Ratings based on 507 Verified Reviews

3.8 out of 5
76% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Greensboro, NC

Older hotel but well kept. Good room for the price

Posted Nov 19, 2017
Comfortable. Would stay again. Why does this part have to have more verbiage?
Comment from Hotel Management
Nov 20, 2017 by BILL, Hotel Management
Thank you for responding to our survey on your recent visit to Fort Mill. Your feedback is important to us in our efforts to provide you and every one of our Valued Guests with the best stay possible. We appreciate you for picking our hotel and hope to see you again soon. Sincerely, The Staff at Comfort Inn.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Nice

Posted Nov 17, 2017
It was nice for the price. Would stay there again.
Comment from Hotel Management
Nov 17, 2017 by sachi, Hotel Management
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, SACHI SANGANI ADMIN COMFORT SUITES PINEVILLE 7045400559
3 out of 5
by A verified traveler

Posted Oct 14, 2017
Hotel staff was great. Guest in the adjoining room had parties until 4am 3 nights in a row. Walls were very thin
Comment from Hotel Management
Oct 16, 2017 by BILL, Hotel Management
Thank you for responding to our survey on your recent visit to Fort Mill. Your feedback is important to us in our efforts to provide you and every one of our Valued Guests with the best stay possible. In reference to your comment about the Guests next to you that was loud till late hours, we want to apologize to you that we didn't do more to fix that problem. Please always let of know if that happens and we will confront the Guests making the noise to eliminate the problem. Sorry for that inconvenience to you. We appreciate you for picking our hotel and hope to see you again soon. Sincerely, The Staff at Comfort Inn.
1 out of 5
by A verified traveler from Naperville

Hotel

Posted Sep 29, 2017
The hotel was not clean, bed sunk in middle, staff dressed poorly, checked out after I looked at room. Would not recomend hotel for anyone
Comment from Hotel Management
Oct 2, 2017 by BILL, Hotel Management
Thank you for responding to our survey on your recent visit to Fort Mill. Your feedback is important to us in our efforts to provide you and every one of our Valued Guests with the best stay possible. We would like to apologize that your visit was less than you expected. It is always our goal that every one of our Guests leave here happy with their visit. We will work harder in the future to assure that every one that stays with us receives the complete satisfaction that they well deserve. We appreciate you for picking our hotel and hope to see you again soon. Sincerely, The Staff at Comfort Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Clean and comfortable

Posted Sep 13, 2017
Really clean, even the shower floor. Comfortable beds, good a/c. Nice breakfast. Got to check in a couple hours early. Pet friendly. The staff could have had better manners. I stayed at a cheap hotel and the staff was nicer than this fine hotel. Wouldn't complain though at least they do their job.
Comment from Hotel Management
Sep 14, 2017 by Bill Briggs, Hotel Management
Thank you for responding to our survey on your recent visit to Fort Mill. Your feedback is important to us in our efforts to provide you and every one of our Valued Guests with the best stay possible. We appreciate you for picking our hotel and hope to see you again soon. Sincerely, The Staff at Comfort Inn.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bluffton, SC

Safe haven

Posted Sep 12, 2017
We were fleeing Hurricane Irma and were lucky to find a room here. The hotel is nice, rooms are clean and comfortable, and the staff was great. They are dog friendly, but you pay extra, per dog. They have a nice outside area for dogs, but no poopy stations with bags or a place to put them. Right next to the amusement park and a big Cabelas.
Comment from Hotel Management
Sep 14, 2017 by Bill Briggs, Hotel Management
Thank you for responding to our survey on your recent visit to Fort Mill. Your feedback is important to us in our efforts to provide you and every one of our Valued Guests with the best stay possible. We hope that the effects of Irma for you were at a minimum. We appreciate you for picking our hotel and hope to see you again soon. Sincerely, The Staff at Comfort Inn.
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Excellent

Posted Aug 25, 2017 on Orbitz
Excellent facilities, staff, and breakfast. Nothing to complain about. Quiet in spite of many families with children.
Comment from Hotel Management
Aug 29, 2017 by Bill Briggs, Hotel Management
Thank you for responding to our survey on your recent visit to Fort Mill. Your feedback is important to us in our efforts to provide you and every one of our Valued Guests with the best stay possible. We appreciate you for picking our hotel and hope to see you again soon. Sincerely, The Staff at Comfort Inn.
3 out of 5
Recommended
for Everyone
by A verified traveler from NC

older hotel, clean, comfortable,

Posted Aug 25, 2017
The hotel is clean and comfortable. The staff did everything that was asked to make stay enjoyable. I was able to get some breakfast items early in the AM before breakfast buffet was opened. The hotel is near local attractions and is easy to get on and off the interstate and navigate to and from without a lot of congestion.
Comment from Hotel Management
Aug 29, 2017 by Bill Briggs, Hotel Management
Thank you for responding to our survey on your recent visit to Fort Mill. Your feedback is important to us in our efforts to provide you and every one of our Valued Guests with the best stay possible. We appreciate you for picking our hotel and hope to see you again soon. Sincerely, The Staff at Comfort Inn.
4 out of 5
by A verified traveler

Staff Friendly.

Posted Aug 22, 2017 on Hotels
Hotel Staff were very accommodating and friendly. We would stay there again. The only problem was the pool looked like it hadn't been taken care of in a long time. We really wanted to relax in the pool after a hot day out. There was debris in the water and the whole pool was very cloudy and almost felt "thick."
Comment from Hotel Management
Aug 29, 2017
Thank you for responding to our survey on your recent visit to Fort Mill. Your feedback is important to us in our efforts to provide you and every one of our Valued Guests with the best stay possible. In reference to our pool, we will keep a better eye on that in the future. We appreciate you for picking our hotel and hope to see you again soon. Sincerely, The Staff at Comfort Inn.
4 out of 5
by A verified traveler

Posted Aug 22, 2017 on Hotels
Comment from Hotel Management
Aug 29, 2017
Thank you for responding to our survey on your recent visit to Fort Mill. Your feedback is important to us in our efforts to provide you and every one of our Valued Guests with the best stay possible. We appreciate you for picking our hotel and hope to see you again soon. Sincerely, The Staff at Comfort Inn.