Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Posted Mar 30, 2016 on Hotels
Quiet,clean great staff. Complimentary breakfast had a great selection. Will definitely recommend and book at this hotel again.
5 out of 5
by A verified traveler

Nice rooms, clean restaurant next door

Posted Mar 9, 2016
Staff is very helpful and very polite the rooms are comfortable and clean
4 out of 5
by A verified traveler

Posted Mar 2, 2016 on Hotels
Internet Service is limited. Could not perform my work using the connection. The internet would reset itself every 30 seconds. Virtually un-useable for anything but the most basic browsing.
4 out of 5
by A verified traveler

Clean and quiet -

Posted Oct 20, 2015
The service was very good - staff was welcoming and helpful. Room was clean and adequately appointed inlcuding WiFi and airconditioning. A decent selection for breakfast.
3 out of 5
by A verified traveler

Hotel is convinient and staff is very nice

Posted Sep 22, 2015
Pros: Clean and effocient
Cons: Lower prices
Staff is helpfull and hotel is conviniently located on highway 63. Fast food in walking distance( McD and Burger King).
Comment from Hotel Management
Oct 15, 2015 by Patricia M, Hotel Management
Good Day! Thank you so much for taking the time to share your comments regarding your recent stay. We are happy to hear that you enjoyed the conveniences of out hotel. We hope to see you again soon! Patricia Morrison General Manager
5 out of 5
by A verified traveler from Edmonton

Stayed in the executive wing, very nice.

Posted Sep 21, 2015
Pros: Updated room. Easy acces to parking lot.
Cons: Better television channel selection. Pub instead of Denny's. View out window into other rooms was disappointing.
Location: Location isnt great for other things to do, had to drive to pub.
Stayed for work so I basically only slept there so I cant comment on the ammenities. The room was updated and clean with comfortable bed and bedding.
Comment from Hotel Management
Oct 15, 2015 by Patricia M, Hotel Management
Thank you so much for sharing your comments about your stay. We are so happy to hear your enjoyed our Executive Suites. Did you know that we also have the remaining Superior Rooms all renovated now? We hope to see you again very soon! Patricia Morrison General Mananger
3 out of 5
by A verified traveler

don't judge a book by its cover

Posted Aug 20, 2015
the hotel actually is way better on the inside - the outside looks quite shabby but the rooms are really nice. breakfast was okay nothing special. the room was hot, to match the temperature outside and since i don't like sleeping with air con on it was a very warm sleep. would stay here again if i didn't want to be out of the downtown area
2 out of 5
by A verified traveler

Nice hotel...room in need of repair

Posted Aug 18, 2015
First impressions were good. Roomy hotel room with queen sized bed and hide a bed. Staff were friendly and the place was clean. However, in our room, the air conditioner made a weird loud pulsating noise every few hours, for several minutes, loud enough to wake us from our sleep. The bathroom door lock did not work and the toilet took a very long time to re-fill, necessitating waits of about 5 minutes between uses. When we complained about the air conditioner upon check out the staff person said, "Oh okay" like it was no big deal. However, she did say as we left that she would ask someone to check into it. So hopefully the next guest will have a better experience.
Comment from Hotel Management
Oct 15, 2015 by Patricia M, Hotel Management
Thank you for sharing your comments. We are disappointed that your stay was anything less than super. We will share your feedback with our team to ensure this doesn't happen to another guest. We hope to give us another opportunity to have a super stay the next time you visit the Fort McMurray area.
4 out of 5
by A verified traveler

Nice hotel, good coffee machine, bed not the best

Posted Jul 26, 2015
nice hotel, Denny's next door. What more do you need for a nights stay.
Comment from Hotel Management
Jul 29, 2015 by Patricia M, Hotel Management
Good Day! Thanks so much for sharing your comments regarding you most recent stay. We are so pleased that you enjoyed your stay and the convenience of the Denny's Restaurant was what you needed. We hope to see you again very soon! Patricia Morrison General Manager
4 out of 5
by A verified traveler from hawaii

Very close to the beach .

Posted Jun 7, 2015
Near the fort macmurray beach and went surfing . Great waves
Comment from Hotel Management
Oct 15, 2015 by Patricia M, Hotel Management
Thank you for sharing your feedback! We hope to see you again soon!