Nice hotel but
Posted Aug 20, 2016
My stay at the Fairfield was pleasant, however we were not treated fairly by the hotel clerk upon checking out. The room we booked would not accommodate 3 adults so we moved to another room. The desk clerk at the Fairfield charged us for both rooms. We didn't use the first room at all. One of the guests walked in the room and immediately left the room and requested a different room, which we gladly pay an additional charge above the room we booked. However, the clerk said moving rooms does not actually cancel the first room, which seems a bit ridiculous and he refused to remove the charge from our bill. There was no manager on duty so we left. The Fairfield reversed the charges the next day. I am now happy with my stay. Nice hotel, but the front desk clerk could be a bit more reasonable.