On the beach

Reviews of The Atlantic Hotel & Spa

4.5 out of 5
The Atlantic Hotel & Spa
601 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 537 out of 1004 reviews" "
Rating 8 - Good. 235 out of 1004 reviews" "
Rating 6 - Okay. 129 out of 1004 reviews" "
Rating 4 - Poor. 50 out of 1004 reviews" "
Rating 2 - Terrible. 53 out of 1004 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a spot! Great location with fabulous views of the beach. You can walk to many coffee shops and restaurants. The rooms are big with comfortable beds and a convenient kitchenette. The restaurant was good and having a mimosa with a view was a bonus! We encountered a few notable staff who were kind, wonderful, efficient and very helpful: Robert (concierge), Nikki (housekeeping) & Faustino (server by the pool). These three people really made our stay comfortable. We’d go back in a heartbeat!
Stayed 3 nights in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Megan,Thank you for providing this wonderful review of The Atlantic Hotel & Spa. We are thrilled you loved the location, views, and spacious rooms with kitchenettes. Having great food and drink with a view is definitely a bonus. Our team is the heartbeat of our establishment; Robert, Nikki, and Faustino will be delighted to know you mentioned them specifically! Sounds like your stay was truly relaxing, and we look forward to your next stay with us.Warm Regards,Front Desk Manager

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, Clean, Nice location
Stayed 1 night in Apr 2024
Response from General Manager on Apr 16, 2024
Dear Jimmy,Thank you for sharing your experience with us! We're delighted you found our team friendly and appreciated our high standards of cleanliness. We're committed to providing high-quality service and can't wait to welcome you back to The Atlantic Hotel & Spa for another enjoyable stay!Warm Regards,Front Desk Manager

10/10 Excellent

Ioana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Patricia

Stayed 1 night in Apr 2024

10/10 Excellent

Kimberlee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean place to stay. Rooms were cleaned daily.
Stayed 6 nights in Mar 2024
Response from General Manager on Apr 8, 2024
Kimberlee,We're thrilled you found The Atlantic Hotel & Spa very nice and clean, with daily room cleaning ensuring your stay was comfortable. Maintaining a high standard of cleanliness is important to us. Thank you for sharing your positive experience. We look forward to welcoming you back for another pleasant stay!Warm Regards,Front Desk Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, property conditions & facilities
The concierge was friendly and very helpful.
Stayed 1 night in Mar 2024
Response from General Manager on Apr 5, 2024
Dear Veronica,Thank you for choosing The Atlantic Hotel & Spa. It's fantastic to learn that our friendly team members helped make your experience even better with their attentive service! Please stay with us again soon. Warm Regards,Front Desk Manager

10/10 Excellent

Siamak, Worcester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Extended the stay by one day because we liked it!
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Christopher,Thank you for your review! We are delighted you enjoyed your time with us so much you stayed an extra day. It was truly a pleasure having you here, and we hope you return soon!Warm Regards,Front Desk Manager

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property to stay oceanfront and walkable to many great restaurants.
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Christopher,Thank you for choosing The Atlantic Hotel & Spa and for sharing your lovely five-star review. We are delighted you enjoyed your stay and our beautiful location. It would be a pleasure to welcome you back for another memorable visit.Warm Regards,Front Desk Manager

8/10 Good

Andrei, north royalton

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We ve been coming to this hotel for many years. It is very nice, clean and conveniently located. But like everything else in society you feel that things are deteriorating slowly but surely these days. Every day there is something missing. One day the towel/chair guy on the beach forgets to show up for work. The other day he shows up on time, but the towels are half an hour late. Next day he is in bad mood. One day, no room service in the morning while we were out. You might say these are details, and you would be right. Overall we had a nice stay, and we will come again.
Stayed 6 nights in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Andrei,Thank you for your honest review. It's always a thrill to welcome back a valued guest, and we appreciate your kind words about our high standards of cleanliness and fantastic location. Your feedback regarding the aspects of your stay that could have been even better is gratefully received and allows us to continually review and improve guest satisfaction. Take care, and we look forward to welcoming you back in the future for a seamless stay.Warm Regards,Front Desk Manager

10/10 Excellent

Pawel, Hinsdale

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got upgraded to penthouse
Stayed 1 night in Mar 2024
Response from General Manager on Apr 1, 2024
Dear Pawel,We appreciate you taking a moment to leave a review. It is a pleasure learning you enjoyed your stay, particularly highlighting your upgrade to the penthouse. Thank you for choosing The Atlantic Hotel & Spa and we look forward to welcoming you back.Warm Regards,Front Desk Manager

