Ratings based on 482 Verified Reviews

4.1 out of 5
88% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2017
Nice enough hotel for a brief stay. It's very close to Carowinds and I-77.
5 out of 5
by Amanda

Last minute, great stay

Posted May 12, 2017 on Hotels
Last minute booking. Room was clean and tidy, bed was surprisingly very very comfortable. Although both smoking and nonsmoking rooms, you couldn't smell smoke at all in any hallways. Check in and out was incredibly easy, continental breakfast was very good, overall good stay. Would definitely come back.
4 out of 5
by Kenneth

This traveler left a rating score only Posted Apr 30, 2017 on Hotels
5 out of 5
by Kevin

This traveler left a rating score only Posted Apr 21, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel

Posted Apr 19, 2017
Ok hotel, nothing overtop but well priced. Probably needs a remodel
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 17, 2017 on Hotels
5 out of 5
by Mary

This traveler left a rating score only Posted Apr 15, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 10, 2017 on Hotels
1 out of 5
by RHONDA

Posted Apr 10, 2017 on Hotels
I reserved the room for an employee. He stated that the room was not very clean, was not cleaned the entire week and the AC made noise.. When he approached the front desk the next morning to let them know, they were very rude. They said the reason for the issues was because they were very busy because of Carowinds opening and spring break. They said they couldn't give him a different room because of this. I was not aware of the issues until Friday. When I contacted the hotel they said that there was nothing they could do because we booked on hotel.com. They were more concerned with who we talked to than the issues. They said they would give me some points for the next time we stayed there, I let them know we would never stay there again.
5 out of 5
by JOE

Overall the very best value I ever experienced

Posted Apr 8, 2017 on Hotels
The very best accomadation I ever enjoyed from a smaller hotel chain. GREAT JOB to that specific location and Best Western was well represented.