Ratings based on 373 Verified Reviews

4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Jul 2, 2017
Worst experience. I booked at the four points since it is not far from where I would be working this weekend. Upon checkin I asked to be put on a quiet location in the hotel since there were kids running all over the front lobby and I had a ton of work to get done to prepare for the next day. I was put in a room on the third floor right next to the elevator- super quiet right, not. Kids were running up and down the hallways for hours, and then started knocking on my door, having a game of ding dong ditch down the hall. First and second time I let t go. Finally the third time I had enough. Called the front desk and told them about the issue but it continued throughout the night. Will NEVER stay at the four points again or any Sheraton for that matter.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fire Alarm system went off at almost midnight

Posted Jul 1, 2017
Fire Alarm system went off at the middle of the night which turned out to be false alarm. Hotel guest showed be compensated maybe with some amenities like allowing extended checkout due to the inconvenience. We ended up not getting enough sleep due to this issue with the alarm system.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 7, 2017
Everything was very nice except the bedding ! The blanket is too heavy ! They need to add another lighter blanket to the bed so someone like me can sleep without all that weight on top!
Comment from Hotel Management
Jul 1, 2017 by Manaager, Hotel Management
Thank your for feedback.
4 out of 5
by Roberto

Weekend get away

Posted May 22, 2017 on Hotels
The person that check us in was the best. We forgot to ask his name . Very satisfied with his positive attitude and friendly gesture !!!!
Comment from Hotel Management
Jul 1, 2017
Thank you, We will be sure to pass this to the staff member
5 out of 5
by Mary Jo

Very Satisfied Customer

Posted May 22, 2017 on Hotels
Excellent stay! The front desk service was outstanding! Especially Mike! They were all so friendly and helpful!! I will definitely stay here again!!
Comment from Hotel Management
Jul 1, 2017
Thank you we are very pleased our staff exceeded your expectation.
5 out of 5
by Tim L

Posted May 21, 2017 on Hotels
Handy and well run
Comment from Hotel Management
Jun 29, 2017
Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to beach, airport, restaurants.

Posted May 19, 2017
Pros: Everything
Cons: None
The staff at the front desk was very friendly.The hotel is in a nice area by the highway and close the airport and beach. I would stay there again in the near future.
Comment from Hotel Management
Jul 1, 2017 by Manager, Hotel Management
thank you for your positive feedback. We will be sure to pass your satisfaction to the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean comfortable

Posted May 18, 2017
Overall a very nice experience although when I arrive at 11 PM the lobby bar was already closed. Was the only disappointment.
Comment from Hotel Management
Jul 1, 2017 by Manager, Hotel Management
Thank you for your feedback. We hope your next visit you will be able to enjoy our bar.
5 out of 5
by Erica

Phenomenal

Posted May 15, 2017 on Hotels
The front desk representative was so friendly and the hotel was extremely clean. We enjoyed our stay
Comment from Hotel Management
Jun 29, 2017
Thank you, yes we do have great staff.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Corpus Christi

Airport Convenience with the Feel of Rural Lodging

Posted May 12, 2017
Pros: Quiet, hot water, good room AC, clean rooms, convenient restaurant with fair prices, courteous staff
Location: Convenient to airport; shopping and restaurants within 2 1/2 to 4 miles
Very convenient to airport. Quiet feel to hotel. Restaurants and shopping within 2 1/2 to 5 miles of easy driving. Clean rooms. Reliable maid service. Comfortable bed. Excellent ACs. Functional hot water shower. Good shower and toilet air vent. Restaurant with reasonable prices. Very courteous staff.
Comment from Hotel Management
Jul 1, 2017 by Manager, Hotel Management
we are very pleased you had a great stay.