10/10 Excellent

priscilla, Bellerose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
couldnt check in until 445 but other than that it was excellent
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Priscilla,It was an honor to host you at The Atlantic Hotel & Spa. We understand your desire to settle into our accommodations, so we're sorry there was a check-in delay. That said, we're thrilled you otherwise had an excellent experience. Please stay with us again next time you visit beautiful Fort Lauderdale.Warm Regards,Front Desk Manager

10/10 Excellent

Scott, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really great and will stay there again
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Scott,We're thrilled you had a great experience at The Atlantic Hotel & Spa! Your satisfaction is our utmost priority, and we're glad you're already considering another stay with us. We can't wait to welcome you back for another wonderful experience.Warm Regards,Front Desk Manager

10/10 Excellent

JEFFREY

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the view. been here before multiple times and really appreciate the property and staff. Sarah in the restaurant bar is lovely and very fun.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Jeffrey,Thank you for returning to The Atlantic Hotel & Spa. It's always a pleasure to welcome you back to our hotel, and we're delighted you enjoyed our breathtaking scenic views. Sarah is a valued team member, and we know she'll be delighted that she left a positive impression on you. We appreciate your feedback, and look forward to hosting you again soon!Warm Regards,Front Desk Manager

10/10 Excellent

Timothy

Stayed 1 night in Mar 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe & you’re directly across from beautiful beach…not one to complain but my only issue was loud dripping shower…staff should not have put anyone in this room until resolved
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Angela,Thank you for sharing your thoughts regarding your recent stay at The Atlantic Hotel & Spa. We're pleased you found our location safe and enjoyed the convenient beach just nearby. However, we're sorry to hear about the inconvenience caused by the dripping shower. Rest assured, we will address this concern immediately to ensure a seamless experience for our guests. We look forward to welcoming you back for a more enjoyable stay in the future!Warm Regards,Front Desk Manager

6/10 Okay

Karla

Traveled with group
Liked: Cleanliness, property conditions & facilities
Let’s be clear, this is a nice enough hotel, but it is NOT a resort. Your $45 resort fee is for a gym and a pool which many hotels have without that fee. In theory you should also get two beach chairs unless it rains in the morning. In our case, the sun came out in the early afternoon and the front desk said we could get chairs at the beach but when we got to the beach the chairs were all locked up. I called and the person who answered I for me that the third party they hire to handle the beach chairs went home and they weren’t coming back. I was told I could call that third party company if I wanted to! Also the spa charges $50 for a day pass to use a tiny hot tub and sauna and it closes at 4:30. On the positive side, the rooms are spacious and clean and the ocean view on the balcony is beautiful and Robert the Bell Hop was the nicest person on staff. The restaurant is also good. We had to ask for towels at the pool twice and it generally seemed understaffed.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Karla,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our immaculate accommodations, the stunning view from the balcony, and Robert's kind service, we are sorry we fell short of your expectations in some areas. We will be sure to share all of your comments with our team and keep them in mind as we continue improving for our guests. We look forward to welcoming you back for an exceptional stay in the future.Warm Regards,Front Desk Manager

6/10 Okay

ante

Traveled with family
Have to pay for a beach umbrella 30$ while paying 45$ daily resort fee !!! What kind of scam is that ? Beyond ridiculous
Stayed 7 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Ante, Guest feedback is always welcome and appreciated, and we thank you for taking the time to share your review. While we are glad you enjoyed your overall stay, your concerns regarding our amenities policy have been noted, and we will discuss as a team how we can improve for future guest visits. We would love to host you again sometime in the future to provide you with the exceptional experience you deserve.Warm Regards,Front Desk Manager

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice the hotel but the only thing bad was that I had reserved a double queen suite and they gave 1 king bed suite
Stayed 1 night in Mar 2024
Response from General Manager on Mar 21, 2024
Dear Nancy,Thank you for your review and for giving us a perfect rating. We're delighted you had an enjoyable experience! Please know for future reference that when booking through a third-party site, room assignments and requests are subject to change based on availability. It was a pleasure having you here, and we hope you return soon.Warm Regards,Front Desk Manager

10/10 Excellent

Kevin Daniel, Williston

Traveled with family
Liked: Amenities, property conditions & facilities
Great place.
Stayed 4 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Kevin,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your recent stay, and we hope you return soon.Warm Regards,Front Desk Manager

