Ratings based on 308 Verified Reviews

4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was adequate.

Posted May 13, 2017
We were there 3 nights. Second day bare bones cleaning, no amenities replaced. We probably will try another hotel on our next visit.
Comment from Hotel Management
May 13, 2017 by General Manager, Hotel Management
We are sorry for missed attention to detail when servicing your room, as this is not indicative of our normal standard of care. Our guests should always expect clean, comfortable rooms when they stay with us, and we apologize for letting you down. We value your business and hope to see you again soon! Regards, Debbie Kennedy General Manager
3 out of 5
by linda

Posted Feb 20, 2017 on Hotels
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for your feedback. Our team always strives to exceed each guest expectation. We are sad to hear that your stay wasn't perfect. We hope you will consider staying with us again the next time you are in the areas so we can make it great. Regards, Debbie Kennedy General Manager
5 out of 5
by A verified traveler

Priced right and convenient!

Posted Feb 20, 2017 on Hotels
Nice, clean and very nicely located.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
We are delighted you enjoyed your stay with us at Courtyard by Marriott Fort Myers Cape Coral. It’s our pleasure knowing you loved the cleanliness of our property and our ideal location. Thank you for sharing your experience online, and we hope you will come back to stay with us very soon! Regards, General Manager
3 out of 5
by A verified traveler from Orlando, FL

Bug issue

Posted Feb 15, 2017
Pros: bed was comfortable
Cons: no bugs
Location: very nice beach area
At approximately 10:30 my Wife noticed a small bug crawling on the sheets. I have lived in Florida for many years and this was not one I was familiar with. We believe it was a bed bug based on research we did. The staff was quick to respond and moved us to another room. However, the rest of our stay was uncomfortable given the situation we experienced. It was also disappointing that the morning staff had no idea of what we went through.
Comment from Hotel Management
Feb 18, 2017 by Manager, Hotel Management
Thank you for being a guest of Courtyard by Marriott Fort Myers Cape Coral and for taking time to share your experience. We are pleased you enjoyed our location and comfortable bed but we apologize for the issue resulting in your room relocation. Your feedback will be shared with our team and we hope to have the opportunity to provide a more satisfactory stay in the future. Sincerely, Debbie Kennedy, General Manager - Fort Myers Courtyard
5 out of 5
by Greg

Posted Feb 11, 2017 on Hotels
Comment from Hotel Management
Feb 13, 2017 by General Manager, Hotel Management
Thank you for your fantastic ratings! We're pleased you stayed at Courtyard by Marriott Fort Myers Cape Coral and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Regards, General Manager
3 out of 5
by A verified traveler

Hotel is OK, Room Not Ready

Posted Jan 30, 2017
Pros: Room was ok.
Cons: Check in
Location: kind of boring area but not why we were there.
Arrived at 3pm to check in, which is their designated time. Our room was not cleaned yet. We had to sit in our car for over an hour. Every time I came back in they said 30 more minutes. I gave them my cell and told them we are waiting outside. They didn't call. I had to go back in, again, to find our room was ready. It wasn't just us. A large group of people were left waiting as well.
Comment from Hotel Management
Feb 1, 2017 by Manager, Hotel Management
Thanks for taking time to evaluate our hotel. We are glad your room was satisfactory but we regret your visit was flawed by a disappointing arrival experience. We work diligently to deliver outstanding service to each guest, and it appears we missed a few opportunities to "wow" you. We hope you will give us another chance to provide you with an incredible experience and the best possible service the next time you are in our area. Thank you for being our guest! Regards, General Manager
4 out of 5
by Alyson

Posted Jan 20, 2017 on Hotels
Breakfast to expense and slow for me.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you for staying at Courtyard by Marriott Fort Myers Cape Coral. We are glad you enjoyed your stay with us, but we are sorry for your disappointment with our breakfast offerings. It was our pleasure serving you, and we hope to have you back with us soon for a much better experience. Regards, General Manager
5 out of 5
by Tina

Posted Jan 6, 2017 on Hotels
It was great except no continental breakfast and no macowave
Comment from Hotel Management
Jan 10, 2017 by General Manager, Hotel Management
Thank you for staying at Courtyard by Marriott Fort Myers Cape Coral and for posting an outstanding review. We are pleased to read that you enjoyed your stay with us. We look forward to seeing you again on your next trip to the Fort Myers Cape Coral area. Regards, General Manager
3 out of 5
by A verified traveler

Posted Jan 3, 2017 on Hotels
Too much furniture for room size. Nice to have refrigerator, needs microwave as well. Room clean and bed good. On site diner nice but overpriced.
Comment from Hotel Management
Jan 6, 2017 by General Manager, Hotel Management
Thank you for staying with us and for sharing the specifics of your stay. We are pleased that your experience with us was good overall and appreciate your feedback on areas we can improve upon. I have shared your comments with the entire management team to keep them informed of our guests needs and desires. We hope you will return again soon and Happy New Year! Regards, General Manager
5 out of 5
by Dean

Posted Dec 31, 2016 on Hotels
Comment from Hotel Management
Jan 3, 2017 by General Manager, Hotel Management
Thank you so much for staying at Courtyard by Marriott Fort Myers Cape Coral. We are happy to note we were able to meet your expectations and that you enjoyed your stay with us. We value your business and hope to have you as our guest again in the near future. Regards, General Manager