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Reviews of Courtyard by Marriott Fort Myers I-75/Gulf Coast Town Center

3 out of 5
Courtyard by Marriott Fort Myers I-75/Gulf Coast Town Center
10050 Gulf Center Drive, Fort Myers, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 259 out of 380 reviews" "
Rating 8 - Good. 86 out of 380 reviews" "
Rating 6 - Okay. 16 out of 380 reviews" "
Rating 4 - Poor. 10 out of 380 reviews" "
Rating 2 - Terrible. 9 out of 380 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Rocco

Traveled with partner, Traveled with family
Disliked: Amenities
We paid $30 when we booked the hotel through Expedia and for that $30 we got a $20 voucher for Starbucks. So we lost $10 because we included breakfast with our stay. A rip off. Hotel is in the middle of a shopping center. If you need to stay at a hotel to go shopping this place is for you. If you’re looking for anything else besides shopping go somewhere else.
Stayed 1 night in Apr 2024
Response from General Manager on Apr 18, 2024
Dear Rocco,We appreciate your feedback, and we apologize for any concerns about the fee you paid. Unfortunately, this is something you'll need to take up with the booking site as the offer came from them. Should your travels bring you back to the area, we hope you'll consider coming back to see us.

10/10 Excellent

Jose, Deerfield Beach

Stayed 1 night in Mar 2024
Response from john on Mar 16, 2024
thanks very much for staying with us. We greatly appreciate your business and hope to see you again soon.

4/10 Poor

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First our keys didn’t work and TV batteries were bad The walls were so thin you could hear microwaves and doors slamming late into the night
Stayed 1 night in Jan 2024
Response from John on Jan 29, 2024
thanks very much for staying with us. We greatly appreciate your business. We sincerely apologize for any inconveniences. We hope you try us again the next time you are in Ft Myers.

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities
No complementary breakfast, $400 a night and no breakfast. That's a rip off. Never going to stay there again. Rooms are average. Nothing spectacular about it. Not worth the price of stay
Stayed 1 night in Jan 2024
Response from John on Jan 15, 2024
Thanks very much for staying with us. We greatly appreciate your business. We hope you try us again in the future maybe during our offseason months from May through December.

4/10 Poor

jean

Stayed 1 night in Dec 2023
Response from John on Feb 8, 2024
Thanks very much for your business. We hope you will try us again the next time you are in Ft Myers.

6/10 Okay

Gustavo

So so nice property Nothing to write home about..
Stayed 1 night in Dec 2023
Response from John on Jan 8, 2024
Thanks very much for staying with us. We greatly appreciate your business and look forward to seeing you again.

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Management on Dec 27, 2023
Thank you for staying with us!

8/10 Good

KATHLEEN A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Management on Dec 27, 2023
Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023
Response from John on Dec 21, 2023
Thanks so much for your business. We hope to see you again.

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was very accommodating. As a Marriott rewards member they allowed us to check in early and check out late. The only thing we disliked was that the coffee shop didn’t open until 5pm.
Stayed 1 night in Dec 2023
Response from john on Dec 10, 2023
Thanks very much for staying with us. We greatly appreciate your business. I sincerely apologize for the inconvenience of full coffee service. However, you can purchase regular coffee 24/7. We hope to see you again.

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean... Staff was great
Stayed 1 night in Dec 2023
Response from John on Dec 7, 2023
Thanks very much for staying with us. We greatly appreciate your business. We look forward to seeing you again.

10/10 Excellent

Fletcher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from John on Nov 8, 2023
Thanks so much for staying with us. We hope to see you soon.

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was isanely loud due to the air-conditioner. The pillows were rock hard and the staff was non-existent. Good location near shopping.
Stayed 1 night in Nov 2023
Response from Management on Nov 6, 2023
We are very sorry your recent stay was below your and our standards. We hope you can give us another try next time your stay brings you to Fort Myers.

2/10 Terrible

Duke

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from john on Oct 24, 2023
Thanks very much for your business. We hope that you will try us again the next time you are in Ft Myers.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Management on Oct 21, 2023
Thank you for staying with us! We hope to see you next time your travels bring you to Fort Myers.

10/10 Excellent

Perpetua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from John on Sep 28, 2023
Thanks very much for your business. We look forward to seeing you in the future.

10/10 Excellent

Aaren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from John on Sep 18, 2023
Thanks so much for your business. We hope to see you soon.

2/10 Terrible

Michael

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bugs
Stayed 4 nights in Sep 2023
Response from John on Sep 11, 2023
Thanks very much for staying with us. We sincerely apologize for the inconvenience. We hope that you stay with us in the future.

10/10 Excellent

Tom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe place
Stayed 2 nights in Aug 2023
Response from John on Sep 7, 2023
Thanks for the business. We hope to see you soon.

10/10 Excellent

adel

Traveled with family
Liked: Amenities, property conditions & facilities
Everyone was very friendly and helpful.
Stayed 2 nights in Aug 2023
Response from John on Sep 1, 2023
Thanks for staying with us. We hope to see you in the future.

10/10 Excellent

Pothen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from John on Sep 7, 2023
Thanks very much for the business. We hope to see you in the near future.

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and comfortable.
Stayed 1 night in Aug 2023
Response from john on Aug 31, 2023
Thanks very much for you business. We hope to see you soon.

