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Reviews of Quality Inn at the Park

2.5 out of 5
Quality Inn at the Park
3560 Lakemont Blvd, Fort Mill, SC

Reviews

7.6

Good

Rating 10 - Excellent. 230 out of 776 reviews" "
Rating 8 - Good. 293 out of 776 reviews" "
Rating 6 - Okay. 140 out of 776 reviews" "
Rating 4 - Poor. 59 out of 776 reviews" "
Rating 2 - Terrible. 54 out of 776 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Josh

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were not very helpful, and someone was smoking marijuana continuously on the second floor. We had to stuff a towel under the door to restrict the smell. One of the front desk employees was coughing and sick, and housekeeping never cleaned our room. I had to take dirty towels to the front desk to get new ones myself.
Stayed 2 nights in Apr 2024

6/10 Okay

Patrick

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Febreze the hallway it smells like cigarette butt hole
Stayed 1 night in Mar 2024

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay while in town to visit Carowinds. Rooms are comfortable and clean but hallways, especially carpets, could use some updating.
Stayed 2 nights in Mar 2024

10/10 Excellent

Maninderpal, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well Managed. Clean.
Stayed 4 nights in Feb 2024

6/10 Okay

eriald

Traveled with group
Breakfast was awful
Stayed 2 nights in Feb 2024
Response from SP on Mar 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

dawn m.

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024
Response from SP on Mar 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Heather

Traveled with family
Liked: Staff & service
Stayed 1 night in Dec 2023
Response from SP on Mar 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Marisa

Liked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matt checked us in. Awesome experience, great front desk attendant!
Stayed 1 night in Dec 2023

10/10 Excellent

Marie

Liked: Amenities
Clean hotel. Good parking.
Stayed 1 night in Dec 2023

10/10 Excellent

Liz

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
We were heading to Florida and needed a rest. We searched the hotel near the highway, this hotel came out. For the affordable price, the location and service were excellent. However, the cleanness of the location needs improvement. For the price we pay, it was overall good.
Stayed 1 night in Dec 2023
Response from SP on Mar 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Howell

Stayed 1 night in Dec 2023

6/10 Okay

John

Liked: Staff & service
Hotel is a little outdated with the hallways smelling musty but good value for money
Stayed 2 nights in Dec 2023

6/10 Okay

Debra

Traveled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The whole hotel needs updated. The room I stayed in was clean, but dated. Also you need an elevator for people who have trouble with steps. The pool should have been emptied of water, as it was December. The water in it was green and terrible to look at. The staff was friendly, especially the man who checked us in.
Stayed 1 night in Dec 2023

10/10 Excellent

Osayande

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price always
Stayed 2 nights in Nov 2023

6/10 Okay

Craig

Disliked: Property conditions & facilities
Breakfast 6/10
Stayed 1 night in Nov 2023

6/10 Okay

Sara

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The pictures were a bit deceiving. For the price it was ok. It just wasn’t exactly what I was expecting but the breakfast wasn’t fairly decent.
Stayed 1 night in Dec 2023

8/10 Good

Edith

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Justiss

Liked: Staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Terry

Liked: Cleanliness
Nice hotel to stay at on a friendly budget. The rooms were clean, the bed was comfortable and the hotel offers free continental breakfast which was a big plus. I would stay there again and I would recommend this hotel to anyone looking to stay at a reasonable priced hotel.
Stayed 1 night in Nov 2023

4/10 Poor

Brian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Well the place is cheap for a reason. Sam is the guy that checked us in and he was nice except he gave us a room that was already occupied. The hallways were dirty, smelled like weed. The mattresses were terrible, super sunken in the middle. It was not a good experience. We will spend more to stay somewhere else next time. Can’t control the volume of guests but you could hear everything in the hallway and adjacent room. Place was noisy, we barley slept. It was terrible.
Stayed 1 night in Nov 2023

8/10 Good

Cynthia

Traveled with family and small children
Liked: Cleanliness, staff & service
The service was good. The employees were helpful and very accommodating. The full hot breakfast was good. I would stay again.
Stayed 3 nights in Nov 2023

8/10 Good

Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff very clean for the price
Stayed 1 night in Nov 2023

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good and clean
I would give this place a 3.8/5 stars. the outside of the building was pretty run down especially compared to the two. Other hotels in the same parking parking lot. The inside had a bad cigarette smell, but the lobby was clean. The carpets in the hallway were pretty stained. When we opened the door, the hotel was pretty decent. But the carpet was pretty outdated. The bathroom was nice. Except the shower that had a whole punched in the wall but it was a walk-in so that was nice. The toilet in the shower were an ugly yellow. The TV was an LG, which was really nice and I watched Friends so bonus points. you had to request housekeeping and you also had to go up to the desk for toilet paper and anything you need replenished which was a con because we were there for three nights. the king size bed was lovely and a very nice headboard. The sheets were clean, but the blanket on top had a yellow stain. The chair had a stain on the seat, but was pretty comfortable if you put a blanket on it. The guy was super nice who checked us in. The continental breakfast was nice. It had really good sausage patties, eggs, toast, muffins, waffles, that you made yourself, yogurt, apple juice, orange juice, fruit, juice, and a mini coffee station. Overall it was nice and right across from Carowinds which was why we were there.
Stayed 3 nights in Nov 2023

