Ratings based on 1,028 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

muy lindo hotel, cómodas habitaciones buen service

Posted Jul 28, 2015
Solo estuve una noche pero la habitación y todo el hotel son muy lindos, el desayuno se paga aparte y no es nada barato pero ofrece buen servicio.
Comment from Hotel Management
Aug 2, 2015 by Christopher Alto, Hotel Management
Thank you for taking a moment to share your experience. We appreciate the kind comments about our property. We look forward to seeing you again in the near future. Hopefully next time you will be able to stay for more than just one night! Stay well, Christopher Alto, General Manager
3 out of 5
by A verified traveler

It was just ok

Posted Jul 22, 2015
The lobby is really pretty but the rooms are not up to par. Boring location, mostly business people. Booked a king, they only had 2 double beds available. First room smelled bad asked to be switched
Comment from Hotel Management
Aug 2, 2015 by Christopher Alto, Hotel Management
Thank you for taking the time to share your experience. I am sorry we let you down with not having the bed type you requested. I will work with our team to ensure we continue to improve how we can meet our guests' requests. I am happy to inform you that we are currently renovating our guestrooms, lobby, restaurant and lounge areas. We will soon boast the newest Westin design philosophy through our hotel. I certainly hope you give us another try as we would very much like the opportunity to show off our new hotel! Stay well, Christopher Alto, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Stay!

Posted Jul 21, 2015
Hotel staff VERY friendly. They allowed me to leave my car for 16 days no charge. Clean gym and great pool;)
Comment from Hotel Management
Aug 2, 2015 by Christopher Alto, Hotel Management
Leslee Sue, Thank you for sharing your experience at our hotel. I was thrilled you found our staff to be VERY friendly. We work very hard to ensure every guest has a relaxing, comfortable experience. I'm glad we were able to accomplish that for you. Stay well, Christopher Alto, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jul 14, 2015
Its just a great place to stay for anyone and everyone your close to the beach shopping areas malls etc
Comment from Hotel Management
Aug 2, 2015 by Christopher Alto, Hotel Management
Thank you for taking a moment to share your experience. We agree. We love our location...close to everything! We hope to see you again soon! Stay well, Christopher Alto, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2015
Good, nice and clean. Close to I 95. Pool is nice. Love the shower head.
Comment from Hotel Management
Aug 2, 2015 by Christopher Alto, Hotel Management
Thank you for taking a moment to share your experience. We are thrilled you found our hotel convenient, nice and clean. We also love the fact that you loved our signature Heavenly Shower! We hope to see you again soon! Stay well, Christopher Alto, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from j

My stay at the Westin

Posted Jul 13, 2015
Was excellent and very please . Beautiful rooms and wonderful staff. Pool Amazing.
Comment from Hotel Management
Aug 2, 2015 by Christopher Alto, Hotel Management
Vanessa, Thank you for your five star review! We work very hard to deliver our beautiful property to our guests. Its always great to hear when we do well. I will certainly share your comments with our team. Hope to see you on your next trip to Fort Lauderdale. Stay well, Christopher Alto, General Manager
3 out of 5
by A verified traveler from Ft.Lauderdale FL

Just Not A Four Star Hotel!

Posted Jul 7, 2015
I stayed at the Westin just for two nights in a standard room just for myself over the 4th of July weekend. The staff was excellent, and the bed was great, but, a few things bothered me about my room; there was a decaying water spot in one of the corners of the ceiling, there was mildew spots in the bathroom tub and a couple of the white bath towels had yellowish stains on them. So, I can not say I would return to this Westin, and I would say that it is more like a 3 star and not a 4 star.
Comment from Hotel Management
Aug 2, 2015 by Christopher Alto, Hotel Management
Thank you for taking a moment to share. I am sorry the condition of our property failed to measure up to your expectations. We agree! We are currently renovating all guestrooms, lobby, restaurant, lounge areas. We are excited to be able to boast the newest Westin design philosophy, which creates a space that fulfills our innate desire to connect with nature, allowing guests to feel comforted, energized and at home. We certainly hope you give us another try in the near future. Stay well, Christopher Alto, General Manager
3 out of 5
by A verified traveler

Posted Jul 7, 2015
Hotel room service was prompt but the the food was not up to par. Elevators are extremely slow and the fosets were leaking in the tub creating an annoying drip noise all night. The hallways were a bit noisy throughout the night.
Comment from Hotel Management
Aug 2, 2015 by Christopher Alto, Hotel Management
Thank you for taking the time to share your feedback. I am sorry we let you down in a couple of areas throughout your stay. This is certainly not the impression we would like to make. I will share your comments with our team. We are working hard to fully renovate our hotel, develop new menus and hone our service skills. I hope you consider giving us another opportunity to serve you as I would very much like to demonstrate these improvements in the near future. Stay well, Christopher Alto, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Convenient location and spacious room

Posted Jun 29, 2015
I had a junior suite and it was huge. Bed was very comfortable. Try the conch chowder-delicious!!
Comment from Hotel Management
Aug 2, 2015 by Christopher Alto, Hotel Management
Thank you for taking a moment to share your experience. We are thrilled you found our signature Heavenly Bed comfortable. Also, thank you for recommending our conch chowder. I agree, it really is delicious! We hope to see you again soon. Stay well, Christopher Alto, General Manager
4 out of 5
Recommended
for Families
by A verified traveler from powder springs, ga

Nice hotel near the highway and beach.

Posted Jun 25, 2015
Pros: The room rate was awesome for a hotel of that caliber.
Cons: I would have made the bathroom larger. The bathroom was small for 2 people. The door kept hitting the shower curtain bar whenever it was open.
Location: My husband and I went for a family event and being near the highway made access to family easy to get to.
The hotel room was nice, comfortable and roomy. The hotel lobby was elegant and well decorated. The staff were very professional, polite and accommodating.