Ratings based on 1,962 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Nassau, Bahamas

Posted Aug 19, 2016
It was an inconvenience having to wait almost 15-20 minutes everytime you need to use the cart to carry your bags. The air condition went bad one day so the tech had to replace the part that had burnt out. The last day upon checking out, I wanted to use the bathroom and there was a sign that said it was out of order, please go to 9th floor....like who wants to go all the way up there? . Overall, it was okay!
Comment from Hotel Management
Sep 2, 2016 by Rene M., Hotel Management
Thank you for sharing your experience with us. Please accept our apologies for any discomfort. Our goal is to provide you with the best hospitality experience ever and as part of our policies only team members are allowed to use our luggage carts for your own protection. We hope you can give us another chance to make it up to you next time you stay with us.
5 out of 5
by A verified traveler from bermuda

Posted Aug 17, 2016
This hotel was very nice. Good value for money... Housekeeping wasn't the best but that could have been due to the fact that we moved late every day lol...
Comment from Hotel Management
Aug 17, 2016 by Rene M., Hotel Management
Thank you for your comment Ms. Bekah. It is so nice to hear that you had a wonderful time with us. Our goal is to be your home away from home. Come visit us again soon.
4 out of 5
by A verified traveler

Posted Aug 9, 2016
The Hotel was located in a good place, easy access, nice pool, clean room and good service
Comment from Hotel Management
Aug 10, 2016 by Rene M., Hotel Management
thank you very much for your comment. It is our goal to provide you with the best hospitality experience ever. Come visit us again soon.
3 out of 5
by A verified traveler from Trinidad

Quiet Hotel

Posted Aug 8, 2016
Pros: Service!! Oh, and the Uber Driver service always seem to be close by.
Cons: Not sure if they can, but the noise levels between rooms is bit un-easy - stayed on floor 2, not sure if it's throughout the rest of the hotel.
Location: Quiet neighbourhood... Broward shopping nearby - two good hangouts, Duffy's and Hooters.
It's a very nice and quiet hotel, not too much traffic in and out, close to Broward mall and a range of american themed restaurants (Olive garden/Red Lobster and the like), but if you're looking for Night life or a better shopping variety, the hotel is ~30 mins away from everything else. Restaurant and Bar is pretty nice, the staff is very friendly - very customer oriented... my only major peeve over the hotel is the noise that comes from other rooms... looks like the wall are a bit thin.
Comment from Hotel Management
Aug 10, 2016 by Rene M., Hotel Management
Thank you for taking the time to write such a detailed review. It is very nice to hear that you enjoyed your stay with us. We apologize for any discomfort you've experienced. I will share your comment with our management team. Come visit us again soon.
5 out of 5
by A verified traveler from Port Charlotte Florida

Posted Aug 2, 2016
Our room was very clean, bed was very comfortable, I was overwhelmed at how nice the room was. The price of this room was very reasonable. Only negative was our window view was the top of the building looking at the air conditioner ducts. We will definitely come back next time we come to the Fort Lauderdale area.
Comment from Hotel Management
Aug 4, 2016 by Rene M., Hotel Management
Thank you very much fr your review Ms. Kathy. It is very nice to hear that you enjoyed our renovated suites and amenities. Next time we will make sure to provide you with a much better view. We look forward to your next visit.
5 out of 5
by A verified traveler from NYC

Didn't want to leave!!

Posted Aug 1, 2016
Cons: Including a floorplan in the images, so people can see really how big the room is. I feel it was be helpful for future guests.
Location: You definitely need to drive for better restaurants and/or bars if you do not want to stay in the hotel.
So beyond what I expected. The room is beautiful and very large. The price is extremely responsible for everything the room includes and the hotel itself. Gym and pool is kept very clean, room service was excellent and the food was very yummy.
Comment from Hotel Management
Aug 4, 2016 by Rene M., Hotel Management
We appreciate your feedback very much. We are glad to know that you had a wonderful stay with us. I have shared your suggestion with our management team and we are working to create a floor plan of our hotel, thank you the opportunity. We look forward to your next visit.
5 out of 5
by A verified traveler from Bahamas

Nice Hotel!

Posted Jul 15, 2016
The hotel is very nice, from the check in period to the check out the staff was very friendly and helpful. They always greeted my family and I with a smile and ensured that we were enjoying our stay. We ordered a few packages and was not aware that there is fee for each package received, because we were not aware the front desk was so gracious enough to waive those fees for us! The room is VERY clean and spacious enough to fully relax! The beds are made of clouds how soft they are, the minute I laid in the bed it was as if my body was melting!! I fell asleep instantly! From the steaming hot and relaxing shower, to the unforgettable feeling of the bed, even down to the dark room shades that made you forget what time of day it was! My trip was amazing and VERY relaxing! I will always stay here when in town! Loved it!
Comment from Hotel Management
Jul 16, 2016 by Rene M., Hotel Management
Thank you for taking the time to share such a wonderful review of your experience with us. We are so proud to know that you truly enjoyed your stay. Our renovated suites are wonderful and our Sheraton Signature Beds are like heaven and we are glad you loved them. I will share your comment with our team members. We look forward to your next visit!
5 out of 5
by A verified traveler from FL

Posted Jul 1, 2016
Great location and great service...........................
Comment from Hotel Management
Jul 6, 2016 by Rene M., Hotel Management
Thank you so much for your comment. It is very nice to hear that you enjoyed staying with us. Come visit us again soon!
5 out of 5
by Torean from St. Petersburg

Always great

Posted Jun 27, 2016 on Hotels
I wouldn't stay anywhere else.
Comment from Hotel Management
Jul 6, 2016 by Rene, Hotel Management
How amazing is to know that you love staying with us. Come visit us again soon!
4 out of 5
by Rajendra

Posted Jun 20, 2016 on Hotels
Was great !
Comment from Hotel Management
Jun 22, 2016 by Rene, Hotel Management
Thank you very much for your feedback. It is very nice to hear that you enjoyed your stay with us. Come visit us again soon.