also another notices that kept going off every 4 mins or so all night. Some kind of humming. Bathroom wasn’t as clean as i would have liked. I ordered room service and when it arrived, the napkin the fork and knife was wrapped in, looked dirty and there was a hair on it. Staff was pleasant. Food was decent.
1 out of 5
by A verified traveler

Posted Jul 30, 2018
The A/C broke down. No management on site to inform of anything. They did not know when will the A/C was going to be fix.
2 out of 5
by A verified traveler from Miami

Posted Jul 29, 2018
AC in the entire hotel broke the first night and it wasn't going to be fixed until possibly the third night. So we checked out and came home.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Nice hotel friendly staff

Posted Jul 25, 2018
We enjoyed our stay at the Sheraton Suites. It was very nice and the staff was great. Would definitely stay there again.
3 out of 5
by A verified traveler

Posted Jul 19, 2018
Very comfortable room but poor wifi connection in my room (on the 6th floor)
5 out of 5
by A verified traveler from nassau bahamas

Posted Jul 19, 2018
facility location spacious rooms easy check in check out
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 18, 2018