Ratings based on 55 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from mn.

Close to beach good price for location

Posted Jan 22, 2017
Pros: Pool very nice ,nice staff
Cons: Room dated ware and tare
Location: seaway restaurant very good
Came in late from key west made sure we could check in
Comment from Hotel Management
Jan 25, 2017 by Front Desk Agent , Hotel Management
Thank you for your response sir. We are slowly but surely making improvements and hope that you will give us another try sometime in the future.
2 out of 5
by A verified traveler

Not on the beach like I thought. Can't even see it

Posted Jan 14, 2017
Long list of condo things you must complete at check out, such as stripping all the beds and putting it in the shower stalls. No coffee packets or shampoo even. Expensive for what you get. A lot outdated. Not a resort of any caliber. Photos are much better than what you get.
3 out of 5
by A verified traveler

Posted Oct 11, 2016 on Hotels
Very disappointed,my room was infested with roaches.they were out of control.I felt so uncomfortable I cancel my reservation and found somewhere else to stay
4 out of 5
by A verified traveler

Great place

Posted Oct 3, 2016 on Hotels
This was a great place to stay..........A little off the beaten path, but the room was great!
4 out of 5
by A verified traveler from NC

Friendly staff, spacious condo

Posted Sep 3, 2016 on Hotels
Overall good experience. Condo needed some cosmetic repairs, but we'll appointed. Beds weren't comfortable... to firm. Easy access to beach across the street. Located in high traffic area, but convenient to grocery stores and many restaurants.
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Thank you for your comments. We are striving each day to make our guests as comfortable as possible. We hope to see you again in the future
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Great hotel near beach

Posted Aug 23, 2016
We have stayed there many times... Great location, kitchen, great staff!! Will return ASAP!
Comment from Hotel Management
Aug 24, 2016 by Claudia , Hotel Management
Thank you so much for your kind words. We strive to make all of our guests visits a memorable one. Looking forward to your next visit.
4 out of 5
by BRIAN from Washington DC

Posted Aug 3, 2016 on Hotels
Stayed one night and it was very well furnished and appeared newly remodeled. Service was friendly, fast response to requests. Would stay again.
Comment from Hotel Management
Aug 6, 2016 by General Manager, Hotel Management
Dear Sir, thank you for your wonderful comments. We strive to make our guests comfortable and to assist them with their needs. We hope to you again
5 out of 5
by Dex from miami

Posted Jul 6, 2016 on Hotels
value for money....
Comment from Hotel Management
Jul 9, 2016 by Front Desk Agent, Hotel Management
Thank you for your comment we are striving everyday to make our guests feel welcome and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from bristol tn

Clean room great stay

Posted Jun 26, 2016
The room was very nice and clean. And beach access is right across the street. We went to the pool and used the grill for dinner one night. We had problems checking in but the front desk was more than helpful and friendly. I don't remember her name but she had short hair and was so sweet.
Comment from Hotel Management
Jun 30, 2016 by Front Desk Agent Claudia!, Hotel Management
Thank you for your comments, we strive each day to make everyone's stay enjoyable. We're sorry about the check in due to the discrepancies on the website and the email you received about the age requirement. But it sounds in the end you had a wonderful time. Thank you again for choosing the Surf Sider Resort. Have a great summer
4 out of 5
by terry from abq

nice place

Posted Jun 16, 2016 on Hotels
Nice stay, kids had their own room to sleep in and bathroom.
Comment from Hotel Management
Jun 18, 2016 by Front Desk Agent, Hotel Management
Hello, thank you for your kind remarks, we are very glad you enjoyed your stay. And we hope to see you again in the future. Have a wonderful summer