8/10 Good

Angela

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

8/10 Good

Dorian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location. Very clean and comfortable.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Dorian,Thank you for choosing to stay with us at The Atlantic Hotel & Spa. Our goal is to provide every guest with pristine accommodations, so we're thrilled that was the case for you. It's also great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope you'll choose us again in the future.Warm Regards,Front Desk Manager

4/10 Poor

Kristin

Liked: Property conditions & facilities
I was very disappointed when we checked in for our Oceanfront one-bedroom suite and they said we were bumped to a one-bedroom on the side of the hotel due to overbooking. The window in the bedroom was so small, with no view. The living space was also very small, with not much room for our family of four. They did comp the resort fee of $50 but we would have much rather had the room I booked online and paid over $600 for one night. The hotel is very pretty, Not much going on as far as coffee shop or activities, just FYI. Also, the pool is nice, but very small. The bar is nice with great service. I understand that things happen, but this was very disappointing only having one night, and not enjoying the view we expected.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 13, 2024
Dear Kristin,Thank you for choosing to stay with us during your recent trip. While we're glad there were aspects of your visit you enjoyed, we're disappointed to learn we fell short of expectations overall. We offer our sincere apologies for any inconvenience caused by the room type you received. Unfortunately, when booking through a third party, room reservations are subject to availability upon arrival. Nevertheless, we understand your frustration. Your feedback is appreciated, and we hope you'll give us another chance to impress you in the future.Warm Regards,Front Desk Manager

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveler, had a fabulous stay. Got out just in time to avoid the incoming spring breakers to the area. I had a king studio oceanfront, the view was spectacular and the room was huge. Great Libby bar, easy access to the beach, 2 loungers included in resort fee (umbrellas cost extra$). Anka and Carmen were particularly helpful. There is noise from adjoining rooms, my only complaint but I would absolutely stay here again. Oh, I didn’t use the spa but toured it, it looked lovely!
Response from General Manager on Mar 12, 2024
Dear Gavin,It was such a pleasure to welcome you to The Atlantic Hotel & Spa! We're delighted you thoroughly enjoyed your stay with us, and we appreciate you mentioning the stunning views from our spacious accommodations, our excellent amenities, and our hospitable team. You can be sure we'll share your compliments with Anka and Carmen! That said, your feedback about noise is understood, and we'll be sure to discuss it internally to determine ways of improving in this respect. Thank you for your perfect rating, and we look forward to your return!Warm Regards,Front Desk Manager

10/10 Excellent

KRISTINE ELIZABETH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

6/10 Okay

John

Liked: Cleanliness, staff & service
Was disappointed there was no way to get breakfast in the mornings until 8am which you then had to pay for. Also the restaurant there is horrible. Had dinner there 1 night and food was terrible and drinks were juat as bad.
Stayed 2 nights in Mar 2024
Response from Lucy on Mar 7, 2024
Thank you for your review. We sincerely regret to learn of your disappointment with your experience. Your feedback will be shared with our team to ensure our high standards of hospitality are being met. Additionally, we welcome you to reach out to us offline if you wish to discuss any charges in further detail. It was a pleasure having you here, and we hope to welcome you back in the future for a seamless visit worthy of a perfect rating.Warm Regards,

10/10 Excellent

michael, mahopac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the fact that the beach was right across the street and the hotel provided chairs and towels quick and easy. Also restaurant in hotel nice outdoor seating and fast service with smiling faces.
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 6, 2024
Dear Michael,Thank you for choosing The Atlantic Hotel & Spa. It's great to hear that you enjoyed our convenient beach access and the complimentary chairs and towels we provide. Your recognition of your delightful dining experience and our team's efforts to provide efficient and friendly service is greatly appreciated. It was a pleasure to have you stay with us, and we look forward to welcoming you back for another memorable visit!Warm Regards,Front Desk Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and very clean
Stayed 1 night in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Michael,It was a delight hosting you at The Atlantic Hotel & Spa, and we appreciate you taking the time to leave such an excellent review. The next time you are planning a getaway, we trust that you will look to us for a breath of fresh ocean air and a memorable experience. Come back soon!Warm Regards,Front Desk Manager

