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Reviews of Teaneck Marriott at Glenpointe

4 out of 5
Teaneck Marriott at Glenpointe
100 Frank W Burr Blvd, Teaneck, NJ

Reviews

8.8

Excellent

Rating 10 - Excellent. 606 out of 1002 reviews" "
Rating 8 - Good. 244 out of 1002 reviews" "
Rating 6 - Okay. 69 out of 1002 reviews" "
Rating 4 - Poor. 32 out of 1002 reviews" "
Rating 2 - Terrible. 51 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jocelyn M

Liked: Cleanliness, staff & service, property conditions & facilities
They charged me an early arrival fee, but the manager is working with me to refund the fee which I appreciate.
Stayed 1 night in Apr 2024
Response from Teaneck Marriott at Glenpointe Team on Apr 18, 2024
Thank you for this 4 star review! We cannot wait to see you again to make it a 5 star experience.

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Teaneck Marriott at Glenpointe Team on Apr 17, 2024
Thank you for this beautiful 5 star review!

10/10 Excellent

Amina

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a great experience. From start to finish
Stayed 1 night in Apr 2024
Response from Marriott Teaneck Team on Apr 14, 2024
Thank you for these 5 stars!

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Professional clean and easy to park. Rooms were extremely clean.
Stayed 1 night in Apr 2024
Response from The Marriott Teaneck at Glenpointe on Apr 13, 2024
Thank you for this amazing review!

10/10 Excellent

Shaneka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance was amazing!
Stayed 1 night in Apr 2024
Response from Teaneck Marriott at Glenpointe Team on Apr 12, 2024
Thank you for this amazing 5 star review!

10/10 Excellent

Christal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, ample parking and wonderful staff.
Stayed 1 night in Feb 2024
Response from Andy D., General Manager on Apr 4, 2024
Dear Christal,I am delighted you had a great stay. We look forward to your next visit.

6/10 Okay

Sasha, Upper Marlboro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel and the staff was amazing I had a scary experience since me and my children were staying in a room that had a connecting door, and the guest next door decided that he/she would bang and kick the door at around 10pm which freaked my children out. I calle front desk and they did make changes to our room to a different floor. But it was still a horrible moment & couldn’t get a good night after that scared.
Stayed 2 nights in Mar 2024
Response from Andy D., General Manager on Apr 2, 2024
Dear Sasha,I apologize for the disruption caused by the guest in the room next to yours and understand how upsetting that would be.

8/10 Good

Robert, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities
Would have been a great stay had the room not been so cold despite setting the heating to its highest level, and despite having extra blankets. The HVAC really needs some desperately required attention!
Stayed 1 night in Mar 2024
Response from Andy D., General Manager on Mar 25, 2024
Dear Robert,I apologize for the problem you encountered with the HVAC system. I will have our engineering staff address the issue. I do hope to see you on your next visit.

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean and very big. I did get lost looking for the elevator but i past it like a dumby but its was good. And the anime con the weekend i went was amazing. Hotel staff where very nice with both the hotel and the helping out the con as well. Also it was very good price for the weekend when i went. Would definitely come back next year if anime con is hosted here.
Stayed 2 nights in Mar 2024
Response from Andy D., General Manager on Mar 5, 2024
Dear Jonathan,I am delighted you had a great stay. We hope to see you at nest year's Con.

10/10 Excellent

Baskal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, spacious and clean
Stayed 3 nights in Feb 2024
Response from Andy D, General Manager on Feb 19, 2024
Thank you for the excellent rating.

8/10 Good

Andrys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2024
Response from Andy D, General Manager on Feb 19, 2024
Dear Andrys,Thank you for the good rating. We will work on earning a 5 of 5 on your next visit.

8/10 Good

Cliff

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very spacious, parking was very easy, having a Starbucks onsite was awesome. The walls were a little thin, we could hear our neighbors' various escapades. The bathroom was a little outdated, but everything was clean.
Stayed 5 nights in Dec 2023
Response from Andy D, General Manager on Feb 1, 2024
Dear Cliff,I am happy you enjoyed your stay. Thank you for your feedback. We hope to earn that 5 of 5 rating on your next visit.

10/10 Excellent

Nadir

Stayed 1 night in Jan 2024
Response from Andy D, General Manager on Jan 17, 2024
Thank you for the excellent rating.

8/10 Good

Janice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything you needed was in one spot and very close to main highway
Stayed 2 nights in Jan 2024
Response from Andy D, General Manager on Jan 8, 2024
I am happy you enjoyed your stay. We hope to deliver a 5 out of 5 experience on your next visit.

8/10 Good

Nancy

Traveled with family
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Jan 8, 2024
Thank you for the good rating. We hope we can deliver a 10 out of 10 experience to you on your next visit.

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Jan 8, 2024
Thank you for the excellent rating.

10/10 Excellent

Gilberto

Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Jan 23, 2024
Thank you for the excellent rating.

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed 1 night but it was very nice
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Jan 8, 2024
Dear Marvin,I am delighted you had a great stay with us. We look forward to your next visit.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Andy D, General Manager on Jan 8, 2024
Thank you for the excellent rating.

10/10 Excellent

Caitlin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Feb 1, 2024
Thank you for the excellent rating.

10/10 Excellent

Ambreen

Traveled with family
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Jan 8, 2024
Thank you for the excellent rating.

