Ratings based on 722 Verified Reviews

2.6 out of 5
41% of guests recommend
2.7 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from fort myers fl

The room was dirty with a very bad smell

Posted Oct 16, 2017
It was a very bad experience. And the staff was very rude with bad customer service.
1 out of 5
by A verified traveler

Not What I Was Expecting

Posted Oct 10, 2017
Pros: The politeness of the front desk staff
The front desk staff were wonderfully cordial and helpful, but the condition of the room was far below acceptable
Comment from Hotel Management
Oct 19, 2017 by Manager, Hotel Management
Thank you for your recent feedback. We take comments from our guests very seriously, as our goal is to always improve on meeting and exceeding our guests' expectations. We will make sure we earn your overall satisfaction on your next stay with us. Thank you for your lovely comment about our staff being helpful and friendly. Regards,
2 out of 5
by A verified traveler from Florida

Crackheads, cops, and pubic hair

Posted Oct 1, 2017
My husband and I were in Fort Myers for work and booked the Days Inn for wifi and it looked like a decent hotel for $80 a night. The wifi was down. Those nights were spent awake because a crack head was throwing up outside, druggies and smokers coughing up a lung while cops arrested people outside of the hotel lobby. There were bugs and pubic hair in the bathroom and on a towel. If this sounds like your hotel of choice, go for it! For $80 a night you can get something better, I just couldn't because of a work event. Except I did, and they sold our room... Police reports available online as public information is searchable but may take a week to upload. Management did nothing when informed, because they would rather money over the happiness of their guests.
Comment from Hotel Management
Oct 5, 2017 by Manager, Hotel Management
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations.I assure you that each issue mentioned is being investigated and addressed and we thank you for taking the time to point out the areas where we can improve upon the guest experience. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
3 out of 5
by A verified traveler from Ohio

The hotel title is misleading - it is NOT by RSW .

Posted Sep 7, 2017
Pros: Cheap rates
It is by Page field which is not in the best area of town. Since I am a female traveling alone, I would NOT want to come back or leave in the dark.
Comment from Hotel Management
Sep 14, 2017 by Manager, Hotel Management
We appreciate your insightful review. Feedback from guests are used as reference as we continue to strive so we can provide above par, good value hotel services. We will conduct a thorough investigation on the claim you mentioned.We hope to have the opportunity to serve you again soon. Kind regards.
1 out of 5
by A verified traveler from fort myers,fl

Terrible experience

Posted Sep 3, 2017
It was like speaking to a wall,from the hassle of checking in they said they had no record of me even though I showed them my reservation price kept changing billed three times I have to wait a week for the credit I can go on and on..
Comment from Hotel Management
Oct 13, 2017 by Manager, Hotel Management
Your feedback is most appreciated and please rest assured that we have taken your comments very much on board and will ensure your next visit will be a better experience. Kind regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

You get what you paid for

Posted Aug 24, 2017
Checked in, staff was very nice. Rooms were clean provided soaps & shampoos. Beds were comfy, used the ice maker, this is a standard room nothing fancy but worth it for the amount it costs. Breakfast is waffles, pastries, juice & coffee. Location is great, right in the middle of everything, would stay here again.
Comment from Hotel Management
Aug 28, 2017 by Manager, Hotel Management
Thank you for your time sharing such a positive feedback of your stay with us. I am very pleased to read how much you enjoyed your stay. Let us know if you need assistance. Kind regards.
1 out of 5
by A verified traveler

I WILL NOT RECOMDENT THIS HOTEL

Posted Aug 9, 2017
Pros: its location.
Cons: Everything
Location: Its alright.
The staff is very professional and on point. I did not feel safe and that the hotel is clean.
Comment from Hotel Management
Aug 13, 2017 by Manager, Hotel Management
I am sorry you felt unsafe with us although you find our staff professional and welcoming. Your review will be reported to our management for evaluation and immediate resolution. Kind regards.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 11, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 7, 2017 on Hotels
3 out of 5
by Hector

Posted Jun 1, 2017 on Hotels
AC don't work good.
Comment from Hotel Management
Jun 22, 2017 by Guest Relations Manager, Hotel Management
Hi Hector, Please accept our apology for the A/C device not working well in your room.It is very important to us to address sorts of issues right away and ensure that you are able to enjoy the rest of your stay. Your voice is very important to us and we are continuously striving to improve upon the guest experience. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience.