No cleaning on Christmas day - no notice before about this is not ok! No heated pool. Very noisy AC. But a hotel in an nice area.
Comment from Hotel Management
Apr 9, 2016 by Hotel Manager, Hotel Management
First off I would like to say Im Sorry you didn't receive Service on Christmas Day, that was completely my fault I had 8 Check-outs that were also Check-ins and was completely beside myself. Again, Im sorry about that!! The pool is heated and stays at a Auto temp of 80* I wasn't aware of the air conditioner being noisy as we have had many guests coming in and out of that room and nobody mentioned it. But we will look into that. Thanks for bringing it to our attention!