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fastest check-in ever! Room was of good quality
Stayed 1 night in Nov 2023

10/10 Excellent

Scott, San Clemente

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was very pleasant. Hallway smells like weed.
Stayed 1 night in Nov 2023

10/10 Excellent

Evelyn

Liked: Property conditions & facilities
The staff were very nice
Stayed 1 night in Nov 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jacques

Stayed 1 night in Nov 2023

6/10 Okay

Kenny

Traveled with family
Liked: Amenities
My family and I have stayed here twice now. Both times the checkin staff was either weird or not friendly. The hotel is old and it shows, but worth the price. Breakfast is great!
Stayed 1 night in Oct 2023

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing thru!
The hotel lobby was a treat! Sat there by the fireplace before we left. Bed was very comfortable. Staff were sweet! If in this area again we would definitely stay here again!
Stayed 1 night in Nov 2023

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased
We arrived later than we wanted to but we were greeted by a very friendly gentleman at the front desk. Every staff member that we encountered was very friendly. They did a great job keeping the breakfast counter-filled and clean. The bed was comfy and the room was clean. The hallway had an odd smell but other than that the hotel was very clean. Would definitely stay here again when visiting Carowinds.
Stayed 2 nights in Oct 2023

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs A Good Renovation
The Hotel is just run down, even missing electrical outlet covers in the rooms. The mattresses need to be replaced as they slump in the middle and the most uncomfortable nights sleep. Carpets in the hallways need a good clean and the stairways could use a lot of touch ups! Overall, Hotel has a very musky smell.
Stayed 1 night in Oct 2023

8/10 Good

Dreama

Liked: Staff & service, property conditions & facilities
Convenient
Stayed 1 night in Oct 2023

4/10 Poor

Erika

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Served it’s purpose but wouldn’t stay again
The front desk rep was very nice but the hotel overall was pretty gross. The shower head sprayed water everywhere except in the shower. The beds were super rigid around the edges of the mattress but the middle was sunken in. The rooms had paper thin walls and you could hear every sound all night from laughter to doors opening and closing.
Stayed 1 night in Oct 2023

4/10 Poor

John

Disliked: Property conditions & facilities
The room was outdated but did seem reasonably clean. Step out in halls and it didn’t feel as clean. People had trash bags outside their doors. Stairwell smelled terrible and had stomped on French fries on the stairs half the day and the next day
Stayed 1 night in Oct 2023

10/10 Excellent

Nicola, Coventry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lovely place to stay. Cheap and cheerful. Building is a bit run down, but the staff were friendly and helpful, and breakfast was tasty!
Stayed 2 nights in Aug 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Edward, Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
A little bit shabby but clean and well run, nice staff. Would definitely stay again
Stayed 1 night in Oct 2023

4/10 Poor

Jessica

Business traveler
Disliked: Cleanliness, property conditions & facilities
Perhaps not worth the savings.
It was cheap and I guess we got what we paid for. It is very run down.
Stayed 1 night in Sep 2023

2/10 Terrible

Danya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
First stop on our vacation
Stayed 2 nights in Sep 2023

10/10 Excellent

Latoya

Traveled with family
Book Now
Everything was so erfect other than the pool being cold lol the breakfast buffet is great staff especially Matt was on point and Carowinds straight across the street
Stayed 1 night in Sep 2023

2/10 Terrible

Jason

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was hair and dirt inbetween the sheets, the a/c had mud caked all in vents, the floor had not been vaccumed. We had no smoke detector hooked up in the room. The hallways were filthy with dirt and trash all against the walls. The stairs going upstairs looked like it has never been cleaned. The lobby looked updated and had a good breakfast. Would not recommend
Stayed 1 night in Sep 2023

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service, amenities
The smoke detector in my room was missing. I was told the front desk was "in the process of replacing them"
Stayed 3 nights in Sep 2023

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay. It was a quick trip to Carowinds and it had everything we needs the front desk staff Matt was amazing and was truly helpful. Will return.
Stayed 1 night in Sep 2023

6/10 Okay

YVONNE

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Met our expectations
Stayed 1 night in Sep 2023

8/10 Good

Alexis

Traveled with group
Liked: Staff & service
Not a bad hotel for $80
Stayed 1 night in Aug 2023