8/10 Good

Frederick

Traveled with family
House keeping could have been better
Stayed 7 nights in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Frederick,We are grateful for your stay at The Atlantic Hotel & Spa. Your feedback regarding housekeeping is appreciated, and we'll address this with our team. We're committed to ensuring a pristine environment for all guests, and we look forward to exceeding your expectations on your next visit.Warm Regards,Front Desk Manager

10/10 Excellent

Colleen

Liked: Property conditions & facilities
The customer service was excellent. Every staff member I interacted with was wonderful! The location is perfect. I felt safe and the room was very comfortable. I started my day with many others with a long walk right across the street on the boardwalk. The beach is across the street and the hotel provides chairs and towels.
Stayed 2 nights in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Colleen,We're thrilled to hear about your excellent customer service experience and the wonderful interactions with our team. It's great that you felt safe and comfortable and enjoyed the convenience of our location, especially with the beach and boardwalk so close by. Providing chairs and towels for beach outings is just one way we aim to enhance your stay. We appreciate your positive feedback and look forward to welcoming you back to The Atlantic Hotel & Spa for another enjoyable visit.Warm Regards,Front Desk Manager

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and tou cant beat the ocean view!!
Stayed 3 nights in Feb 2024
Response from General Manager on Mar 4, 2024
Dear Mindy,We're delighted you enjoyed our property and stunning ocean view! It was a pleasure to have you stay with us, and we look forward to welcoming you back to The Atlantic Hotel & Spa for more beautiful moments.Warm Regards,Front Desk Manager

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are in need of refurbishing, showing age. But they are spacious and come with microwave, fridge, cooktop and utensils. Coffee maker is a Nespresso.Staff were great, very helpful. After checkout my husband somehow left his hand luggage behind, they went out of their way to track us down in the taxi on the way to the airport. We are very grateful they did that quickly so we’re able to turn around to get it. Crisis averted because if their quick thinking.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 3, 2024
Dear Annette,Thanks so much for your thoughtful review. We're glad you enjoyed your stay and are happy to hear our team was able to assist you with getting your luggage back. We'll share all your kind words and feedback internally, as guest input is vital to us. It would be great to welcome you back anytime!Warm Regards,Front Desk Manager

8/10 Good

Peter

Traveled with partner
Beautiful Beech!!
Stayed 14 nights in Feb 2024
Response from General Manager on Mar 3, 2024
Dear Peter,It sounds like you enjoyed our oceanside retreat and your time in the sun on the beach! It was a pleasure to welcome you as our guest. Thank you for the wonderful review of The Atlantic Hotel & Spa, and we hope you left feeling more relaxed than when you arrived. Safe travels, and come back for an even better experience. Warm Regards,Front Desk Manager

6/10 Okay

Amanda

Traveled with family
Disliked: Amenities
This hotel is a 3 star hotel at best. It is run down and nothing like a spa environment. The only good thing about this property is that the suites are large and boast a full living room and kitchen. There are so many options in this area, I would not stay here again.
Stayed 1 night in Feb 2024
Response from General Manager on Mar 1, 2024
Dear Amanda,Though we're happy you appreciated our spacious, well-appointed suites, it is regrettable that we failed to meet your expectations overall. By knowing what was not to your satisfaction, we can make positive changes and ensure better future experiences. Thank you. Warm Regards,Front Desk Manager

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay and will be choosing the Atlantic when visiting Ft Lauderdale going forward.
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Dear Michael,We're proud to be your new go-to hotel in the area! Thank you for your kind words. It will be a pleasure hosting you again at The Atlantic Hotel & Spa.Warm Regards,Front Desk Manager

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Laura

Traveled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
When we got to the hotel they had a King bedroom for us instead of the 2 queen beds that were reserved. They proceeded to tell us there were no more queen bedrooms. They told us we could move rooms the next day. There were dirty Q-Tips on the bathroom floor. When we moved rooms the next day, we had to call down to get the room cleaned. When I asked for some compensation for the room mix up, they said they could take the resort fee off for one day!
Stayed 5 nights in Feb 2024
Response from General Manager on Feb 26, 2024
Dear Laura,Thank you for expressing your concerns to us. We do our best to honor all requests for specific room types and are truly sorry we couldn't accommodate your request on your first night here. Although we're glad an attempt was made to compensate for that, we regret that it wasn't entirely satisfactory. Our housekeeping team will also thoroughly clean rooms before occupancy. We appreciate you reaching out and hope for an opportunity to deliver a better experience in the future.Warm Regards,Front Desk Manager