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Jan 8, 2024
Thank you for the excellent rating.

10/10 Excellent

Gerard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs an in room microwave. But otherwise excellent. Will stay here again
Stayed 2 nights in Dec 2023
Response from Andy D, General Manager on Jan 3, 2024
Dear Gerard,I am happy you had an excellent experience at our hotel. We look forward to your next visit.

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Jan 3, 2024
Thank you for the excellent rating.

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Had a great stay. Was quiet, clean and the staff was very friendly.
Stayed 3 nights in Dec 2023
Response from Andy D, General Manager on Jan 3, 2024
Dear Tamika,I am delighted you had a great stay. We hope to see you again soon.

10/10 Excellent

Darvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Jan 3, 2024
Thank you for the excellnet rating.

10/10 Excellent

LADY

Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Dec 29, 2023
Thank you for the excellent rating.

10/10 Excellent

wadih

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good place to stay
Stayed 2 nights in Dec 2023
Response from Andy D, General Manager on Dec 29, 2023
Thank you for the excellent rating

8/10 Good

herb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Dec 29, 2023
Thank you for the good rating. We hope to earn a 5 out of 5 rating on your next stay.

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Andy D, General Manager on Feb 13, 2024
Thank you for the excellent rating.

10/10 Excellent

Cynthia

Stayed 3 nights in Dec 2023
Response from Andy D, General Manager on Dec 21, 2023
Thank you for the excellent rating.

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Dec 21, 2023
Thank you for the excellent rating.

6/10 Okay

Annakay

Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Dec 21, 2023
Dear Annakay,I apologize for not delivering and excellent experience to you. I would like to know where we fell short so we can work on improving our guest experience.

10/10 Excellent

Maryna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Dec 21, 2023
Thank you for the excellent rating.

2/10 Terrible

Dhruv

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Dec 21, 2023
Dear Dhruv,I apologize for not delivering an excellent experience to you. I would like to know where we fell short so we can work on improving our guest experience.

8/10 Good

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud but nice
It was very nice and comfortable. The only problem was the noise from the highway that made it difficult to sleep and the chargers in the room didn’t all work. It would be more eco-friendly if they had vegan options.
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Dec 21, 2023
Dear Emily,I am happy you enjoyed your stay. Thank you for your feedback - I will review it with our team so we can address the issues you encountered and improve our guest experience. Safe Travels!

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Andy D, General Manager on Dec 14, 2023
Thank you for the excellent rating.

10/10 Excellent

khang

Stayed 2 nights in Nov 2023
Response from Andy D, General Manager on Dec 8, 2023
Thank you for the excellent rating.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy convenience near NYC
Perfect location and lovely accommodations all around. NJ transit bus goes right into NYC, no stops, or take a quick ride into the city from here. Room was so quiet and so spacious too, and the staff at desk and restaurants were great. And Bonvoy Lounge staff over holiday were so kind too. Will be back!
Stayed 2 nights in Nov 2023
Response from Andy D, General Manager on Dec 4, 2023
I am delighted you had a great experience with us. We look forward to your next visit.

10/10 Excellent

AHN CHON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed at this property
Stayed 3 nights in Nov 2023
Response from Andy D, General Manager on Dec 4, 2023
Dear AHN CHON,I am delighted you had a great stay. We hope to see you again soon.

10/10 Excellent

Robert

Stayed 2 nights in Nov 2023
Response from Andy D, General Manager on Dec 21, 2023
Thank you for the excellent rating.

10/10 Excellent

Sydney

Stayed 1 night in Nov 2023
Response from Andy D, General Manager on Dec 21, 2023
Thank you for the excellent rating.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good experience overall.
Stayed 5 nights in Nov 2023
Response from Andy D, General Manager on Dec 4, 2023
Thank you for the excellent rating.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2023
Response from Andy D, General Manager on Nov 27, 2023
Dear Richard,I am happy you enjoyed your stay. We look forward to your next visit.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Nov 2023
Response from Andy D, General Manager on Nov 21, 2023
Dear Jessica,I am delighted you had a great stay. We hope to see you again soon.

10/10 Excellent

Renee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at the bar area on Saturday night before last call. The bar was very crowded, but we were served very quickly. The bar closed at 12am we along with other patrons were asked to leave the bar and take are drinks to the lobby or rooms??? Not cool at all!!! Bad customer service.!!! Hotel reall needs to address that and come up with a better alternative.
Stayed 3 nights in Nov 2023
Response from Andy D, General Manager on Nov 21, 2023
Dear Renee,Thank you for your feedback. I will share it with the team so we can work on improving our guest experience.

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff after my awful experience with expedia!
Stayed 1 night in Nov 2023
Response from Andy D, General Manager on Nov 13, 2023
I am delighted you had a great stay. We hope to see you again soon.

8/10 Good

Salome

Traveled with partner
Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Nov 2023
Response from Andy D, General Manager on Nov 13, 2023
I am happy you enjoyed your stay. I do hope we can earn a 5 of 5 rating on your next visit.

10/10 Excellent

Nokukhanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property and i will definitely come back
Stayed 1 night in Nov 2023
Response from Andy D, General Manager on Nov 10, 2023
Dear Nokukhanya,I am delighted you had a great experience. We look forward to your next visit.

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Andy D, General Manager on Nov 10, 2023
Thank you for the excellent rating.