The staff were great. They helped us find affordable transportation to Miami ports. They also aided us with finding food nearby. The hotel itself was not as clean as I would have preferred, but it was simply a matter of outdated, not a matter of staff neglect. The breakfast was okay, but mostly cereal and waffles. There weren't even pastries. Overall, it was a safe, quiet place to sleep. The staff were kind and helpful. I would stay here again.