I'll be back
Posted Aug 14, 2016
My wife and I were in need of a very relaxing vacation and after reading the reviews The Diplomat hotel sounded like the best place to stay in the area. The Diplomat customer service was the best. There were a couple hiccups during our stay but overall things were really good.
The Diplomat is currently under renovation and it wasn't mentioned when we booked our hotel. After the first night sleep my wife and I woke up to construction sounds, and we were pretty upset about it. My wife and I work very hard and get up pretty early when we're working, so we don't expect to wake up at the crack of Dawn while on vacation. We called customer service right away. They moved us to a better room with a better view of the ocean. Also, the pillows on the bed weren't the best, so next time I will bring my own pillow or two from home. Lastly, the food in the hotel is a little expensive.
The hotel is right on the beach.
The water pressure in the shower was good.
The rooms were very nice and renovated (new).
Customer service was the best, hands down.
The food in the hotel was pretty good.
They have 3 pools that were really nice.
If you get the right room, you have the perfect view of the beach and the ocean.