Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
60% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler

Non-smoking floor used to be smoking floor

Posted Jul 18, 2016
Pros: The hotel staff was kind. They offer complimentary cookies.
Cons: Figure out a way to remove the cigarette smoke. Never switch a smoking floor to a non-smoking floor. It's too hard to get the smell out!
Location: Carowinds is nearby.
We have had excellent results with Country Inn & Suites in the past, but were disappointed this time. When we walked into our room, which we had booked online, it felt like a kick in the face with cigarette smoke and air freshener. Not even tolerable. The hotel staff informed us that the non-smoking floor used to be a smoking floor. No other rooms were available, so we had to switch hotels which was an inconvenience. The hotel is supposedly being renovated soon, but from my experience, it is very difficult to eradicate cigarette smoke/ nicotine from an environment. The hotel staff was very nice, but unfortunately I cannot recommend the hotel.
1 out of 5
by A verified traveler from Brandon MS

Claim to be a Country Inn and Suites

Posted Jun 30, 2016
Pros: Nothing
Cons: Nothing
Location: Proximity to Carowinds and a Cracker Barrel.
The place is terrible. It looked like someone splashed coffee on the bathroom walls and door and no one has bothered to clean it for years. The room smelled terrible and had cigarette burns on the counters. The room had not been modernized or updated probably since the 80's. When I asked the hotel clerk how they get away with calling themselves a Country Inn and Suites, I was told that they were bought by them and it would be a year or more before they start looking like an actual Country Inn and Suites. Not so sure. However I had already called Expedia about changing rooms one time because the first hotel we booked near Carowinds Amusement Park was an even bigger dump than this one. When I got to the front desk I found out that I had booked the wrong date because the default date on the expedia site is one week away, not the da of your search. I was thankful that Expedia was so helpful to get my date changed and picked the Country Inn and Suites by name alone and did not research it. HUGE mistake.
3 out of 5
by A verified traveler

Very close to the park

Posted Jun 25, 2016
The only upside to this hotel is the price vs proximity to Carowinds. Rooms are ok, but our bathroom looked to be a converted closet with sliding door (very small). Complimentary breakfast was not as expansive as hotels I would put in its comparative price range. Pool is small, but clean. Overall, it's closeness to the park made it a winner. Just don't get your expectations to high.
Comment from Hotel Management
Jun 29, 2016 by Manager, Hotel Management
We hope to get the rooms to a much higher standard at the end of the year and hope to see you next year. Thanks for staying with us!
3 out of 5
by A verified traveler

The man was not welcoming

Posted Sep 17, 2015
I would not recommend this hotel to someone else...the man act like he thought I smoke weed from the beginning
5 out of 5
by A verified traveler from New York

Nice stay did the job

Posted Sep 10, 2015
Quick turn around staff was great manager very helpful and understanding.
5 out of 5
by Christine from Charlotte

Solo getaway

Posted Jul 20, 2015 on Hotels
It was a great solo getaway!
3 out of 5
by A verified traveler

Posted Jun 30, 2015 on Hotels
beds comfortable and room was clean. breakfast was supposed to be till 9am but when we got there at 8:30 am there was nothing left so went to Cracker Barrel next door.
3 out of 5
by Larry from Wisconsin

2 day stay for Carowinds.

Posted Jun 29, 2015 on Hotels
2 day stay for Carowinds. Carowinds is right across the street, 2 minutes away. Cracker Barrel is next door. Shell/Wendy's and 7-11 right across the street. Room was a little run down however livable. If you are going to Carowinds then you won't care. The price was right.
3 out of 5
by A verified traveler

Posted Jun 18, 2015 on Hotels
Was a little upset because they had no microwave or refrigerator in my room and when i booked it online it told me my room would have one. The housekeeper acted nasty when i asked her about more towels only because my family and i was going to the pool and needed more towels so we wouldnt have to use our bath towels. She told me i had to bring her the towels that was in the room first before she could give me any. The breakfast they serve is mostly danish along with a 4oz cup of coffee. Other than that my stay was comfortable
3 out of 5
by A verified traveler

Clean room...

Posted May 19, 2015 on Hotels
The room was clean and the beds comfortable but the man at the front desk was not very friendly.