8/10 Good

Eli

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Great location and the front desk was very helpful during our stay. I would stay here anytime I’m in Ft. Myers area.
Stayed 2 nights in Aug 2023
Response from John on Aug 28, 2023
Thanks so much for your business and the kind words. We look forward to having you anytime.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient
Stayed 1 night in Aug 2023
Response from Management on Aug 19, 2023
Thank you so much for staying with us!

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for guests from out of town. I needed this room for my family members that were coming in late at night… unfortunately their flight was canceled so we didn’t use the room but it was very clean and exactly as described.
Stayed 1 night in Aug 2023
Response from Management on Aug 19, 2023
We are sorry to hear your family didn't get to make it into town, but happy to hear that you enjoyed your stay. Hope to see you again the next time your travels bring you to Fort Myers.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from john on Aug 14, 2023
Thanks for the terrific review. We hope to see you in the future.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality establishment
Stayed 1 night in Aug 2023
Response from john on Aug 14, 2023
Thanks so much for your business. Please come stay with us the next time you are in Ft Myers.

8/10 Good

Nick

Stayed 1 night in Jul 2023
Response from John on Sep 1, 2023
Thanks very much for your business. Looking forward to having you again.

10/10 Excellent

Jessica

Stayed 4 nights in Jul 2023
Response from john on Aug 14, 2023
We greatly appreciate your business. We hope to see you soon.

10/10 Excellent

WENDY

Stayed 1 night in Jul 2023
Response from john on Jul 21, 2023
Thanks very much for your business. We look forward to your return in the future.

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here. You won’t regret it.
Absolute NO complaints with my stay. My room was impeccable. The front desk was extremely helpful and polite. I’d definitely stay here again.
Stayed 1 night in Jul 2023
Response from john on Jul 14, 2023
Thanks so much for your business. We look forward to your return.

10/10 Excellent

Wayra

Stayed 1 night in Jul 2023
Response from Management on Jul 4, 2023
Thank you so much for staying with us! Hope to see you again soon.

10/10 Excellent

Anne

Stayed 3 nights in Jun 2023
Response from john on Jul 7, 2023
Thanks very much for your business. We look forward to your return the next time you are in Ft Myers.

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. I was offered a choice of what floor I wanted my room on which was great! Perfect location for shopping & dining yet quiet.
Stayed 1 night in Jun 2023
Response from Management on Jun 14, 2023
We are so happy to hear that you had a wonderful stay with us! See you next time.

8/10 Good

DEBRA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jun 2023
Response from Management on Jun 13, 2023
Thanks for choosing our hotel!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Management on Jun 14, 2023
Thank you for staying with us!

10/10 Excellent

Gilette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here in the future
Stayed 1 night in Jun 2023
Response from Management on Jun 13, 2023
It was a pleasure having you as our guest!

10/10 Excellent

Hilary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Gulf Coast Town Center (shopping and restaurants galore) was pleasant surprise! Room was clean, plenty of towels with a sitting area and convenient to the airport. Outdoor pool, peaceful courtyard area and a seated fire pit section all available for enjoyment as well. Bar, restaurant and cook to order breakfast (w/surcharge) available, including 24 snack bar. We found this hotel had so much to offer and look forward to returning!
Response from Management on Jun 13, 2023
We cannot wait for you to return! Thanks for staying with us.

10/10 Excellent

Keturah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean big rooms
Stayed 1 night in May 2023
Response from Management on May 22, 2023
We appreciate your feedback. Thanks for staying with us!

4/10 Poor

Angelo

Stayed 1 night in May 2023
Response from Management on May 22, 2023
Thank you for the feedback, we hope to see you next time your travels bring you to Fort Myers.

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from john on Jun 1, 2023
Thanks very much for your business. We look forward to having you again in the near future.

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
I would definitely recommend this hotels to others. It was had a very comfortable lounge area too which is always a plus in my mind.
Stayed 1 night in May 2023
Response from John on May 9, 2023
Thanks for staying with us. Hope to see you soon.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from John on May 17, 2023
Thanks for the wonderful review. Hope to see you soon.

8/10 Good

Sherry

Stayed 1 night in Apr 2023
Response from john on May 1, 2023
Thanks for your business. Hope to see you in the future.

10/10 Excellent

Damion

Stayed 2 nights in Mar 2023
Response from Management on Apr 4, 2023
We are glad you enjoyed your stay with us! Hope to see you next time.

10/10 Excellent

Wanda

Stayed 1 night in Mar 2023
Response from Management on Mar 28, 2023
Thank you so much for staying with us! Hope to see you next time your travel brings you to Fort Myers.

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Feb 2023
Response from Management on Feb 25, 2023
Thank you so much for staying with us! See you next time your travels brings you to Fort Myers.

10/10 Excellent

arielle

Stayed 1 night in Feb 2023
Response from john on Feb 13, 2023
Greatly appreciate you staying with us. We hope you come back and see us again the next time you are in Ft Myers.

10/10 Excellent

Eric

Stayed 1 night in Feb 2023
Response from Management on Mar 13, 2023
Thanks so much for choosing us for your stay in Fort Myers!

10/10 Excellent

James

Stayed 1 night in Jan 2023
Response from Management on Mar 13, 2023
Thanks so much for staying with us!