Ratings based on 102 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Vancouver, BC

Best hotel in Fort MacMurray for families

Posted May 9, 2017
We really enjoyed our stay at the Radisson in Fort Mac. The hotel is very clean and well maintained, the beds were really comfortable and the service was excellent! The kids loved the pool with the waterslide, the pool toys were a bonus and lots of fresh towels on hand so you didn't have to bring the ones from your room. There was also free daily breakfast and fresh cookies every afternoon! The staff were really friendly and welcoming. We will definitely be back!
Comment from Hotel Management
May 14, 2017 by Alona Cruz- Farthing, Hotel Management
Dear Jenn, Thank you so much for reviewing us on Expedia. We are delighted to know that you enjoyed your stay with us. On behalf of Radisson Hotel & Suites Fort McMurray, we thank you for your support and we hope to see you again when your travel brings you back to the city!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very friendly and helpful staff

Posted Mar 5, 2017
I arrived at the hotel and everything was ready, the location was perfect, the staff at the hotel were very helpful and with an smile in their face. I definitely recommend this hotel. They had a complementary continental hot breakfast because their Restaurant isn't open yet, we were happy with that. See you next time Fort MacMurray.
Comment from Hotel Management
Mar 14, 2017 by Alona Farthing, Hotel Management
Dear Anonymous in Expedia, Thank you for reviewing us and we are very thrilled that you have enjoyed your stay with us. Our staff were also delighted knowing that you appreciated the level of service you have received during your stay with us. Again, on behalf of Radisson Hotel & Suites Fort McMurray, we thank you for your support and we hope to see you again soon😊
5 out of 5
by James

Convenient and clean hotel

Posted Feb 21, 2017 on Hotels
Fantastic Hotel, very modern, relaxing lounge. I had one of their suites with the kitchen and living room and giant shower, wow.
5 out of 5
by A verified traveler

Posted Feb 10, 2017 on Hotels
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Dear Anonymous, Thank you for rating us 5 in Hotels.com. On behalf of the Radisson Hotel & Suites team, we thank you for your patronage and we hope to see you again when your travels bring you back to the city!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2017
I had a very good time staying here. We walked in and the lady at the front greeted us and gave us our keys. We went up to our room and it was probably the cleanest hotel room I've ever stayed in. Very nice place.
Comment from Hotel Management
Feb 17, 2017 by Alona, Hotel Management
Dear Anonymous, Thank you for your great review. We are very happy that you have enjoyed the cleanliness and the level of service that was provided to you during your stay with us. On behalf of the Radisson Hotel & Suites team, we thank you for your support and we hope to see you again, when your travels bring you back to the city.
5 out of 5
by A verified traveler

convenient with a pool

Posted Nov 6, 2016 on Hotels
the front desk staff on checking in and our were very friendly,love that!
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear valued guest, On behalf of the whole team of Radisson Hotel & Suites Fort McMurray, we thank you for your great comment towards our front desk staff. Rest assured that we will pass on the message to our team. We will see you again soon!
4 out of 5
by A verified traveler

Posted Oct 20, 2016 on Hotels
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
Dear valued guest, We thank you for taking the time to complete our online guest survey. Rest assured that we will continue to do our best to make each guest stay a happy and memorable one. We hope to see again on your next visit to Fort McMurray.
2 out of 5
by A verified traveler

Poor wifi

Posted Sep 25, 2016 on Hotels
Poor wifi and no restaurant, they didn't tell me this prior to booking.
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Thank you for your feedback. We apologize that you were not informed the hotel had no restaurant prior to arrival. You concerns have been addressed with all staff to ensure situations such as this would not occur in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, very warm and lots of street noise

Posted Jan 28, 2016
Found the hallway uncomfortably warm and even with no heat on room was too warm. If you get a room on the street side it is really noisy. Room itself is comfortable and clean.
Comment from Hotel Management
Feb 17, 2017 by Alona, Hotel Management
Dear valued guest, We thank you for taking the time to complete our online guest survey. We apologized about the hallway being uncomfortably warm and the room being too warm. Rest assured that I will pass on your feedbacks to our Engineering team so similar situation won't happen again in the future. On behalf of the Radisson Hotel & Suites Fort McMurray, we apologized about the inconvenience and we hope that on your next visit, we will be able to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Will Be Back

Posted Dec 17, 2015
It was one of the best hotels every everything was very NICE!!