Ratings based on 164 Verified Reviews

3.1 out of 5
63% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sorrento, FL

Overnight Stay

Posted Dec 28, 2016
Pros: The staff & the cleanliness of the room
Cons: The continental breakfast left a lot to be desired.
Location: It was near the port which was all we needed.
Hotel staff was awesome. Room was par for this type of hotel. No smell which was a welcome surprise.
Comment from Hotel Management
Jan 2, 2017 by Guest Relations Manager , Hotel Management
Red, Wonderful to hear from you and we are so delighted to learn that we met your expectations in service and cleanliness. We appreciate the feedback regarding breakfast and are sorry to hear this wasn't to your preference. We hope to have you back for another stay when you return to the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Prince George, BC, Canada

Good hotel, upgrading nicely

Posted Dec 20, 2016
Pros: The staff were very friendly, chatty and helpful.
Cons: Could use some lawn chairs or outside chairs so you could sit outside and enjoy the sun. Chairs and artwork in the rooms will soon be replaced accordd
Location: Only chain restaurants in the area (Subway, Church's Checkers, etc.) and a few pizza places that deliver to the hotel for a fee. Convenient to the air
Rooms were recently painted, new mattresses and TVs upgraded to 40 inch HD with excellent cable package including HBO, ESPN, and east and west network channels. Staff very friendly, nice and helpful. Only chain restaurants in the area (Subway, Church's, Checkers) and a few pizza spots but area felt safe. No problems walking half a dozen blocks in any direction from the hotel.
Comment from Hotel Management
Dec 22, 2016 by Guest Relations Manager, Hotel Management
Thank you very much for acknowledging the efforts of our staff But we also would like to apologize for the troubles you had with the lawn chairs. It is our great desire to transform your impression of us someday. Thank you for choosing to stay with us, see you some other time!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 27, 2016
Staff very accomodating. Close to airport. Convenient.
Comment from Hotel Management
Dec 13, 2016 by Guest Relations Manager, Hotel Management
We are very much happy reading through your commendations about our customer service and our location. Your statement of satisfaction is one big achievement for us and a great inspiration to work even harder towards quality service. See you again next time and thank you for being one of those among our guest list.
2 out of 5
by A verified traveler from US

The shuttle service was great but that was about i

Posted Nov 16, 2016
Pros: Free shuttle from airport then to cruise terminal........... .........................................
Cons: Room and furniture run down. Several stains on carpet and we think we had bedbugs. Both of us had itching and small little bits plus these little flying bugs all night.
Comment from Hotel Management
Dec 28, 2016 by Guest Relations Manager, Hotel Management
Thank you very much for your compliments about our shuttle service. But also, we are very sorry that our room and our furniture were not the best kind per your preference. We hope to serve you with even more effort to attend to your specific request within our friendly guideline parameters.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Wonderful, great value for money

Posted Nov 10, 2016
Pros: Very Comfortable, clean. Helpful staff. Good continental breakfast. Short transport to Port Everglades.
Cons: Nothing.pleased with hotel Do not like Expedia site not accepting evaluation given.
Location: Easy transit to Port Everglades.
Comment from Hotel Management
Nov 20, 2016 by Guest Relations Manager , Hotel Management
Karen, I am happy to learn that you enjoyed the value and the amenities of our hotel! It is great to hear of how you enjoyed the value and the convenient location of our hotel! Thank you again for sharing and we hope to have you back again.
1 out of 5
by A verified traveler

The motel it's not good isn't good service

Posted Sep 3, 2016
The motel in general is so dirty and have cucarachas and the front desk service is not good in general is ooooo out for recommending
Comment from Hotel Management
Sep 17, 2016 by Guest Relations Manager , Hotel Management
We are sorry to hear of you disappointing experience and lack of service during your stay. We thank you for letting us know so we may address this promptly. We hope to get a chance to serve you better next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

great location

Posted Aug 15, 2016
It's very close to the port. 10mins drive. A lot of shops and restaurants nearby that's within walking distance. The motel is old and can use some updating but overall it was fairly clean. The staff there was very nice and accommodating.
Comment from Hotel Management
Aug 22, 2016 by Guest Relations Manager , Hotel Management
Sue, Thank you for your kind comments and review regarding our cleanliness and hospitality. We also appreciate any suggestions as we use your feedback to better yours and future guest experience.
1 out of 5
by A verified traveler from Antioch, CA

Only in case of emergency

Posted Aug 14, 2016
This place was filthy. Dirty carpet, mattresses, holes in the bedding, stains everywhere, dirty tub, tv not working as well as fridge... There is bunch of other places along US1... Stay away from this one!!!
Comment from Hotel Management
Oct 30, 2016 by Guest Relations Manager , Hotel Management
Danny, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. We take every review to heart and work to improve on the guest experience. Please come back to see us and give us a chance to give you the 5 star experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hollywood, California

Friendly staff, clean and neat room.

Posted May 25, 2016
The staff was really friendly. The room was clean and the breakfast was on time.
Comment from Hotel Management
Dec 22, 2016 by Guest Relations Manager, Hotel Management
Thank you very much for your appreciation of our especially the staff and our breakfast. . We are so glad that you loved your stay and you had nothing to complain about. We hope to see you back soon!
3 out of 5
by A verified traveler

Posted May 3, 2016
Cheap? If the price is cheap, the other services as well.
Comment from Hotel Management
Dec 22, 2016 by Guest Relations Manager, Hotel Management
Thanks for booking with us. We want also to apologize for any inconveniences you had during your stay. We are still looking forward to have you here next time around.