Ratings based on 514 Verified Reviews

3.4 out of 5
62% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from SC

Close to highway

Posted Nov 8, 2017
The paint is coming of the walls the rooms are tiny the TV is old the elevator was terrifying just naked overall bad experience
3 out of 5
by A verified traveler

Old and run down with lousy service

Posted Sep 11, 2017 on Hotels
The hotel was old - and had a smoky smell, like stale cigarettes. I asked to be put on a lower floor, Can't do it, was the quick reply. Two hours later while in the lobby, the same clerk asked a gentleman checking in, which view he would like on a lower floor. when I got to my room, there was a long hair on a towel and in the bathtub. They came on Saturday and refreshed the towels, but did not replenish the coffee or remove the dirty coffee cup. which I really needed since I was running in a race the next morning. This was my first booking with Hotels.com, and it was not worth whatever the savings was. I will not use this service again unless I know the hotel.
1 out of 5
by Mickey

Posted Sep 11, 2017 on Hotels
Bed bugs
4 out of 5
by Scott

This traveler left a rating score only Posted Sep 5, 2017 on Hotels
5 out of 5
by Sinclair

Posted Aug 29, 2017 on Hotels
Great
3 out of 5
by stephanie

Good place

Posted Aug 28, 2017 on Hotels
It was nice and clean enough, especially for just one night, but it was noisy. And when you have a 4-yr-old noise level is important. We were at the opposite end of the elevators, which was good, but it was loud from street noise. I have to say, that was the fastest check-in I've ever experienced! Thumbs up!
5 out of 5
by A verified traveler from next to carowinds

Posted Aug 23, 2017 on Hotels
we stayed here because needed just one night
3 out of 5
by A verified traveler

Close to the family

Posted Aug 23, 2017
The staff was very pleasant. But they have issues with the rooms and they need to be updated.
4 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Close to Carowinds

Posted Aug 23, 2017
Spacious, quiet room that needs updating. The room had a strange paint smell and the elevator smelled like marijuana the entire stay. The staff was very friendly. Everyone we talked to was helpful and nice. The hotel was very close to Carowinds which is what we wanted. Good for the price.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 22, 2017 on Hotels