Ratings based on 362 Verified Reviews

3.9 out of 5
85% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

relaxing hotel

Posted Feb 16, 2017
Pros: that is was like a resort - It had everything we needed
very nice hotel with lots to offer. Relax by the pool with drinks. Enjoy reading a book on your patio. Seeing sun set off pier at the hotel . Eat at first class restaurant ( the 3 fishermen) at hotel. Enjoy free breakfast at IHOP with your daily hotel vouchers.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Posted Feb 6, 2017
Pros: the staff - pool - location
Cons: breakfast restaurant
Location: close to downtown - but far from the beaches - and if you are on the road at 5pm from Ft Myers beach will take approx 2hours to get back
very pleasant stay and good location - would go back for sure.
Comment from Hotel Management
Feb 7, 2017 by Best Western Waterfront Management, Hotel Management
Thank you for your review! Traffic can be tough sometimes near the beach but we are so glad you would choose to stay with us in the future and we look forward to the opportunity to serve you again!
2 out of 5
by A verified traveler

Very noisy

Posted Jan 30, 2017
Pros: pool
Cons: Pay more attention to the noise from the bar.
A tough place to sleep. There is a restaurant in the middle of the hotel by the pool, nice place. But it has an outdoor bar, and it is LOUD.
Comment from Hotel Management
Feb 2, 2017 by Best Western Waterfront Management, Hotel Management
Thank you for staying with us this past week, we are glad to hear you thought we have a nice place! We think so too! I apologize that you were inconvenienced by the music at the restaurant and hope that you will give us another chance to exceed your expectations in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Beaufort, SC

Comfortable room, great view.

Posted Jan 28, 2017
Great relaxing view, would stay again if ever in Ft.Myers, FL.
Comment from Hotel Management
Feb 2, 2017 by Best Western Waterfront Management, Hotel Management
Thank you for your awesome review!
4 out of 5
Recommended
for Everyone
by A verified traveler from MA

Nice location

Posted Jan 26, 2017
Pros: The staff was great and\the location was convenient.
Cons: Our room had a window in the hallway, where we heard the elevator and ice machine all night.
Location: It was near a beach, the bridge to Fort Myers, and lots of restaurants and shopping.
We picked this hotel because it was close to a bridge with quick access to the airport. The room was clean, but noisy. The air conditioner stopped working during the night, but was fixed the next day. (We were lucky that it was fairly cool and we could open the slider to the lanai.) the breakfast that was included at IHOP was limited to a few items, but it was plenty. (The staff at IHOP was unhappy with the arrangement, because so many people do not tip - thinking the meal was free, so the tip would be included - it's not.) The staff was very pleasant and quick to fix the air conditioning problem when called.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
Cons: Maybe clean the bathroom more in depth.
Love the outdoor pool right on the water. Loved that we got breakfast included. Loved the pillows and the bed
Comment from Hotel Management
Feb 2, 2017 by Best Western Waterfront Management, Hotel Management
Thank you for your note and we will pass this along to our Housekeeping Manager, we hope you will stay with us again so we can have the opportunity to exceed your expectations!
5 out of 5
Recommended
for Couples
by A verified traveler from Rochester, NY

Beautiful views and on the free trolly to downtown

Posted Jan 17, 2017
Pros: I loved the easy parking, the good free breakfast, the shuttle downtown and the view. The bed was very comfortable.
Cons: Our shower rod was loose.
Location: There is a sea food restaurant on property and lots of restaurants within walking distance of the hotel. There is also a free downtown shuttle .
The hotel has easy access to the main road. Road noise was minimal after I closed the bathroom door. I think all rooms have a balcony beautiful view of the bay. Lots of free parking next to the hotel. Free breakfast was at the IHOP next door, it was very good. There is a good sea food restaurant on property and lots of restaurants within walking distance of the hotel. There is also a free downtown shuttle that stops right in front of the hotel, so you can go downtown and avoid parking hassles. Our room had a fridge and microwave.
4 out of 5
Recommended
for Everyone
by A verified traveler

Large room, great view

Posted Jan 15, 2017
Pros: Breakfast was actually at the ihop and offered 6 or 7 options.
Cons: Would look for room farther away from the road as the traffic was noisy in the morning.
Room was very large and had a great view of the river.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love the view....

Posted Dec 29, 2016
Pros: They offered breakfast thru IHOP which was convenient. The pool was amazing.
Cons: Was a older building.. Could use some updates.
Location: Location was close to everything. The manatee park was close. Downtown Fort Myers was close which we visited.
Great! The weather was fantastic and the shopping was amazing.
Comment from Hotel Management
Jan 9, 2017 by Guest Services, Hotel Management
Glad you enjoyed your free IHOP Breakfast and locations was perfect for you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful view of water and Ihop in parking lot

Posted Dec 28, 2016
Will definitely stay there again. Clean and beautiful
Comment from Hotel Management
Jan 9, 2017 by Guest Services, Hotel Management
Hurry Back... Thanks