10/10 Excellent

Catherine

Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was excellent. I would definitely return. Anything we needed or something needed fixing, they were very quick to respond and always very friendly. Liked the unlimited bottle water available to all guests. Little disappointed they only had one bike to use as they advertise that you can use bikes at any time, but only one was available Front desk very courteous, so was our cleaning person, as well a special shout out to Faustino at the pool deck who catered to everyone’s whims at the pool ! Nice touch to add a pool person to clean, ask for drinks, arrange chairs, etc.
Stayed 7 nights in Feb 2024
Response from General Manager on Feb 25, 2024
Dear Catherine,It was truly a pleasure to welcome you to The Atlantic Hotel & Spa during your recent visit. We're delighted to hear were able to deliver a positive experience and that you appreciated all the amenities available to our guests and the exceptional hospitality all members of our team provided; we will be sure to pass along your kind words, to Faustino in particular! However, we're sorry you were disappointed that we did not have more bikes available to use but we do value your feedback. Thank you for taking the time to share your lovely review, and we hope to welcome you back soon.Warm Regards,Front Desk Manager

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See above
Stayed 5 nights in Feb 2024
Response from General Manager on Feb 23, 2024
Dear Michael,It was truly a pleasure to welcome you to The Atlantic Hotel & Spa during your recent visit. We're thrilled to hear you had an enjoyable experience and we appreciate you sharing your positive rating. Thank you for your review, and we hope to have the opportunity to welcome you back on another occasion.Warm Regards,Front Desk Manager

10/10 Excellent

Shari, Woodland

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, good location
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 23, 2024
Dear Shari,Thank you for choosing The Atlantic Hotel & Spa and for taking the time to share your short but sweet, five-star review. We are thrilled you were impressed with our clean, peaceful accommodations and hope you also had the opportunity to enjoy our amazing, unobstructed ocean views at the pool. We look forward to welcoming you back again.Warm Regards,Front Desk Manager

6/10 Okay

Sally

Traveled with partner
Liked: Cleanliness, amenities
The hotel is in a great location. The rooms are well decorated and spacious, but the hotel is let down by its customer service.. We were placed in the wrong room, no apology and then told to move the next day with a shrug of the shoulders, as they had double booked our Oceanfront suite the first night. I'm not sure they would have moved us had I not complained! The water was luke warm at best and had to be run for 10 mins to get to lukewarm! It was such a shame as it could be a fabulous hotel with a bit more focus on customer service and some hot water.
Stayed 8 nights in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Sally,Thank you for highlighting our prime location and our spacious, well-decorated rooms. However, hearing about the room allocation and water temperature issues is disappointing. Your feedback is invaluable as it directs our efforts to enhance our guest experience, and we are focused on improving in these areas. We look forward to the opportunity to welcome you back, aiming for a stay that fully meets your expectations.Warm Regards,Front Desk Manager

10/10 Excellent

Steve, Fond Du Lac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Response from General Manager on Feb 21, 2024
Dear Steve,Thank you for choosing The Atlantic Hotel & Spa for your accommodations in Fort Lauderdale. We hope you rested well with us, and we appreciate you highlighting our convenient location. Many guests enjoy this aspect and continue to count on us for all their lodging needs. It is our hope that you, too, will return anytime your travels point you back in our direction. Warm Regards,Front Desk Manager

10/10 Excellent

Nicolette Elena

Stayed 6 nights in Feb 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good staff
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Mark,Thank you for acknowledging our team! We appreciate your kind words and hope to welcome you back to The Atlantic Hotel & Spa for another five-star experience.Warm Regards,Front Desk Manager

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities
We are absolutely thrilled with our vacation at Atlantic resort and spa. The staff was helpful the front desk especially, Ashley, Alicia and Nikita were the best, whatever we need, they were on it quickly, and always with a smile. Loved the free water bottle service they offer at the hotel. Our room was beautiful, clean, are made was very nice as well. Highly recommend, and I would definitely return.
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 18, 2024
Dear Catherine,Thank you for sharing details of your wonderful vacation at Atlantic Resort and Spa. It's gratifying to hear that Ashley, Alicia, and Nikita made your stay even more memorable with their quick and friendly service. It's also great that you appreciated the complimentary water bottle service and found your room pleasing and well-kept. Your recommendation and willingness to return are the highest compliments we can receive. We eagerly anticipate your next visit!Warm Regards,Front Desk Manager

10/10 Excellent

Salvatore

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024